Services

Human Capital Services Sector

Deloitte is the leading firm of advisors to the Human Capital Services sector and has a dedicated Human Capital sector team that works with a range of businesses from entrepreneurial privately-owned businesses to some of the largest listed firms. Through our trusted relationships we have developed a deep expertise and passion for the industry. Our thinking is insight-led, based on extensive experience and up-to-date research into the challenges faced by our clients. We help our clients  to achieve their goals by defining bespoke solutions that are specific to their  situation.

We regularly advise Human Capital companies on the following:

  • Mergers and acquisitions
  • Financial management including cash flow optimisation and refinancing
  • Finance transformation and strategy
  • Financial reporting and governance
  • Audit and assurance services
  • Audit advisory
  • Direct and indirect taxes

We would be delighted to discuss your opportunities and challenges and how we may be able to help.

The Human Capital sector encompasses recruitment companies and businesses engaged in training, education, payroll services, benefits and compensation strategy.

Following a period of limited sector growth caused by businesses in the wider economy taking a cautious approach to investing in new hires, we are now experiencing a cautious recovery.

The tight credit conditions and lack of available finance for growth initiatives that characterised the sector during the recession are now easing. The market, however, continues to be driven towards consolidation.

The drivers for this consolidation are principally the result of margin pressure, technological advancement (resulting in innovative new routes to market), the need to specialise, a shift to managed service platforms and the impact of RPO (Recruitment Process Outsourcing). The sector is also being impacted by increasing regulation and legislation, including:

  • IR35 legislation
  • Agency Workers Regulation
  • Agency Conduct Regulations
  • VAT liabilities
  • Travel & Subsistence
  • Pensions auto enrolment legislation

"We are committed to using our industry knowledge, strategic insight and innovative solutions to address complex issues faced by our clients."

 

Katie Folwell-Davies,  Partner, Human Capital lead

UK Recruitment Index 2015

The results of the UK Recruitment Index 2015 are based on a record number of APSCo Deloitte Benchmarking Survey responses. The objective of this survey is to produce an index of key financial and operational performance metrics to enable recruitment companies to measure and benchmark themselves.

This year’s survey results show significantly stronger performance in the recruitment sector during 2015. There are slight variations in the size and scale of growth in organisations but growth in all segments is strong.

Based on this year’s data, businesses in this sector should be optimistic about future prospects but need to create the conditions in which they can deliver strong rates of growth. With such strong growth, recruiters face the challenge of maintaining this in future so that they can maximise their potential.

View key findings

Deloitte is passionate about its commitment to the recruitment sector and is proud to be APSCo’s Affiliate Members.  We are focussed on helping our clients grow and compete.  

We offer APSCo members the best that Deloitte has to offer in terms of highest quality advice, innovative training and education across accounting, tax, compliance, digital offering, employee incentive planning, global expansion, M&A, strategy, carbon footprinting, board appointments, working capital management and productivity programs.   

We believe that our partnership with APSCo sustainably benefits the industry as we continue to develop unique insights and quality with which boards, owners, and investors look at our industry.

Key Contacts

Katie Folwell-Davies

Katie Folwell-Davies

Partner

Katie is a partner within the Business and Professional Services team. She leads the firm’s activities within the Human Capital Services sector. Operating in the UK and internationally, Katie has an e... More

Chris Donovan

Chris Donovan

Director

Chris is a Director with 13 years’ experience and is based in the Business and Professional Services industry group in London, where he leads Deloitte’s audit proposition for their dedicated Recruitme... More