Viewing offline content

Limited functionality available

Dismiss
Deloitte Middle East
Annotations
  • Services

    What's New

    • Deloitte175

      Join us for a celebration of 175 years of making an impact that matters.

    • Building the Resilient Organization

      2021 Deloitte Global resilience report

    • 2020 Global Gender Impact Report

      A collection of Butterfly Effect stories highlighting how our Deloitte professionals are positively impacting the lives of women and girls around the world

    • Audit & Assurance

      • Assurance
    • Consulting

      • Strategy, Analytics and M&A
      • Customer and Marketing
      • Business Operations
      • Human Capital
      • Enterprise Technology & Performance
    • Financial Advisory

      • Mergers & Acquisitions
      • Forensic
      • Real Estate
      • Turnaround & Restructuring
    • Risk Advisory

      • Strategic & Reputation Risk
      • Regulatory Risk
      • Financial Risk
      • Operational Risk
      • Cyber Risk
    • Tax

      • Global Business Tax Services
      • Indirect Tax
      • Global Employer Services
    • Deloitte Private

      • Family Enterprise
    • Legal

    • Sustainability

  • Industries

    What's New

    • Deloitte perspectives

      Leadership perspectives from across the globe.

    • Deloitte Insights App

      Our thought leadership and Dow Jones news, now at your fingertips

    • Future of Mobility

      Learn how this new reality is coming together and what it will mean for you and your industry.

    • Consumer

      • Automotive
      • Consumer Products
      • Retail, Wholesale & Distribution
      • Transportation, Hospitality & Services
    • Energy, Resources & Industrials

      • Industrial Products & Construction
      • Mining & Metals
      • Oil, Gas & Chemicals
      • Power, Utilities & Renewables
    • Financial Services

      • Banking & Capital Markets
      • Insurance
      • Investment Management
      • Real Estate
    • Government & Public Services

      • Civil Government
      • Defense, Security & Justice
      • Health & Social Care
      • Transport
    • Life Sciences & Health Care

      • Health Care
      • Life Sciences
    • MENA Sovereign Wealth Funds

    • Technology, Media & Telecommunications

      • Technology
      • Telecommunications, Media & Entertainment
  • Insights

    Deloitte Insights

    What's New

    • Deloitte Insights Magazine

      Explore the latest issue now

    • Deloitte Insights app

      Go straight to smart with daily updates on your mobile device

    • Weekly economic update

      See what's happening this week and the impact on your business

    • Strategy

      • Business Strategy & Growth
      • Digital Transformation
      • Governance & Board
      • Innovation
      • Marketing & Sales
      • Private Enterprise
    • Economy & Society

      • Economy
      • Environmental, Social, & Governance
      • Health Equity
      • Trust
      • Mobility
    • Organization

      • Operations
      • Finance & Tax
      • Risk & Regulation
      • Supply Chain
      • Smart Manufacturing
    • People

      • Leadership
      • Talent & Work
      • Diversity, Equity, & Inclusion
    • Technology

      • Data & Analytics
      • Emerging Technologies
      • Technology Management
    • Industries

      • Consumer
      • Energy, Resources, & Industrials
      • Financial Services
      • Government & Public Services
      • Life Sciences & Health Care
      • Technology, Media, & Telecommunications
    • Spotlight

      • Deloitte Insights Magazine
      • Press Room Podcasts
      • Weekly Economic Update
      • COVID-19
      • Resilience
  • Careers

    What's New

    • Millennial Survey 2022

      Gen Zs and millennials are striving for balance and advocating for change.

    • Candidate Profile

      After applying for a job in this country, you can access/update your candidate profile at any time.

    • Job Search

    • Students

    • Experienced Hires

    • Executives

    • Life at Deloitte

    • Alumni

    • Diversity and Inclusion

  • XE-EN Location: XE-English  
  • Contact us
  • XE-EN Location: XE-English  
  • Contact us
    • Dashboard
    • Saved items
    • Content feed
    • Profile/Interests
    • Account settings

Welcome back

Still not a member? Join My Deloitte

Preparing for the future of commercial real estate

by Jim Berry, John D’Angelo
  • Save for later
  • Download
  • Share
    • Share on Facebook
    • Share on Twitter
    • Share on Linkedin
    • Share by email
Deloitte Insights
  • Strategy
    Strategy
    Strategy
    • Business Strategy & Growth
    • Digital Transformation
    • Governance & Board
    • Innovation
    • Marketing & Sales
    • Private Enterprise
  • Economy & Society
    Economy & Society
    Economy & Society
    • Economy
    • Environmental, Social, & Governance
    • Health Equity
    • Trust
    • Mobility
  • Organization
    Organization
    Organization
    • Operations
    • Finance & Tax
    • Risk & Regulation
    • Supply Chain
    • Smart Manufacturing
  • People
    People
    People
    • Leadership
    • Talent & Work
    • Diversity, Equity, & Inclusion
  • Technology
    Technology
    Technology
    • Data & Analytics
    • Emerging Technologies
    • Technology Management
  • Industries
    Industries
    Industries
    • Consumer
    • Energy, Resources, & Industrials
    • Financial Services
    • Government & Public Services
    • Life Sciences & Health Care
    • Tech, Media, & Telecom
  • Spotlight
    Spotlight
    Spotlight
    • Deloitte Insights Magazine
    • Press Room Podcasts
    • Weekly Economic Update
    • COVID-19
    • Resilience
    • XE-EN Location: XE-English  
    • Contact us
      • Dashboard
      • Saved items
      • Content feed
      • Profile/Interests
      • Account settings
    13 minute read 15 September 2020

    Preparing for the future of commercial real estate Redefining the talent experience

    13 minute read 16 September 2020
    • Jim Berry United States
    • John D’Angelo United States
    • Jim Berry United States
    • John D’Angelo United States
    • See more See more See less
      • Jim Berry United States
      • John D’Angelo United States
    • Save for later
    • Download
    • Share
      • Share on Facebook
      • Share on Twitter
      • Share on Linkedin
      • Share by email
    • Key takeaways
    • COVID-19 exposes the CRE industry’s archaic approach to talent
    • Envision the future work and skill matrix
    • Design strategies to attract and engage a multigenerational workforce
    • Digitize talent processes
    • Pivoting ahead

    Many CRE firms needed to revamp and upgrade talent processes before the pandemic. Now the needs are even more pressing. Here are steps leaders can take to transform the people side of their businesses.

    Key takeaways

    1. Before the pandemic, most commercial real estate (CRE) companies lagged other industries in terms of generational diversity and outdated job roles, talent processes, and culture. To stay competitive in the post-COVID-19 talent landscape, they should start catching up now.
    2. As CRE companies envision the future of work, some job roles may cease to exist, others may evolve into a hybrid human-machine combination, and new ones could emerge.
    3. Companies should pursue digital and talent transformation in tandem. Technology could be a key enabler for talent transformation, allowing companies to streamline existing talent systems and processes, drive efficiencies, and make more informed and effective decisions.
    4. CRE leaders can use a variety of approaches to enhance the work environment for a multigenerational workforce. They can explore alternate talent models, promote a culture of learning, reimagine the employee experience, and blend in well-being and belonging initiatives.

    COVID-19 exposes the CRE industry’s archaic approach to talent

    Throughout the world, the COVID-19 pandemic has blurred the lines between living and working and is reshaping human interaction with physical spaces. Nearly every industry has had to increase the use of technology to adapt to mass virtualization of activities. For most CRE companies, this has meant accelerating the digitization of operations. CRE companies are using a variety of tools and technologies to engage with tenants, run building and company operations, and make physical spaces ready for reoccupancy. As CRE companies figure out the technologies required to support these shifts, they also need to ensure they have the talent they will need to accelerate the pace of adoption and implementation.

    Learn more

    Explore the Financial services collection

    Learn about Deloitte's services

    Go straight to smart. Get the Deloitte Insights app

    Let’s take a step back to look at the prepandemic talent landscape.

    CRE workforce by age group (as of 2019)

    The industry was skewed toward the baby boomer generation and lagged in recruiting and retaining millennial and Generation Z talent. In 2019, 45% of CRE employees were 55 or older compared to 4% in the 19–24 age range (figure 1).1 In comparison, 24% of the workforce across all industries and 22% of the banking and insurance workforce were 55 years old or older in 2019.2

    Many companies continued to rely on experienced hires as well: Our analysis revealed that in 2019, three out of every 10 new hires were baby boomers.3 For every Gen Z hire, CRE companies recruited three baby boomers.4 In comparison, in 2019, the US federal government hired 1.2 Gen Z employees for every new baby boomer hired.5 CRE firms have clearly tended toward traditional “old school” practices, preferring the experienced hires’ industry knowledge or familiarity with traditional job roles. Unfortunately, much of this tacit knowledge is becoming outdated in the current environment. As a result, the CRE industry has become even less attractive to younger people, who often prefer organizations and job roles with a high degree of technology integration and support.6

    Prior to the pandemic, many CRE leaders recognized they were falling behind other industries when it came to redesigning talent processes and adapting their cultures to meet shifting workplace needs and demands. Legacy cultural attributes, such as a company’s adaptability to change, work style, leadership style, decision-making, or for that matter, risk appetite were not keeping pace. According to Deloitte’s 2020 Human Capital Trends survey (“the survey”), more than 31% of RE respondents reported that they made little to no progress in modernizing their HR processes, technology, and capabilities in the past 10 years. As a result, leaders may be making decisions based on incomplete information and are spending unnecessary time handling administrative talent-related tasks. Meanwhile, companies are unable to create the desired employee experience, which negatively affects engagement and retention. To help companies attract and retain up-and-coming talent, reduce the demographic gap, and create a more fulfilling work environment, leaders will likely need to reexamine the talent function and its processes.

    Nevertheless, the pandemic is expected to force a paradigm shift in the way the industry operates and how work is done. Digital transformation could play an important role as companies wrestle with liquidity and profitability in the near term and prepare for the postcrisis world. And so CRE companies should look at digital and talent transformation in tandem. To prepare for the work and workforce of the future, companies should consider the following:

    1. Envision the future work and skill matrix
    2. Design strategies to create an enabling work environment for a multigeneration workforce
    3. Digitize talent processes

    Envision the future work and skill matrix

    When we started this study prior to the pandemic, we were expecting many job roles to evolve by 2025. Now, we anticipate that the roles could evolve by 2023, if not earlier. This is because COVID-19 has hastened the need to increase digitization, automation, and virtualization of work.

    Before we illustrate what future roles could look like, let’s look at the current state of traditional and advanced technology skills demand in the CRE industry. Given that the industry has been a slow adopter of technology, CRE roles tend to rely on traditional skills, such as accounting, building maintenance, and customer service. Our analysis of skills demand during the 2014–2019 period revealed higher and sustained demand for traditional skills. In contrast, there was muted growth in demand for advanced technology skills such as data analytics, software development, and cloud computing (figure 2). For example, in 2019, finance and accounting (F&A) skills as a proportion of job openings rose from 15% in 2014 to 35% while demand for data analytics remained stagnant at 4%. (For more details, see sidebar, “Research methodology.”)

    Our analysis of job openings for 500+ roles showed that traditional skills were highlighted as “must haves” across all construction and general management job openings. Only risk management and marketing and CRM-related job postings required advanced tech skills in more than 10% of job postings.

    The focus on traditional skills was pervasive across different CRE subsectors as well. For instance, real estate investment trusts (REITs) looked for traditional sales and marketing skills in more than 60% of job openings. More than 50% of brokers’ job listings sought F&A skills. However, advanced data analytics skills were sought by REITs and brokers in only 1% and 3% of job listings, respectively.

    CRE companies continue to demand traditional skills

    Research methodology

    We used the Economic Modeling Specialists International database to analyze the talent demographics data by age groups, which revealed the large proportion of baby boomers in CRE compared to Gen Z new hires. The data included CRE owners, property managers, and brokers. Using Deloitte's Human Capital Data Lake database to study the skills demand, we analyzed US CRE company job descriptions between 2014 and 2019. We bifurcated the skill sets broadly into two categories: traditional skills and advanced technology skills. The first category included skills, certifications, and experience in areas such as F&A, property management, and sales and marketing. The second category focused on areas such as data analytics and artificial intelligence (AI), software development, and cloud computing. We then ran text analytics on all of the job descriptions to understand the pattern of demand for these skills since 2014.

    Companies should do an in-depth analysis of current processes to identify either entire jobs, or parts of jobs, that are repetitive in nature and could be automated, simplified, or made more efficient by using technology. Advanced technologies can also be used to break silos and streamline work, reducing redundancies. This approach doesn’t involve doing away with the human element in each role. Rather, it can actually amplify the value of human skills. While some job roles may cease to exist, others would evolve into a more hybrid human-machine combination, and there could be new ones, too.7 The survey showed that 64% of RE respondents believe it is important to redesign jobs to integrate AI technology. However, only 22% said their companies are ready.

    Future work and skills

    We have envisioned how modernizing work could transform three positions: leasing manager, valuation adviser, and accounting specialist (figure 3). Using three main components—the automation of certain tasks, emphasis on analyses and insight generation, and tenant engagement—we reveal how CRE roles would likely need to evolve to meet future needs. Workers in these roles will likely spend more time using technology and devoting their expertise to conducting analyses and strengthening tenant engagement. For instance, by using predictive analytics to help develop different lease optimization strategies, a leasing manager would have more time to focus on enhancing tenant or client engagement. And other tasks, such as invoicing, would be automated, freeing up even more time. Similarly, CRE appraisers could save time and money while developing more robust valuations by using data from technologies such as geospatial platforms, mobile apps, and machine learning and AI.

    Evolution of CRE roles

    As responsibilities shift, the skills and qualifications needed for each role are expected to evolve, too. At a minimum, each role would require technology or analytics coursework, for example, a bachelor’s degree or certification in big data or real estate analytics. In addition, employees will need to excel at soft skills such as critical thinking, problem solving, communication, presentation, and relationship building.

    Design strategies to attract and engage a multigenerational workforce

    To better engage and motivate employees, CRE companies can take the following actions:

    Use alternate talent models. To get access to the new skill sets, CRE organizations should consider recruiting through a variety of channels and not rely on the traditional approach alone. The alternate workforce, such as contractors, freelancers, and gig workers, is expanding rapidly and could offer CRE organizations wider access to talent with advanced tech skills. For instance, in 2020, the number of self-employed workers in the United States is expected to be 42 million.8 Further, owing to the COVID-19 slowdown, many proptechs had to resort to layoffs,9 which will only increase the needed talent pool for CRE organizations. With increased virtualization of work, these models could be more feasible and increase workforce agility.

    Promote a culture of learning and upgrade training programs. Given the constant evolution of work, CRE firms should instill a culture of lifelong learning. Nearly 80% of RE respondents to the survey believe it is important to reskill the workforce in new areas. Unfortunately, little has been done so far to drive this change. The survey showed that nearly 30% of participating RE organizations have made little to no progress in upgrading their learning strategy and practices over the past 10 years. And 40% said their firms are only somewhat ready or not ready to tackle the challenges associated with learning and development over the next three to five years.

    Companies that are evolving current job roles may have to upskill or reskill existing employees. They should develop a strategic learning road map, revamp existing training curricula, redefine expectations and skills, and develop effective measurement criteria. And they should embrace holistic learning that puts an equal emphasis on core and soft skills development.

    Some CRE organizations are increasing learning and development investments in new digital skills. For instance, Singapore-based real estate developer CapitaLand plans to invest nearly US$3.6 million to upskill its workforce in areas such as data analytics, blockchain, and cybersecurity.10 The company plans to fund courses for its 2,600 employees through online learning platforms.11

    Beyond investments in external training, CRE organizations should develop internal knowledge-sharing and mentoring programs in which experienced professionals can teach younger employees core sector and soft skills related to leadership and relationship-building. At the same time, younger employees can provide informal learning sessions to older employees to help them use digital tools and absorb the business impact of digitization.12

    Reimagine the employee experience. CRE organizations may have to rewire their cultures to create a more impactful employee experience in a more digital work environment. To do this, they should focus on tangible and intangible factors.

    Tangible factors include flexible work hours and location and rewards and recognition programs. Prior to the pandemic, most CRE firms offered limited flexibility in work hours or work-from-home options. Flexibility was considered an exception rather than a norm. But since the pandemic forced companies to virtualize work, location flexibility is the new standard. Companies should consider developing flexibility guidelines to promote work-life fit for employees. Adequate and timely rewards and recognition programs can also play an important role in motivating and engaging employees, particularly the younger generations. Here, leaders can consider a combination of monetary and nonmonetary programs to incentivize employees. For instance, during the pandemic, HPI, a CRE services firm, provided a US$1,000 bonus to its employees who had to be onsite to manage its properties.13

    The soft or intangible factors include behaviors or characteristics that could help organizations become more digital. These include having greater agility, more collaboration, a bolder risk appetite, more distributed organization structures, and more data-driven decision-making. Figure 4 highlights Deloitte’s Digital DNA (DDNA) framework, a list of attributes that organizations can cultivate to become more digital. For more about the DDNA framework, please read Digital transformation in financial services: The need to rewire organizational DNA.

    Digital DNA

    Blend in well-being and belonging initiatives. Efforts to enhance and sustain employee well-being and a sense of belonging have become more mission critical due to the pandemic. According to the survey, 75% of RE respondents consider employee well-being important or very important. However, only 13% believed their companies are very ready and about 50% believed their companies are somewhat ready or not ready at all to implement the necessary measures to enhance well-being.

    The virtualized work environment is relatively new, and most employees are coping with the blurring of lines between professional and personal time. There is an increase in stress levels, burnout, and exhaustion.14 Companies can help employees by taking actions that promote physical, mental, and emotional well-being, especially as they plan different return-to-work strategies.

    While taking measures to ensure employees feel safe when they return to the office, companies, using a phased reentry strategy should also prepare for a hybrid work environment. Firms should update employee handbooks with the new norms for both in-office and virtual work environments. To help employees maintain their physical, mental, and emotional well-being, companies can offer tools and resources such as dedicated virtual help, online physical and mental fitness classes, financial well-being sessions, and virtual storytelling sessions for employees’ children.

    CRE firms may also need to communicate and reinforce the linkage between individual jobs and team objectives, the organization’s goals and mission, and societal impact. This can help employees understand the value of their work and can help instill a greater sense of belonging. Tying work to a broader purpose, such as combatting climate change, could also play a critical role in attracting and retaining younger employees.15

    Digitize talent processes

    Advanced technologies could enable CRE companies to streamline existing talent systems and processes, drive efficiencies, and make more informed and effective decisions. They could also help leaders manage a multigenerational workforce more effectively while enhancing transparency, employee satisfaction, and overall employee experience. Two areas of immediate focus include simplifying the recruiting process and strengthening talent analytics.

    Simplify the recruitment process. CRE organizations could use different technologies during the recruitment process to attract the right-skilled talent. Talent leaders can create digital content and use diverse social media channels and job platforms to promote open positions. For instance, Intuit uses virtual reality technology to provide candidates with a real-time experience of what it would be like to work at its campus, and to gain a deeper understanding of the organization’s culture and ethos and its use of technology in day-to-day activities.16 This is likely intended to not only enhance a candidate’s understanding of the company, but also its brand.

    For job postings, CRE organizations should use shorter descriptions and enable a more mobile-friendly application process, which would help candidates apply easily. For the shortlisted candidates, organizations could use automated interview scheduling solutions that are synced with interviewers’ calendars, allowing candidates to find an interview slot in real time.17

    Strengthen talent analytics. CRE leaders are more likely to make sound talent decisions if they are backed by data and analytics. However, nearly one-half of RE respondents to the survey said their firms have made little or no progress with talent analytics over the past 10 years.18 To start with, CRE organizations should first replace their legacy human resource systems with integrated cloud platforms, which provide anywhere and anytime access. These platforms can include processes across the talent life cycle, from onboarding new hires to handling separations. They could help firms digitize and collate all employee-related information, which can then be used to prepare personalized dashboards at an employee level. The information could include employees’ experience, key skills, benefits, recognition or awards the employee received, well-being score, performance evaluation, and completed learning and development courses. A single-view approach can help enhance transparency and user experience as integrated employee information is accessible in real-time and easy to use.

    Workforce analytics programs can also help CRE organizations attract and retain the right talent. For example, data analytics can be used to improve resumé sourcing and screening to get candidates with the right fit, while avoiding any selection bias. Data mining and pattern recognition can help talent leaders shortlist appropriate candidates, after matching their skills, experience, and background with job requirements.19 As shortlisted candidates go through the interview process, more structured and unstructured data would be generated based on their responses and behaviors. CRE organizations can then combine this data and select candidates by predicting their success in a role through machine learning models, which leverage past data on hiring and success of candidates.20 Essentially, digital HR systems can help firms collect and manage data better which, in turn, would enable predictive analytics to help leaders make more informed talent decisions.

    Pivoting ahead

    COVID-19 has put nearly every corporate leadership team in uncharted territory. For CRE organizations, the grinding halt in the use of a variety of real estate spaces and new dynamics around reoccupancy and reuse were unimaginable at the beginning of this year. The need to quickly change and adapt has never been so high.

    Given these recent developments, clearly, “being digital” could be critical to CRE organizations’ future success and relevance. As this report indicates, the talent implications are vast. CRE leaders should rethink and adapt the way their employees work, embed technology into their decision-making, and redefine skills, talent processes, and practices to meet new demands.

    Overall, while making decisions about the transformation road map, CRE CEOs and boards must demonstrate the foresight, resilience, and maturity to balance financial performance, employee productivity, organizational culture and values, employee experience, and well-being.

    Acknowledgments

    The authors, Surabhi Kejriwal and Saurabh Mahajan, wish to thank Dharmesh Ajmera and Brian Ruben for their insights and perspectives and Sandeep Vellanki, Shruti Panda, Jay Bhuta, and Rima Pai for their contributions in the development of this article. 

    Cover image by: Lucie Rice

    Endnotes
      1. Emsi, accessed June 20, 2020. View in article

      2. Bureau of Labor Statistics, “Employed persons by detailed industry and age,” accessed July 14, 2020 View in article

      3. Emsi. View in article

      4. Ibid. View in article

      5. The U.S. Office Of Personnel Management, “FedScope accessions trend,” accessed July 16, 2020. View in article

      6. David Karandish, “Technology is critical to recruit and retain a workforce that is only getting younger,” Forbes, April 9, 2019. View in article

      7. Erica Volini et al., From jobs to superjobs: 2019 Human Capital Trends, Deloitte Insights, April 11, 2019. View in article

      8. Erica Volini et al., Ethics and the future of work: From “could we” to “how should we”, Deloitte Insights, May 15, 2020. View in article

      9. Jon Banister, “Pandemic not slowing proptech M&A activity as buyers seek distressed deals,” Bisnow, May 1, 2020. View in article

      10. Jared Alex Tan, “Capitaland invests $5M to upskill workforce,” MSN, August 15, 2019. View in article

      11. Ibid. View in article

      12. Steve Hatfield and Surabhi Kejriwal, Tapping into the aging workforce in financial services: How baby boomers can help fill the talent gap, Deloitte Insights, June 11, 2019. View in article

      13. Erin Edgemon, “Why a real estate firm just gave employees four-figure bonuses,” Austin Business Journal, April 22, 2020. View in article

      14. Meera Jagannathan, “Are you always exhausted? The burnout is real for U.S. workers,” MarketWatch, May 22, 2020. View in article

      15. Michele Parmelee, The Deloitte Global Millennial Survey 2020: Highlights, Deloitte Insights, June 25, 2020. View in article

      16. Ruma Bhateja, "Recruitment technology tools that every recruiter must know," People Matters, May 23, 2019.. View in article

      17. M. Chandra Shekar and R. K. Mishra, “Career planning—the startup way,” People Matters, accessed August 12, 2020. View in article

      18. Deloitte’s 2020 Human Capital Trends Survey, accessed August 12, 2020. View in article

      19. Deloitte, Talent acquisition analytics driving smarter sourcing and hiring decisions with data, 2018. View in article

      20. Ibid. View in article

    Show moreShow less

    Topics in this article

    Real Estate , Financial Services

    Deloitte Real Estate

    As a real estate service provider Deloitte must continually evolve and adapt to new client expectations and changes in the overall market. Our multi-disciplinary approach allows us to provide services to our clients needs and to deliver these locally, nationally, and globally. Our team of seasoned professionals can support you with deep knowledge and insight into the real estate capital markets. We offer a broad range of services, including: financial statements and internal control audits, accounting and reporting advisory, international, national, state and local taxation, real estate transformation and location strategy, and many others.

    Learn more
    Get in touch
    Contact
    • John D’Angelo
    • Managing director | US Real Estate consulting leader
    • Deloitte Consulting LLP
    • johndangelo@deloitte.com
    • +1 415 783 7570

    Download Subscribe

    Related

    img Trending

    Passion of the explorer

    Article 1 year ago
    img Trending

    COVID-19 implications for commercial real estate

    Article 2 years ago
    img Trending

    The worker-employer relationship disrupted

    Interactive 10 months ago
    img Trending

    Location, location, location in a mobile future

    Article 2 years ago

    More from the financial services collection

    • Women in the financial services industry Collection
    • The path ahead Article1 year ago
    • 2022 commercial real estate outlook Article6 months ago
    • REflexions: A global look at real estate trends Article2 years ago
    • Infusing data analytics and AI Article2 years ago
    • Confronting the crisis Article2 years ago
    Jim Berry

    Jim Berry

    Deloitte & Touche LLP

    Jim leads the US Real Estate (RE) sector for Deloitte. Prior to assuming the US RE sector leader role, he served as the head of Deloitte's Audit practice for the RE sector. During his more than 30 years of experience, Jim has worked with public and private companies across many segments of the RE&C sector including REITs, and private equity companies. Jim has extensive experience in initial public offerings, private placements, and SEC filings, as well as advising clients in all aspects of mergers, acquisitions, divestitures, and due diligence activities. Jim is a frequent speaker and instructor on industry and other technical subject matters at the national level with Deloitte. Living in Dallas, Jim has been heavily engaged in several real estate and community organizations including The Real Estate Council and United Way of Metropolitan Dallas.

    • jiberry@deloitte.com
    • +1 214 840 7360
    John D’Angelo

    John D’Angelo

    John D’Angelo leads the U.S. real estate industry sector at Deloitte Consulting, where he is focused on operational transformation, working with real estate investment managers, service providers, REITs, and real estate operating companies. For over 25 years, he has been helping companies improve their operations, and most of his career has been spent working with companies in the real estate industry. D’Angelo has built trusted business adviser relationships with senior executives at some of the largest organizations in the global real estate industry and has led large engagement teams that consistently deliver innovation, drive value, and improve client operations. He has extensive experience working with real estate investment managers to design and/or optimize their operating model. D’Angelo and his teams have been working, in particular, at the intersection of enabling technology, data, analytics, and process optimization. Prior to joining Deloitte, D’Angelo held management positions at RealFoundations, Ernst & Young and Kenneth Leventhal & Company. D’Angelo started his career in real estate as a research director at Grubb & Ellis.

    • johndangelo@deloitte.com

    Share article highlights

    See something interesting? Simply select text and choose how to share it:

    Email a customized link that shows your highlighted text.
    Copy a customized link that shows your highlighted text.
    Copy your highlighted text.

    Preparing for the future of commercial real estate has been saved

    Preparing for the future of commercial real estate has been removed

    An Article Titled Preparing for the future of commercial real estate already exists in Saved items

     
    Forgot password

    To stay logged in, change your functional cookie settings.

    OR

    Social login not available on Microsoft Edge browser at this time.

    Connect Accounts

    Connect your social accounts

    This is the first time you have logged in with a social network.

    You have previously logged in with a different account. To link your accounts, please re-authenticate.

    Log in with an existing social network:

    To connect with your existing account, please enter your password:

    OR

    Log in with an existing site account:

    To connect with your existing account, please enter your password:

    Forgot password

    Subscribe

    to receive more business insights, analysis, and perspectives from Deloitte Insights
    ✓ Link copied to clipboard
    • Contact us
    • Search Jobs
    • Submit RFP
    Follow Deloitte Insights:
    Global office directory Office locations
    XE-EN Location: XE-English  
    About Deloitte
    • Newsroom
    • Deloitte events
    • Middle East matters blog
    • Press releases
    • Press contacts
    • Corporate Responsibility & Sustainability
    • Report an ethics complaint
    Services
    • Audit & Assurance
    • Consulting
    • Financial Advisory
    • Risk Advisory
    • Tax
    • Deloitte Private
    • Legal
    • Sustainability
    Industries
    • Consumer
    • Energy, Resources & Industrials
    • Financial Services
    • Government & Public Services
    • Life Sciences & Health Care
    • MENA Sovereign Wealth Funds
    • Technology, Media & Telecommunications
    Careers
    • Job Search
    • Students
    • Experienced Hires
    • Executives
    • Life at Deloitte
    • Alumni
    • Diversity and Inclusion
    • About Deloitte
    • About Deloitte in the Middle East
    • Privacy
    • Terms of use
    • Cookies
    • Avature Privacy

    © 2022. See Terms of Use for more information.

    Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. Please see About Deloitte to learn more about our global network of member firms.