Ethics at Deloitte
It starts with integrity
At Deloitte, integrity is fundamental. Deloitte’s ethics program helps build ethical sensitivity, encourages consultation and supports ethical decision-making.
Leading Ethics at Deloitte
Respected organizations around the world trust Deloitte member firm professionals to execute their most ambitious projects, manage highly confidential information and develop ideas and approaches that can alter the course of their businesses. That trust has been – and continues to be – earned thousands of times each day by Deloitte member firm practitioners.
Ethical behavior among Deloitte professionals is fundamental and not negotiable. That’s why DTTL’s Global Chief Ethics Officer and the Global Ethics team work with member firm leaders and Ethics Officers to implement the organization's ethics program and build a culture of integrity. Together, they help keep a continuous spotlight on ethics by communicating expectations of behavior and working to embed ethical decision-making into key processes and initiatives.
“Deloitte stakeholders expect our network to lead by delivering quality and acting with integrity. Our member firm ethics programs, with the support of the Global Ethics team, help Deloitte people to meet that expectation”, says Gianmario Crescentino, Deloitte Global Chief Ethics Officer and Managing Director, Risk and Reputation. “To make an impact that matters, each of us has a personal responsibility to put integrity first. Deloitte people recognize that and work to make decisions that align to our values and purpose.”
Deloitte’s commitment to ethics
The Deloitte network of member firms conducts business in accordance with applicable laws, regulations and professional standards, providing quality service to clients and building trust and confidence in global markets. In addition, Deloitte member firms implement internal policies and standards to address important professional behavior that may not be governed by professional requirements.
The Global Principles of Business Conduct (“Global Code”) for the Deloitte network outlines the commitments that each of us make. Based on our Shared Values, the Global Code reflects our core belief that, at Deloitte, ethics and integrity are fundamental and not negotiable.
The Global Code is supplemented by member firm ethics programs which provide support to build ethical judgment and decision-making skills in all Deloitte people. Each member firm has an appointed Ethics Officer, and provides ethics training and channels for consulting on difficult issues and reporting suspected misconduct. Each member firm in the Deloitte network commits to the Global Code and, as appropriate, builds on it through more detailed local codes of conduct.
Consultation goes to the heart of the Deloitte culture, and avoids our people having to resolve a difficult ethical situation alone. Individuals are encouraged to consult with their colleagues, line managers, leaders or through their member firm’s normal work channels. In addition, formal ethics reporting channels are available for those who seek a confidential route for consultation.
Deloitte’s Shared Values
Our purpose – to make an impact that matters – and our aspiration – to be the undisputed leader in professional services – define us. At the root of these goals are our Shared Values. These Shared Values are timeless and they describe the distinctive Deloitte culture.
At Deloitte, everything we do starts with integrity. In our marketplace nothing is more important than our reputation and, accordingly, we commit to conducting business with honesty, distinctive quality, and high levels of professional behavior.
Outstanding value to markets and clients
We play a critical role in helping both the capital markets and our member firm clients operate more effectively. We consider this role a privilege, and we know it requires constant vigilance and unrelenting commitment.
Commitment to each other
We are proud of our culture of borderless collegiality and work hard to support our people. We strive to create an inclusive environment that reflects our strong, clear expectations about diversity, respect, and fair treatment.
Strength from cultural diversity
Our member firm clients’ business challenges are complex and benefit from the innovation and varied perspectives that our practitioners bring. We understand that working with people of different backgrounds, cultures, and thinking styles helps our people grow into better professionals and leaders.
Culture of integrity
Deloitte and its member firms strive to do not only what is legal, but what is right. Deloitte people have high professional and ethical standards, and demonstrate these standards every day through the delivery of quality professional services. They understand that doing the right thing means operating within the letter and the spirit of the laws that govern their professions and the global marketplace.
Integrity and ethical behaviour are both core aspects of Deloitte culture. They guide our people in making business decisions, in the actions they take, and in the way they treat their clients and each other. Deloitte sustains this culture by providing an open and consultative environment, which encourages Deloitte people to raise issues and discuss differences of opinion.
In addition, Deloitte member firms work hard to provide all of their people with the appropriate tools and guidance, to ensure that they can make ethical decisions and take responsible actions every day.