2019 Novel Coronavirus: Deloitte’s actions in response to DORSCON Orange

In response to DORSCON Orange with regard to the 2019 Novel Coronavirus situation, Deloitte now requires all visitors to its Singapore office to have their temperature taken and sign a health and travel declaration stating that they do not have travel history to Mainland China, South Korea and other affected countries in the past 14 days, and that they do not have symptoms of the virus infection. Visitors must also provide their contact details for contact tracing purposes only.

Beyond this, at the OUE Downtown building where Deloitte Singapore office is located, the building management has put in place temperature screening at the Level 4 reception, which all visitors must pass through at least once daily; anyone showing any signs of illness and/or fever will not be allowed to enter the building.

In addition, Deloitte has put in place other measures to ensure the safety of its staff and clients:

  • We are following all Government-issued travel advisories, in particular regarding travel to Mainland China, Daegu and Cheongdo in South Korea and Italy.
  • We have asked any staff who have travelled to Mainland China Daegu and Cheongdo in South Korea and Italy in the past 14 days, or who have family members who have done so, to declare to our HR and to self-quarantine in their homes and not come to the office.
  • All staff have been told to defer all travel to Mainland China Daegu and Cheongdo in South Korea and Italy until further notice.
  • We are also actively instructing any staff who feel unwell to work from home, and to follow guidelines set by the Ministry of Health in terms of seeking medical care. Staff have also been advised to take their temperature twice daily and record in a log.
  • We have increased the frequency and thoroughness of the cleaning of our office space, including all common areas such as lift call buttons at the lift lobbies and door handles, using hospital-grade disinfectant detergent.
  • All non-essential large-scale internal and external events taking place February will be deferred. We are reviewing our events in the subsequent months to determine whether or not they should proceed on a case-by-case basis to limit the risk of transmission in large group settings.
  • Wherever possible, we are splitting our client engagement and back office teams between two sites (from client place, home or office) in order to reduce risk of transmission and ensuring the ongoing continuity of service to our clients.

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