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Governments are moving from hierarchies to networks to enable intragovernment collaboration, and nurturing collaborative public-private ecosystems to achieve shared outcomes. Explore the nine transformational trends that illustrate governments “bringing down walls” to deliver solutions.
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Cross-cutting trends

Governments are eliminating silos in areas such as data, funding, and workforce to pool resources and capabilities.
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Fluid government workforce models

To tackle changing citizen preferences, employee needs, and talent shortages, governments are exploring new workforce models and are prioritising flexibility.

To tackle changing citizen preferences, employee needs, and talent shortages, governments are exploring new workforce models and are prioritising flexibility. The Deloitte Human Capital Trends 2023 report revealed that over 50% of European public sector organisations are making it a priority to match workers better to their work based on skills, and 23% believe that a thriving workplace not only increases, but also maintains worker engagement.


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Bridging the data-sharing chasm

Although public sector data-sharing has increased, there’s more to do to balance its upside with challenges.

By paying special attention to data governance and the broader purpose of data usage, government agencies can break down barriers to improve data-sharing across government, companies, academia, and individuals to create innovation, enhance public services, and improve people's lives. Initiatives such as SmartMove, Vlaamse datastrategie, the ethical and trustworthy use of AI by VDAB, and the New Interoperable Europe Act introduced by the European Commission illustrate this trend.


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Tackling funding silos

Fostering greater collaboration and shared problem-solving to create greater public value.

Governments have long recognised the need to break down funding barriers to achieve better outcomes. Fostering greater collaboration and shared problem-solving can help resolve roadblocks to creating greater public value. A European example of this trend is the Next Generation EU (NGEU) plan, which represents one of the most recent, largest-scale initiatives to date in Europe.


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Tailored public services

Digital technology is enabling greater personalization by government. These tailored services can be more effective and equitable.

Digital technology is enabling greater personalisation. Tailored services can be more effective and equitable, toward a “government for one”. In Europe, an example of this trend is the Single Digital Gateway Regulation (SDGR) that aims to reduce the administrative burden on citizens and businesses, eliminate discrimination, and boost free movement within Europe.


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Back-office innovations improving mission performance

Government back-office functions and processes are moving beyond automations and internal efficiency.

Government back-office functions and processes are moving beyond automation and internal efficiency. Government agencies in all sectors are using data to innovate back-office functions to better allocate resources, identify risks, and improve service delivery.


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Domain-focused trends

Governments are nurturing collaborative public-private ecosystems to take advantage of shared knowledge and unique strengths to drive solutions in key government domains.
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Regulation that enables innovation

To catalyse innovation, government regulatory agencies encourage investment, streamline regulation, and set standards to promote industry best practices.

To catalyse innovation, government regulatory agencies encourage investment, streamline regulation, and set standards to promote industry best practices.


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Teaming up to deliver whole health

Governments are exploring an approach that centers on wellness and prevention, not just treatment of disease.


Governments are actively working toward restructuring complex, multi-layered healthcare systems to deliver integrated patient-centred health and social care services.


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End-to-end justice

Creating a more just society calls for collaboration and resource-sharing across the justice system and beyond with businesses, nonprofits, and communities.

Creating a more just society calls for collaboration and resource-sharing across the justice system. This goes beyond courts, law enforcement, and corrections and includes the private sector, non-profits, and communities. In Europe, an ecosystem approach and vision, or collaboration model, is of utmost importance.


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Security by network

Aligning business and government interests for national security.

The influence of the private sector, non-profits, and individuals on global issues such as national security, diplomacy, technology innovation and climate change is growing. Governments are finding ways to build greater cooperation with these entities—developing mechanisms to align on key incentives and achieve shared goals.


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Key contacts

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Jan Van Looveren

Government & Public Services Industry Leader

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Contact us