Deloitte Millennial and Gen Z Survey 2021

A call for accountability and action

The pandemic sapped younger generations’ optimism but not their drive to compel real change in society and business. The Deloitte Global 2021 Millennial and Gen Z Survey explains what’s changed—and what hasn’t.

Marking the report’s 10th anniversary, the 2021 Millennial and Gen Z Survey reveals two generations demanding social change and accountability.

After a year of intense uncertainty due to the COVID-19 pandemic, political instability, racial discord, and severe climate events, millennials and Gen Zs around the world are determined to hold themselves and others accountable on society’s most pressing issues.

The events of the past year have shifted their top personal concerns. Healthcare, disease prevention and unemployment climbed up the list. But climate change and protecting the environment remains a top issue, coming in at No. 1 for Gen Zs and third for millennials. The survey also reveals that millennials and Gen Zs have serious misgivings about discrimination and inequality.

Millennials and Gen Zs believe in their individual power to drive change

Respondents are channeling their energies toward meaningful action—increasing political involvement, aligning spending and career choices with their values, and driving change on societal issues that matter most to them. In turn, they expect institutions like businesses and governments to do more to help bring about their vision of a better future. 

Millennials and Gen Zs have long pushed for social change, but many survey respondents now feel the world is at a pivotal moment.

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