Dr. Gerald C. (Jerry) Kane is a professor of information systems and faculty director of the Edmund H. Shea, Jr. Center for Entrepreneurship at Boston College’s Carroll School of Management. He is also the guest editor for digital leadership at MIT Sloan Management Review and a senior editor at MIS Quarterly. He teaches about how companies can respond to digital disruption to undergraduate, graduate, and executive education students worldwide.
Dr. Doug Palmer leads Deloitte Digital’s Social Business practice, advising clients in areas related to social business, digital strategy, enterprise collaboration, gamification, and the adoption of emerging technologies. He helps clients develop digital and social strategies, deploy, obtain value from the leading customer engagement platforms, and leverage new digital technologies for business transformation, acceleration, and advantage.
Anh is a researcher, author, and former management consultant who has dedicated her career to exploring the interplay between technology and humanity. She is co-author of numerous articles and reports, as well as three books: The Technology Fallacy, a data-driven look at the centrality of culture to digital transformation; Work Better Together (June 2021); and The Transformation Myth (Sept 2021). Her work has been cited in leading publications such as the Wall Street Journal, MIT Sloan Management Review, Forbes, Fortune, and CIO Magazine. As the research director for Deloitte’s Global CEO Program, Anh directs research teams that help executives and other leaders navigate a changing world. Prior to her research roles, Anh spent over 10 years leading business and technology teams in implementing CRM and order management solutions for clients. Specialties include: Future of Work, Digital Business and Transformation, Digital Culture, Digital Talent and Leadership, Social Business, Thought Leadership Strategy, CRM, Order Management.
Natasha, Deloitte Services LP, is a senior manager in Deloitte’s Research & Eminence organization where she studies how companies across industries and geographies are progressing in their digital journey. For the past five years, she has helped lead research and analysis for Deloitte’s annual digital trends study conducted in collaboration with MIT Sloan Management Review. Prior to working at Deloitte, Natasha worked in management consulting.