About us

Metrics

Impact Report 2019

Alongside our broader impact and contribution sit the key metrics through which we measure our ongoing performance.

This section is split into:

  1. Marketplace metrics
  2. Workplace and diversity metrics
  3. Community metrics
  4. Environmental metrics

Click on the tabs below to explore the data.

Finance metrics

FY17 FY18 FY19
Profit (£m) 581 584 617
Average profit per equity partner (£k) 827 832 882
Average effective tax rate per equity partner % 2 49.8 50.8 48.6
Tax paid to HMRC (£m) 3 399 419 419
The average number of equity partners and employees, on a full time equivalent basis, during the year:


Equity partners 703 702 699
Employees 16,898 17,634 18,405
Total 17,601 18,336 19,104
Total Revenue (£m) 3,380 3,580 3,969
Service line revenue (£m)


Audit & Risk Advisory 932 1,027 1,110
Tax 692 732 862
Consulting 858 873 952
Financial Advisory 459 459 507
Switzerland 439 489 538
Industry revenue (£m)


Financial Services 1,285 1,297 1,323
Consumer & Industrial Products 904 986 1,092
Technology, Media & Communications 324 378 428
Life Sciences & Healthcare 247 252 298
Public Sector 211 227 288
Energy & Resources 184 210 254
Other 1 225 230 286
Additional financial information


  1. 1 This figure relates to the revenue generated across industries outside our main industry groups shown above.
  2. 2 Includes National Insurance contributions as well as income tax.
  3. 3 Includes corporate tax, income tax and NI

All figures represent UK and Swiss operations (and exclude CIS and Financial Advisory Middle East operations)

Workplace and diversity metrics


 FY17 FY18 FY19
Workplace and diversity


Investment in learning and development £39.2m £36.2m £31.1m
Total number of graduates, school leavers and interns recruited 1,667 1,704 1,679
Number of school leavers hired through Deloitte's apprenticeship scheme, BrightStart 1 205 267 257
Standard voluntary attrition rate 15% 16% 15%
Number of partner and director promotions 296 215 273
Number of promotions across the business 4,928 5,108 5,300
Women on the UK Executive 23% 33% 33%
Women on the North West Europe Board 2 25% 21% 29%
% of female partners 3 18% 19% 19%
% of female employees 44% 44% 45%

Gender pay gap


Average mean gender pay gap across Deloitte 18.2% 18.1% 18.7%
Average median gender pay gap across Deloitte 15.3% 16.1% 16.1%
Average mean gender pay gap within grade pools 2.5% 2.2% 3.5%
Average mean gender bonus pay gap across Deloitte 50.9% 52.3% 51.1%
Average median gender bonus pay gap across Deloitte 39.1% 37.5% 35.1%
Equity partner mean earnings gap 13.8% 11.8% 12.0%
Equity partner median earnings gap 0% 8.3% 12.6%
Total mean total gender earnings gap 43.2% 41.1% 39.3%
Total median total gender earnings gap 15.2% 14.0% 14.4%

All figures are UK only (excluding Switzerland)

  1. 1 Figures reported relate to those joining Deloitte UK in autumn 2018. After significant growth of the scheme over the past three years we have used this year to refine the scheme and thus did not increase our target entry number.
  2. 2 FY19 figure relates to the North West Europe Board. This was replaced on 1 June 2019 by the North and South Europe Board as the primary governance body. Additional geography governance bodies continue where required for local legal and/or regulatory purposes and to oversee local partner matters. This includes a UK Oversight Board and UK/CH Partnership Council.
  3. 3 We are committed to an ambition of 25% female partners by 2020 and 40% by 2030. Of the 78 partners promoted in the UK on 1 June 2019, 41% were women. This takes Deloitte’s female partners to 21%.

Community Metrics 1

One Million Futures strategy 2 FY17 FY18 FY19
Total 'Futures' impacted as part of One Million Futures Strategy 3 133,882 342,576 417,023
‘Material’ impact as proportion of total Futures impacted 4 9% 11% 11%
One Million Futures - total number of society partnerships 54 61 63
Community contribution 5      
Total firm contribution £4.7m £5.7m £5.9m
Number of community volunteers 3,449 5,444 5,267
Community volunteering hours 31,258 35,756 28,735
  1. 1 Our social impact strategy ‘One Million Futures’ aims to support a million people to get to where they want to be by raising aspirations, improving skills and developing leaders. The strategy launched on 1st June 2016 and will continue for five years.
  2. 2 The Basis of Reporting for calculation of Futures is available here.
  3. 3 Our approach to the measurement of OMF takes account of the variety of programmes, activities and interventions across the strategy by tracking whether impacts are (1) short-term and limited to a moment (e.g. delivery of interview skills training), or (2) longer-term, material impact (e.g. direct employment). More details on the OMF measurement approach is contained within the OMF Basis of Reporting.
  4. 4 All community contribution data is reviewed as source by the Deloitte Responsible Business team. Our external evaluation partner, Social Enterprise UK, test and challenge the reported information and the underlying processes. We act upon any recommendations and lessons learned in informing our future Responsible Business activity.
  5. 5 FY19 marked the end of a three-year commitment to many of our One Million Futures charity and school relationships. A dip in volunteer engagement as we concluded these relationships and invested time in selecting our new partner organisations was anticipated. Details of the charities, schools and social enterprises we support are available here.

Scope of community data is UK only.

Environmental metrics

Carbon Emissions (tonnes CO2e)


 FY11 / Baseline FY18 FY19
Scope 1 emissions 1 4,014 3,484 3,623
Scope 2 emissions 2 14,200 3,535 2,827
Scope 3 emissions 3 36,526 52,671 57,049
Total emissions 54,740 59,690 63,499
Total emissions per FTE
4.29 3.26 3.32
  1. 1 We measure our carbon footprint using the Greenhouse Gas (GHG) Protocol methodology. Scope 1 refers to all direct GHG emissions, in which we include gas consumption, generator fuel, fugitive refrigerant emissions and our owned-vehicle fleet.
  2. 2 Scope 2 are indirect GHG emissions from our consumption of purchased electricity, heat or steam within our buildings.
  3. 3 Scope 3 are all other indirect emissions that we feel are significant to our operations, including our travel covering reimbursed private cars, rental cars, air travel, rail travel, bus travel, taxi travel and hotel stays; waste disposal from our offices; and transmission and distribution losses from our procured electricity.

Performance against Our Green Journey targets

View our Greenhouse Gas Emissions Statement

Area Target
 FY11/
baseline 		FY17 FY18 Progress (1-yr) Progress vs. target Target date
GHG emissions Reduce scopes 1, 2 and 3 emissions (tonnes CO2e) by 35% per FTE 4.29 3.26 3.32 2% -23% FY21
Energy efficiency Reduce emissions intensity from energy usage (tonnes CO2e)by 40% per FTE 1.51 0.43 0.37 -12% -75% FY21
Green electricity Procure ‘green’ electricity (where management is under our direct control) 0% 100% 100% - - FY21
Water consumption Reduce potable water consumption (m3) by 30% per FTE 8.91 7.46 7.55 1% -15% FY21
Waste production Reduce quantities of waste production (tonnes) by 20% per FTE 0.16 0.12 0.14 14% --14% FY21
Paper usage Reduce paper consumption (kg) by 50% per FTE 58.13 17.51 14.86 -15% -74% FY21
Travel Reduce travel-related GHG emissions (tonnes CO2e) by 25% per FTE 2.76 2.81 2.94 5% 7% FY21

These metrics include the UK and Switzerland.

View our GHG Emissions Statement

Did you find this useful?