How Converge by Deloitte’s BankingSuite helped Western Union create its first digital banking platform.

We regularly see banks facing a no-win choice: “renting” customer experience solutions from providers that limit customization or scaling large teams to build from the ground up. We think it’s time to re-write the model and give banks the best of both worlds. We launched Experience by BankingSuite to do just that.

Read Forbes’ coverage of Deloitte’s partnership with AWS, which seeks to take on a persistent challenge in banking — moving to digital-first systems that extend from customer interface to back office cores.

Gys Hyman, Global Financial Services leader for Converge by Deloitte, and Ken Meyer, Chief Information & Experience Officer at Truist explore how banks can launch new products and services faster whilst modernising their legacy infrastructure at the same time.

Banking is at an inflection point and banks must evolve in order to thrive. But with a myriad of solutions and fintech providers available, what is the right choice?

Banks strategic choices will be tested as they contend with multiple fundamental challenges to their business models. They must demonstrate conviction and agility to thrive.

Take a deep dive in our new report, “Winning in the era of digital banking”, and learn what strategic imperatives banking organizations can adopt today to connect with customers and build impactful, successful offerings.

Deloitte has agreed a multi-year co-investment and engineering collaboration with Amazon Web Services Inc (AWS) to help financial institutions meet the growing demands of consumers and small businesses, and expedite the launch of digital-first banking services.

Consumers have come to expect digital-first experiences at every interaction. The card payments journey shouldn’t be the exception. Discover how five modern card issuing functionalities can help issuers reimagine the digital payments process to enhance customer experiences and loyalty, empower better money management, and deliver compounding value.

The digital transformation of financial services organizations is extending into ecosystems, introducing new players and shifting traditional roles. The Institute of International Finance (IIF) and Deloitte have been working together, speaking with public and private institutions to better understand how these new ecosystems are impacting the industry.

A bank worked with Deloitte on its new cloud-based Digital Lending System to define the characteristics the technology itself would need to meet its mission.

Deloitte’s Nick Cowell, Digital Banking Leader, joins Tearsheet Podcast in the first of a four-part series with Deloitte’s financial services leadership exploring the trends shaping our industry, the challenges banks face and the characteristics of the eventual winners in the digital banking market.

Jonathan Valenti from Deloitte Consulting joins Tearsheet to delve into evolving customer expectations and the role of technology in financial services. Discover insights on personalization, equity, inclusion, faster onboarding, and partnerships, all in response to recent market events.

Deloitte's approach to UI/UX in financial services prioritizes desirability, feasibility, and viability, emphasizing customer desire to build trust in banking experiences. Deloitte's Olivia Mikkelsen, lead experience designer, and Ryan Geyer, the Chief Product Officer for Deloitte's Converge BankingSuite, join Tearsheet to discuss.

In this episode of the Tearsheet Podcast, Deloitte's Tim O'Connor explores the evolution of banking technology, from monolithic systems to today's modular ecosystem. Tim and Tearsheet editor Zack Miller discuss how modern banking is embracing an ecosystem-based approach to create customer-centric solutions and product propositions.