2017 shared services survey results has been saved
Perspectives
2017 shared services survey results
Understanding the future of shared services
May 2017
Since 1999, Deloitte has been conducting biennial surveys to understand how shared services organisations are capitalising on leading practices and trends to address their business challenges and better meet their customers' needs.
Recommendations
Deloitte’s 2015 global shared services survey
Expansion of shared services is on a sharp climb