Karine Szegedi speaks with Niels Schäfer, Co-founder of LOEV Jewelry, a cutting-edge sustainable diamond jewellery brand, and Eleonor Picciotto, Founder of The Eye of Jewelry and a dedicated champion of lab-grown diamonds. Discover the secrets behind revolutionising the diamond industry with lab-grown gems that are both ethically sourced and stunningly beautiful.

Watch the video: https://youtu.be/ISsEvWisORg

Guests:

• Niels Schäfer, Co-founder & CEO, LOEV Jewelry
• Eleonor Picciotto, Founder, The Eye of Jewelry

Host: Karine Szegedi, Deloitte 

Resources:

• LOEV Jewelry website & Instagram
• The Eye of Jewelry website
• The Swiss Center for Luxury Research website, LinkedIn & Instagram

Karine Szegedi speaks with Divia Thani, Global Editorial Director at Condé Nast Traveller, a global voice in all things travel, offering both inspiration and vital intel. Discover the secrets behind curating a magazine that not only graces coffee tables but also inspires wanderlust and adventure.

Guest: Divia Thani, Condé Nast Traveller
Host: Karine Szegedi, Deloitte

Resources: 

• Condé Nast Traveller 
• Luxury on Air
• Swiss Center for Luxury Research

Felicitas Morhart interviews Simon Flückiger, CEO at Teo Jakob, an interior design and luxury furniture firm. Simon highlighted the art of luxury living, Teo Jakob's unique design philosophy, trends and innovations in luxury furniture as well as tips for designing sophisticated interiors. Watch the video on YouTube!

Guest: Simon Flückiger LinkedIn

Host: Felicitas Morhart LinkedIn

Resources:

• Teo Jakob website
• Luxury on Air: Deloitte website
• Swiss Center for Luxury Research website

Felicitas Morhart speaks with Antoine Pin, former Managing Director of Bulgari and current CEO of Tag Heuer and Dr Stephanie Cacioppo, neuroscientist at University of Oregon about love and luxury brands. They explore the emotional bonds we form with luxury brands and how they tap into our deeper desires and aspirations.

Guests: Antoine Pin, former MD of Bulgari, current CEO of Tag Heuer and Dr Stephanie Cacioppo, Neuroscientist, University of Oregon

Host: Felicitas Morhart

Resources: Deloitte Luxury on Air website, Swiss Center for Luxury Research

Shownotes:

• Lovemarks: by Kevin Roberts
• Wired for Love: A Neuroscientist's Journey Through Romance, Loss, and the Essence of Human Connection by Dr. Stephanie Cacioppo
• Bulgari's website
• JCR article on the impostor syndrome
  

In this episode, Karine Szegedi interviews Jasmin Aziz, the Country Manager of Switzerland for The Estée Lauder Companies. Jasmin delves into the brand's history, its range of beauty products and sustainability efforts, and consumer’s trend in the prestige beauty industry

*The Estée Lauder Companies Inc. is a publicly traded company with a focus on strategic and sustainable long-term growth. Over the course of its 75-year history, three generations of Lauder family members have served the company, with William P. Lauder currently serving as the Executive Chairman.

Guest: Jasmin Aziz, Estée Lauder Companies
Host: Karine Szegedi, Deloitte Switzerland

Resources: Deloitte Luxury on Air website, Swiss Center for Luxury Research

Karine Szegedi speaks with Alessandro Farris, Head of Group Brand and Trade Protection, EssilorLuxottica about the risks and realities of combatting counterfeit products to maintain their brand’s quality and luxury reputation. Key topics such as the grey market, mystery shoppers, track and trace technology are all covered in this episode.

Guest: Alessandro Farris, EssilorLuxottica
Host: Karine Szegedi, Deloitte Switzerland

Karine Szegedi speaks with Ian McLernon, CEO for EMEA, APAC & Global Travel Retail Lead of Rémy Cointreau to showcase the careful craftsmanship and artistry that define their exceptional spirits. From the subtle intricacies of distillation to the storied heritage of their products, we uncover the essence of exceptional spirits with every sip.

Guest: Ian McLernon
Host: Karine Szegedi

Resources: Rémy Cointreau, Deloitte Luxury on Air website, Swiss Center for Luxury Research

Karine speaks with Maximilian Busser, founder and CEO of MB&F. They unpack his journey from established watch brands to the creatin of MB&F as he shares insights on innovation, creativity, and the challenges of building a lasting legacy. Max also reflects on the pride he finds in his work creating high-end artisanal watches, the potential closure of his brand and the resulting changes in perspective that drives him to push the boundaries.

Guest: Maximilian Busser, Owner and Creative Director, MB&F

Host: Karine Szegedi, Consumer Industry and Fashion & Luxury Lead, Deloitte Switzerland

Resources: Deloitte's Luxury on Air website, Swiss Centre for Luxury Research website

What do ultra high net worth individuals expect from the hospitality industry?

Karine speaks with Jaclyn Sienna India, Founder and CEO of Sienna Charles to discuss the art of  luxury travel and the concierge services for elite clients. They emphasise the importance of passion and soul in service, as well as the importance of creating memorable experiences for clients.

Guest: Jaclyn Sienna India, Founder and CEO of Sienna Charles

Host: Karine Szegedi, Consumer Industry and Fashion & Luxury Lead, Deloitte Switzerland

Resources: Deloitte's Luxury on Air website, Swiss Centre for Luxury Research website

What do curators, web3 experts, creators, and coders have in common?

Karine discusses the topic of reimagining art collecting with Tom McLeod, Founder & CEO of Arkive. They discuss how Arkive aims to revolutionise the way art and collectibles are displayed and experienced all over the world. With a focus on community, technology, and global accessibility, Arkive is redefining the art collecting experience for a new generation of art enthusiasts.

Guest: Tom McLeod of Arkive

Host: Karine Szegedi of Deloitte Switzerland

Resources: Deloitte's Luxury on Air website, Swiss Centre for Luxury Research website

In our first ever videocast (watch here), Felicitas discusses the topic of private aviation with Steve Varsano, Founder at The Jet Business  and Edwin Brenninkmeyer, Founder / CEO, at Oriens Aviation. They explore the evolution of private aviationthe art of jet ownership, business success, the future of electric vertical takeoff and landing (eVTOL) aircraft and the industry's commitment to sustainability, enhancing business mobility and redefining luxury.

Guests

• Steve Varsano
• Edwin Brenninkmeyer
• Felicitas Morhart

Resources

• Deloitte's Luxury on Air website
• Swiss Center for Luxury Resesarch website

Felicitas discusses the topic of responsible gold with Pauline Evequoz, Head of Corporate Sustainability at Chopard and Frederic-Karim Dawance, Swiss Positive Gold Fund Manager at de Pury Pictet Turrettini & Cie. They dive into existing frameworks and traceability measures in gold mining to ensure brand supply chains are sourcing in sustainable, responsible and ethical ways. They also address the challenges faced by the industry and the steps being taken to address them.

Guests

• Pauline Evequoz
• Frederic Dawance
• Felicitas Morhart 

Resources

• Swiss Better Gold
• Sustainability at Chopard
• de Pury Pictet Turrettini & Cie, Global website
• de Pury Pictet Turrettini & Cie, Swiss or European investors website 
• Deloitte's Luxury on Air website
• Swiss Center for Luxury Resesarch website

Neuroscience in luxury retail?

Valentin von Arnim, General Manager of Iris von Arnim a Germany-based luxury knitwear brand and Caroline Grauel, of Deloitte Neuroscience Institute join Karine Szegedi to discuss how to leverage neuroscience by measuring unconscious motivations and decision-making processes of customers engaging with luxury retail brands.

Guests

• Iris von Arnim
• Caroline Graeul

Host

• Karine Szegedi

Resources

• Deloitte Neuroscience Institute website
• Deloitte's Luxury on Air website

Can competitors become collaborators?

Karine Szegedi speaks to Iris Van Der Veken, Executive Director of the Watch and Jewellery Initiative 2030, an initiative set up by Cartier and Kering guided by the 10 principles of the United Nations Global Compact and 17 Sustainable Development Goals (SDGs) with the mission of accelerating positive impact on climate resilience, preservation of resources, and fostering inclusiveness in the luxury industry. They discuss ecosystems of collaboration, fair labour practices, the role of CEOs and regulatory frameworks that brands and companies can leverage to achieve targets and gain insights on their supply chain, procurement practices and governance.

Guest: Iris Van Der Veken

• Watch and Jewellery Initiative 2030
  
  

Host: Karine Szegedi

Why are fashion designers using fruit skins, coffee capsules or rubber tires as textile of choice?

Karine Szegedi speaks Katie Brill, director of Partnerships and Communications at Junk Kouture, a fashion education platform for youth creative expression through a recycled fashion competition. They discuss fashion trends, sustainability, waste, circularity, couture’s next generation and the power of creativity to turn any material into a runway, red-carpet or ready-to-wear look.

Learn more about Deloitte and Junk Kouture's collaboration: https://www.deloitte.com/global/en/issues/climate/deloitte-and-junk-kouture-collaboration.html

Guest: Katie Brill | Junk Kouture

Host: Karine Szegedi

Sailing the seas on a superyacht in a USD 4.3 million hotel suite?

Felicitas Morhart speaks to Samuel Chamberlain, Vice President of Business Development at Marc-Henry Cruise Holdings LTD and Joint Owner/Operator of Four Seasons Yachts. They discuss luxury hospitality’s new trend of brand experience extensions, specifically the new Four Seasons Yacht concept and the development of these hybrid superyachts, as well as high net-worth client behaviours and expectations of luxury hospitality and travel.

Samuel Chamberlain: https://www.linkedin.com/in/smchamb/

Felicitas Morhart: https://ch.linkedin.com/in/felicitasmorhart

Marc-Henry Cruise Holdings LTD: https://www.linkedin.com/company/fourseasonsyachts/

Swiss Center for Luxury Research: https://www.linkedin.com/company/the-swiss-center-for-luxury-research/

Did you know that the Principality of Monaco has a functioning virtual economy and a metaverse?

Felicitas speaks with Manila Di Giovanni, Founder and CEO of DWorld VR about experiencing real life in the metaverse. They discuss how and why DWorld built the first ever virtual twin of Monaco and the world's first virtual economy which includes retail, tourism, real estate, yachting, events and hospitality.

Monaco's metaverse: https://youtu.be/zoL2N-7B-Dk¨

Manila di Giovanni: https://www.linkedin.com/in/manila-di-giovanni-30396011a/

Felicitas Morhart: https://ch.linkedin.com/in/felicitasmorhart

Swiss Center for Luxury Research: https://www.linkedin.com/company/the-swiss-center-for-luxury-research/

Have you ever seen a USD 60 million diamond?

Karine speaks to Max Fawcett, Head of Jewellery at Christie’s in Geneva, the world’s most renowned global auction house. In this episode, they discuss live and online auctions, customer demographics and market trends as well as Christie’s portfolio of global services from art appraisals and art financing to international real estate and bespoke private sales.

Max Fawcett: https://www.linkedin.com/in/max-fawcett-b6a8b0107/

Karine Szegedi: https://www.linkedin.com/in/kszegedi/

Swiss Center for Luxury Research: 
https://www.linkedin.com/company/the-swiss-center-for-luxury-research/

What are the most popular luxury travel destinations?

Karine speaks with Shannon Knapp, CEO of The Leading Hotels of the World to discuss luxury travel and hotel trends, the power of hyperpersonalisation and digitisation and its effect on hospitality services, expectations for diverse client-experiences, as well as new areas for luxury hotel expansion based on consumer demand.

Shannon Knapp: https://www.linkedin.com/in/shannon-knapp-5054a17/

Karine Szegedi: https://www.linkedin.com/in/kszegedi/

Swiss Center for Luxury Research: https://www.linkedin.com/company/the-swiss-center-for-luxury-research/

What is generative AI's role in luxury?

Karine speaks with Varvn Aryacetas, AI Strategy Leader, Deloitte UK and Fabien Lopez, Innovation Director, Deloitte Switzerland to discuss luxury’s response to Generative AI (GenAI). They discuss the disruption of emerging technologies, how it affects both customers and the brand, and highlight specific examples of how GenAI has already been adopted by global brands in the luxury industry.

LinkedIn Varvn Aryacetas: https://www.linkedin.com/in/vxa/

Fabien Lopez: https://www.linkedin.com/in/fabien-lopez/

Karine Szegedi: https://www.linkedin.com/in/kszegedi/

Swiss Center for Luxury Research: https://www.linkedin.com/company/the-swiss-center-for-luxury-research/

Have we forgotten what luxury department stores truly offers clients?

Karine speaks with Paolo Pitton, Co-CEO Bongénie Grieder, part of the Brunschwig Group to discuss if boutique style departments stores are a thing of the past or if they have a bright future ahead. They discuss online versus online retail experiences, tradition versus innovation, family owned businesses, the importance of human connection, values, passion and purpose.

LinkedIn Paolo Pitton: https://www.linkedin.com/in/paolopitton

An online marketplace for luxury watches?

Karine speaks with Tim Stracke, co-CEO & Founder of luxury watch marketplace Chrono24 to gain a digital perspective of the luxury watch industry. They discuss the consumer behaviours in an online marketplace, authenticity of buyers and sellers, opportunities for pre-owned watches and global market trends.

Tim Stracke: https://www.linkedin.com/in/timstracke/

Karine Szegedi: https://www.linkedin.com/in/kszegedi/

Deloitte Swiss Watch Industry Study 2022: https://www2.deloitte.com/ch/en/pages/consumer-business/articles/swiss-watch-industry.html

Luxury goods with digital passports?

Karine speaks with Daniela Ott, General-Secretary of Aura Blockchain Consortium about how luxury brands worldwide are using blockchain solutions to provide supply chain transparency and traceability through RFID tags, NFTs and QR codes, and in turn increasing consumer trust in the luxury market.

Daniela Ott: https://www.linkedin.com/in/daniela-ott-/

Karine Szegedi: https://www.linkedin.com/in/kszegedi/

Embracing Digital Product Passport as a regulatory requirement

Are luxury brands ready for this immersive digital space?

Felicitas speaks to Dr. Fabio Duma, Head of Luxury & Creative Industries at Zurich University of Applied Sciences ZHAW about the business potential of NFTs, whether luxury brands are prepared for the metaverse and how this new reality will disrupt traditional brands.

Fabio Duma: https://www.linkedin.com/in/fabioduma/

Felicitas Morhart: www.linkedin.com/in/felicitasmorhart/

A pioneering spirit

Nicolas Girotto, CEO of Bally, talks to Karine about transforming a brand steeped in tradition, both creatively and digitally, how Bally is redesigning retail strategy, responding to changing customer expectations and why ‘Made in Switzerland’ will always be part of Bally’s DNA.

Nicolas Girotto: https://ch.linkedin.com/in/nicolas-girotto-9a256

Karine Szegedi: https://www.linkedin.com/in/kszegedi/

Disrupting distribution and design

Ben Clymer, Founder and Executive Chairman of HODINKEE and Thomas Baillod, Founder of BA111OD Watch Concept join Karine Szegedi to discuss how they are shaking up this traditional industry when it comes to retail models and product innovation, and the importance of cultivating a community.

Ben Clymer: https://www.linkedin.com/in/benjaminclymer/

Thomas Baillod: https://www.linkedin.com/in/thomasbaillod/

Karine Szegedi: https://www.linkedin.com/in/kszegedi/

From city hotels to eco-lodges the world is waiting to be discovered

In this episode, Karine is joined by Amanda Elder, Chief Commercial Officer of Kempinski Hotels and Paul Gardiner, CEO of Mantis Collection to discuss how luxury hospitality brands are adapting given the challenges posed by the pandemic, changing consumer demands and a greater focus on sustainability.

Amanda Elder: https://www.linkedin.com/in/amanda-elder-0925a15a/

Paul Gardiner: https://www.linkedin.com/in/paul-gardiner-3247b011/

Karine Szegedi: https://www.linkedin.com/in/kszegedi/

How the relevance of popular icons and symbols are elevated by luxury brands

Felicitas speaks to Professor Rob Kozinets about why luxury brands associate themselves with popular culture icons from comic book characters to cult Netflix series. The two discuss why consumers look to these artistic, yet unlikely couplings, as a way to find meaning and purpose for their own values and identity.

Rob Kozinets: https://www.linkedin.com/in/robert-v-kozinets-4827a2/

Felicitas Morhart: www.linkedin.com/in/felicitasmorhart/

Do generational gaps influence attitudes towards luxury?

In this episode, Dr. Michael Grampp heads southeast to India. He speaks to consumers from Baby Boomers to Generation Z to get their views on the meaning of luxury, the importance of a brand’s provenance and how sustainability influences consumer behaviour across generations. Felicitas joins Michael to provide her observation on the emerging trends and intergenerational insight.

Michael Grampp: www.linkedin.com/in/michaelgrampp/

Suresh Ramanathan: www.linkedin.com/in/ramanathansuresh/

Pallavi Das: www.linkedin.com/in/pallavi-das-she-her-3022b111/

Riya Chopra: www.linkedin.com/in/riya-chopra-b956321a0/

Felicitas Morhart: www.linkedin.com/in/felicitasmorhart/

Adapting to a changing landscape

In this episode, Michael Grampp interviews Karine Szegedi and Jules Boudrand, authors of the Deloitte Swiss Watch Industry Study, about some of this year’s key findings. From optimistic industry prospects and the pre-owned market professionalising to the influence of Chinese consumers and Millennials’ & Gen Z’s views about watches, the trio discusses how many players in the industry are adapting their business strategies to new realities.

Michael Grampp: https://www.linkedin.com/in/michaelgrampp/

Karine Szegedi: https://www.linkedin.com/in/kszegedi/

Jules Boudrand: https://www.linkedin.com/in/jules-boudrand-74a7527/

How luxury brands can manage the disruption on the horizon

How technology and technology companies are stimulating luxury brands to have a rethink

In this episode Karine talks to Frank Vivier, Chief Transformation Officer at Richemont, about what luxury brands, and brands in general, can learn from the organisational agility of tech companies, including the use data and technologies. The two also discuss why the purchase of luxury goods is bound by emotion. Frank finally gives examples as to why the digital nation of China is an incubator for future of shopping trends.

Frank Vivier: www.linkedin.com/in/frank-vivier-aa51166/

Karine Szegedi: www.linkedin.com/in/kszegedi/

Georges Kern: www.linkedin.com/in/georges-k-623169156/

Karine Szegedi: www.linkedin.com/in/kszegedi/

Driving brand loyalty and revving up for the next generation

Build it and they will come is no longer a given for luxury brands given changing consumer behaviours and shifts towards more sustainable consumption. In this episode, Sebastian Ackermann, Brand Management and Marketing Strategy at Porsche, talks to Felicitas about the need for contemporary brand management and how Porsche is expanding their customer base through product innovation, a drive towards electrification and flexible ownership models.

Sebastian Ackermann: www.linkedin.com/in/sebastianackermann/

Felicitas Morhart: www.linkedin.com/in/felicitasmorhart/

How contemporary consumer values affect traditional notions of luxury

Felicitas takes us to London in this episode to interview Giana Eckhardt from King’s Business School and Fleura Bardhi from Cass Business School. Founders of the notion of “Liquid luxury” Giana and Fleura discuss what this more transient form of consumption means, the societal, cultural and market drivers of this concept, and the impact it has on traditional luxury products, brand loyalty and the democratisation of luxury.

Giana Eckhardt: www.linkedin.com/in/giana-eckhardt-7bb219/

Fleura Bardhi: www.linkedin.com/in/fleurabardhi/

Felicitas Morhart: www.linkedin.com/in/felicitasmorhart/

Changing notions of materialism in an increasingly dematerialised world

This inaugural episode, hosted by Cristina D'Agostino, editor-in-chief of “Luxury Tribune” welcomes Karine Szegedi and Felicitas Morhart, the visionaries behind and future hosts of Luxury On Air. The trio discuss the inspiration behind the podcast, give a preview of the themes being covered in upcoming episodes and talk about the evolving nature of luxury.

Karine Szegedi: www.linkedin.com/in/kszegedi/

Felicitas Morhart: www.linkedin.com/in/felicitasmorhart/

Cristina D'Agostino: www.linkedin.com/in/cristina-d-agostino-1678307/