EMEA Insurance Analytics


Insurance analytics

We help our clients with challenges related to big data analytics and processing by developing focused analytical models and improving performance by utilising analytical tools.

Implementation of analytical models and advanced data processing technologies will help companies achieve the following:

  • Improve customer retention and win-back ratios
  • Increase clients’ loyalty and enrich customers’ experience by optimising client interaction processes through client data analysis via all channels (contact centres, websites, mobile applications, offices, etc.)
  • Improve performance by implementing innovative technologies, such as digital transformation of processes for client and partner interactions, and data analysis automation
Download the PDF (available in Russian only)

Key contacts

Ekaterina Ponomarenko

Ekaterina Ponomarenko

Partner, Audit department

Ekaterina is an Audit partner in the Financial Services group at Deloitte CIS and the general director of ZAO Deloitte and Touche CIS. During her time with Deloitte CIS, she has served many domestic a... More

Rafail Miftakhov

Rafail Miftakhov

Director, Technology Integration

Rafail joined Deloitte in 2008. He has a significant experience in dealing with major Russian and international clients in the field of ​​operational efficiency improvement and implementation of IT so... More