Article
Deloitte and Salesforce.com
Building deep connections
Deloitte and salesforce.com are leveraging the trends of social, mobile, cloud computing, and analytics to help our clients connect with customers in a new ways.
Connecting with customers requires meeting them where they are — on the social Web, and then using today's technologies to create engagement. Deloitte and salesforce.com can help organizations in their efforts to become more customer focused — whether it's through social, mobile and open collaboration in the call center, or enhanced data analysis and interaction with clients.
Deloitte and Salesforce.com: Building deep customer connections