Belgium Edition
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Eyes to the sky: Three enduring eternities

Through the glass: Immersive internet for the enterprise
The metaverse and other immersive virtual experiences are quickly becoming valuable enterprise tools for new business models, training, and collaboration.
Since the first computer was built, businesses and consumers have enjoyed a progression toward simpler and more intimate interactions with technology. Professors wielding punch cards gradually gave way to business people brandishing PCs and, more recently, mobile and wearable devices. In a sense, the connection to the digital world has been mediated through a series of ever-shrinking rectangular screens. Networking and computational advancements have led users to constantly switch back and forth between their devices and physical reality. Now, as technologists recognize that screens can’t keep shrinking forever, the paradigm is shifting again, toward interfaces that take us through the glass and into immersive virtual experiences, including the digital world known as the metaverse.
Read the full trend to learn more

Philippe Delhez
Customer & Marketing, Customer Strategy & Design Leader
Philippe Delhez has over 13 years of digital experience in different areas such as interactive user experience, product innovation, content - software solutions with many industry leaders and government authorities.

Frédéric Verheyen
Digital Customer Lead, Deloitte Digital Leader
Frédéric leads the Deloitte Digital Practice in Belgium. Deloitte Digital supports clients from digital strategy and experience missions, to deployment of digital customer, commerce and content platforms leveraging technologies such as Salesforce, Hybris and Adobe.
With 21 years of experience, Frédéric has a successful track record in assisting clients with digital transformations across different industries. His areas of expertise include business, digital and CRM transformations, with technologies such as Salesforce.com, SAP or Oracle.

Opening up to AI: Learning to trust our AI colleagues
While the value of AI is now indisputable, the question of how to best use it often boils down to how much workers and end users trust AI tools.
Computers were once seen as more or less infallible machines that simply processed discrete inputs into discrete outputs, whose calculations were never wrong. If a problem ever arose in a calculation or business process, it was definitionally caused by human error, not the computer.
But as machines encroach on ever-more humanlike tasks that go beyond basic number crunching and enter the realm of discernment and decision-making via artificial intelligence (AI), the business world is developing a new understanding of what it means to trust machines.
Read the full trend to learn more

Els Renders
Partner, Strategy, Analytics and M&A
Partner- Artificial Intelligence and data offering of Deloitte Consulting Belgium. Special passion and extensive experience in the public sector in various domains (foreign direct investment, regional marketing, city management, policing, education and public employment services, performance management, big data analytics, cognitive solutions, ...).
Leading project teams in various different roles and assignments: create vision and roadmap, translate functional and non-functional requirements to solutions, build, implement and manage technical solutions and support the client in the appropriate change management.
Focusing a lot on supporting clients to build their strategy in becoming more insight driven organisations.

Veerle Peeters
Director, Cyber Risk Advisory
Veerle leads the Cyber Governance capability within Deloitte Belgium. Together with her team, she drives all business around Cyber Strategy, Target Operating Model, Workforce Development and Enterprise Security Architecture.
Her specific expertise lies in the human side of information security, assisting clients in managing sustainable performance through learning, security awareness and cultural transformation projects. She helps organisations understand the maturity level of their security culture and to turn their desired security mind-set from aspirations into the way people actually behave in relation to security risks.

Above the clouds: Taming multicloud chaos
To simplify multicloud management, many enterprises are turning to a layer of abstraction and automation that offers a single pane of control for multicloud enviroments.
The early days of cloud computing felt boundless. Freed from the limitations of on-premises servers, developers could build exciting new products and services tethered only by their imagination. Unconstrained by bureaucratic processes governing resource utilization, software engineers enjoyed an infinitely scalable palette that could seemingly manifest exactly what they needed at the push of a button. And as vendors began adding more and more capabilities providing advanced functionality like machine learning to their platforms, the cloud quickly became a one-stop-shop for all needs, everywhere.
Read the full trend to learn more

Patrick Callewaert
EMEA Leader for AWS Alliance, Deloitte NSE Cloud Transformation Lead
As a member of Deloitte Consulting’s executive team for North South Europe (NSE), Patrick leads Cloud Transformation and the Amazon Web Service (AWS) Alliance across the region. He works with our Country Leaders to develop consistent, high-quality delivery capabilities around business and digital transformation where technology is a key enabler. For more than two decades, Patrick has delivered engagements in Europe, predominantly leading customer and digital transformation in Banking, Insurance and Public Sector.
Patrick has also been instrumental in the success of many global engagements and cross-border collaboration. He is dedicated to the development of Deloitte’s innovation driven by technology, including fostering the development of our future leaders who deliver industry-leading capabilities to our clients.

Thomas Kessler
Partner, Cloud Engineering
Thomas is a partner at Deloitte Belgium, focusing on Cloud Engineering. He has a strong experience in Technology Strategy and Cloud as he has been advising companies across various industries in their journey to the Cloud, ranging from initial business case, to operating model and architecture, to the actual migration. Prior to joining Deloitte, Thomas was leading the Cloud architects unit for Microsoft BeLux, where he has been driving leading edge Cloud migrations with large enterprises in the local market.

Bram De Schouwer
Core Business Operations, Cloud Engineering Leader
Bram is a Director in Deloitte's Core Business Operations practice and is leading the Belgian Cloud Engineering offering.
At Deloitte, Bram focusses on IT Strategy, IT Governance and Enterprise and Solution Architecture related assignments in the Cloud domain. On a daily basis, Bram is helping clients with the preparation and execution of their Cloud Transformation journeys.
Prior to joining Deloitte, Bram worked in different IT advisory roles and has been involved in several ventures. Bram holds a master degree in Computer Science Engineering (KU Leuven) with a focus on Distributed Software Systems and holds an MBA from Vlerick Business School.
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Feet firmly on the ground: Three foundational forces

Connect and extend: Mainframe modernization hits its stride
Enterprises are increasingly bringing mainframes into the modern era by connecting and extending them to emerging technologies to drive digital transformation.
The trusty old mainframe may seem synonymous with a bygone era of computing. Left behind by cloud computing and walled off from next-gen functionalities such as artificial intelligence and business process as a service,1 it once seemed destined for the dustbin of IT history.
Read the full trend to learn more

Yves Rombauts
Business Operations Practice Leade
Yves is a Business Operations Practice Leader in Belgium.
Yves has a deep knowledge of technology strategy, Enterprise Architectures and IT transformation, integrations and separations. He has worked across various industries, with a particular focus on utility sector (gas and electricity distribution and transport companies) and the Insurance sector.
Prior to joining Deloitte, Yves was partner at inno.com, worked as an IT advisor at the Boston Consulting Group, and advised multiple companies as SAP consultant. Yves earned a commercial engineering degree specialized in information system development, and obtained his MBA with High Honors from The University of Chicago.

Johan Van Grieken
Partner, Risk Advisory
I am Partner in Deloitte Risk Advisory, leading our Technology & Digital Risk team in Belgium. I focus on helping clients (1) to Successfully perform their digital transformation, (2) to Optimise the value from IT, (3) to Provide trust & assurance to clients’ stakeholders.
Key technology & digital trends include digital transformation risk, SAP S/4HANA risk, and cloud risk.
I'm happy to connect on any of these topics.

Flexibility, the best ability: Reimagining the tech workforce
Instead of competing for a limited supply of tech talent, organizations can focus on skill-building, tap creative sources of talent, and provide a compelling talent experience.
The history of technology conjures images of lab coat–wearing PhDs wrangling information out of room-size mainframes. Previously synonymous with advanced scientific knowledge, the use of technology is now ubiquitous and becoming more democratized, and recently, more decentralized. Technologists have exchanged lab coats for crewnecks and black jeans; yet, when it comes to technology talent, organizations are still on the lookout for advanced scientific knowledge, in the form of advanced degrees and years of engineering experience.
Read the full trend to learn more

Liesbeth Van Malderghem
Human Capital, HR Transformation Leader
Liesbeth leads the HR Transformation team for Belgium. She guided important HR Transformation and Talent Management projects; from strategy to service delivery model, processes and HR technology. She also lead several large scale global strategic change assignments in the context of Business Transformation and Mergers and Acquisitions.

Frederiek Van Tornout
Human Capital, Workforce Transformation Leader
Frederiek joined in 2014 after his company Vision was acquired by Deloitte. He leads the Workforce Transformation offering and the EMEA Centre of Excellence for Digital Enabled Learning. Frederiek has more than 15 years of experience in business transformation projects with a focus on innovative transformation and reskilling of the workforce. His competencies include developing workforce transformation strategies, communication and learning design, and implementing learning technologies within the transformation domain.

In us we trust: Decentralized architectures and ecosystems
In an enviroment of decreasing confidence in civic and business institutions, decentralized, "trustless" systems based on blockchain could help rebuild trust.
We noted last year in Blockchain: Ready for business that exciting and creative enterprise use cases built on blockchain-powered systems are driving real productivity and value at scale. As organizations begin to understand blockchain’s utility and promise, they’re realizing that stakeholder trust-building could be one of its primary benefits. In fact, blockchain-enabled “trustless” systems—so-called because trust is not placed in a single person or organization but in the community of users—could be an antidote to diminishing faith in government, media, money, businesses, and other civic and private institutions.
From cybercrimes to data misuse, digital trust issues undermine confidence in traditional institutions and the technology that powers them. With digital ledger technologies and decentralized business models that achieve consensus through code, cryptography, and technology protocols, decentralized architectures disintermediate trust and distribute it across network participants.

Hans Verheggen
Business Operations – Operations Transformation
Hans provides consulting services in technology strategy and architecture to international public sector organizations. He has more than 20 years of experience in business transformation and enterprise architecture with international public sector organizations. Hans focuses on client relationship management of EU accounts and monitors public policy and technology trends.
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Upcoming Deloitte Eminence & events
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Cloud learning webinar series
13 Sept – 18 Apr. Tuesday, 08:15 a.m. CEST Event language: English
Cloud provides the chance to reimagine everything, no matter how bold and unique the goals for any company. Those who are not moving, risk falling behind. Register for our Cloud learning webinar series! Monthly webinars dedicated to Cloud to ensure that you stay ahead.
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