AI leaders in financial services

Common traits of frontrunners in the artificial intelligence race

​Financial services are entering the artificial intelligence arena and are at varying stages of incorporating it into their long-term organizational strategies.

The financial services industry has entered the artificial intelligence (AI) phase of the digital marathon. The frontrunners are breaking away from the rest of the pack to deliver better financial results through AI initiatives. We surveyed 200 plus financial institutions to understand what frontrunners are doing differently.

Survey highlights include:

  • Embedding AI into strategic plans
  • Apply AI to revenue and customer engagement
  • Utilizing multiple options for acquiring AI
  • Challenges related to skills shortage and AI risks

The analysis provides an early-bird view into how frontrunners are integrating AI with the organization’s strategy, as well as which approaches are being adopted for implementing AI initiatives throughout their organization.

AI leaders in financial services
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