Digital Transformation

Generative artificial intelligence (GenAI) brings together the endless possibilities of data with the vastness of human thought. A recent survey found four in five companies expect GenAI to transform their business within three years.

The traditional steel and glass structure of financial services is being reimagined, says Deloitte’s professional problem solver and transformation architect, Orlagh Tuite, who applies the simplicity and functionality of Scandinavian design-thinking to how she delivers digital transformation

Deloitte analysis shows 81% of respondents use productivity as the prime measure of digital transformation ROI. Are organisations factoring the right KPIs to measure digital transformation success? Our data shows respondents with a more holistic mindset are 20% more likely to attribute medium-to-high enterprise value to their digital transformations. 

Industry serves as a powerful force that shapes an organisation’s digital transformation model. Digital transformation success hinges on industry leaders investing in technology transformation based on their sector priorities - but also looking beyond them to what others are doing to uncover competitive advantages. So, how should your digital transformation ambitions be tempered with your industry context? This research analysed responses from 1600 global business and technology leaders to benchmark spend and trends related to digital transformation in business and government.

Global leaders are actively considering what types of digital transformations strategies to employ, in which technologies to invest and for what return. Digital transformation is often quite specific to strategy, sector context and shareholder expectations and can make it a challenging task. That said, views at a macro scale can help demystify - by region, by tech, by type of digital transformation. 

We explore the impact of digital transformation, generative AI, sustainability, data and changing customer expectations on the industry landscape.

Generative AI can provide businesses with new opportunities to improve their products and services, automate repetitive tasks, and create new and innovative customer experiences.

The State of Generative AI in the Enterprise captures the sentiments of 2,835 business and technology leaders involved in piloting or implementing generative AI in their organizations.

A selection of high-impact use cases for Generative AI across six major industries.

Preparing your organization for the boundless potential of AI in the workplace and its impact on jobs

Deloitte’s 15th annual Tech Trends report helps business and technology leaders separate signal from noise and embrace technology’s evolution as a tool to revolutionise business.