Organizational Change Management and Transformation


Organizational Change Management and Transformation

The pace of change has accelerated, the world is moving rapidly into the digital age, and organizations are struggling to keep up. We will fall behind very quickly if we don’t continue to upskill and learn new ways of working to respond to change.

Change comes to businesses in many forms: organizational restructuring, new leadership, mergers, acquisitions, business process optimization, shared service outsourcing, and technology implementations. These changes will be even more complex in a post-COVID world, although the same core challenges still apply: 

  • How can you align your organizational structure, talent, leadership, and culture with your business strategy to deliver a true transformation and sustain it over time?
  • Do you have the support you need to successfully navigate your organization through the disruptions that a transformation will inevitably bring?
  • What change management and transformation frameworks and methodologies are best suited to your organization?

As much as 74% of transformation projects failed to achieve their full benefits due to a lack of people adoption. Here at Deloitte we understand that we need to think differently to ensure that our projects fall into the other 26%. Designing the right organizational change management and transformation approach in an intelligent, behavior-centered way is what will ultimately differentiate successful transformations from failures. 

A Comprehensive Approach

Deloitte experts use their own innovative approach to organizational change management and transformation based on their theoretical knowledge and many years of practical experience. Our solutions span the entire value chain and help leaders assess the situation objectively, take the necessary actions and make the right decisions to achieve the desired results across the organization's business as a whole. We will guide you through new ways of working, including managing leadership expectations and determining new skills, behaviors, trainings, communication methods and engagement needs.

Organizational Change

Cutting-Edge Methodologies and Tools

Deloitte is continually investing in its core methodologies and tools. Our professionals will provide you with actionable strategies to help you prepare for future disruptions and find ways of improving workforce resiliency and agility through cutting-edge strategies and proprietary solutions such as:

  • Transformation Intelligence will enable you to align your business ambitions, understand your aptitude for change, and generate a customized organizational change management and transformation program, all in a data-driven, technology-enabled approach.
  • Behavior FIRST approach will apply insights from behavioral science to better understand and influence human behavior, design targeted behavior change interventions— ‘nudges’ —and shape successful change adoption.
  • Transformation Sciences & Alchymy will provide a structured and data-driven digital platform with blocks for organizational change management and transformation, that is designed to address the common pitfalls of large-scale transformation initiatives.

When you work with Deloitte’s Organizational Change Management and Transformation professionals, you’ll see that sustainable results are not only possible but entirely achievable when broad experience, deep knowledge, and practical business acumen are combined with cutting-edge technology solutions, insights, and analytics.

Explore additional resources

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The employee engagement and feedback tools market has been explosive. As I wrote about in Feedback is the Killer App, giving employees the ability to express their opinions has transformed the world of management. CEOs and business leaders everywhere are now evaluated by their ability to keep employees happy.

Employee Engagement 3.0 – From Feedback to Action

Navigating the future of work

Can we point business, workers, and social institutions in the same direction?

What images does “the future of work” conjure up for you? In his 1930 essay, Economic possibilities for our grandchildren, John Maynard Keynes foretold a future of “technological unemployment” and 15-hour workweeks. We’ve long since given up on early 20th-century utopian visions of a leisure society in which machines do almost everything for us. But there’s no question that what we actually do these days is changing fast, and will continue to change.

Navigating the future of work

Headcount modelling

Optimisation tool

This publication covers the approach used to develop headcount models for companies in various industries handling a broad range of management tasks using headcount modelling, including examples of the tasks completed and results achieved.

headcount models for companies in various industries


Christopher Armitage

Christopher Armitage

Managing Partner, Consulting

Prior to new appointment, Christopher led Consulting Practice for the Caspian Region. With almost 20 years in the Consulting Industry, he has undertaken a wide range of engagements covering strategy, ... More