Deloitte Cloud webinar series
Enhance your employee experience through a cloud-based, interactive, dynamic, analytic and cost-efficient in-house help desk
25 September 2020 | Webinar
Great employee experience often leads to engaging customer experiences. How can you transform your company’s internal help desks, including HR and IT contact supporting processes, into an experience that sets the stage for a rich and rewarding career for onboarding and current employees?
In this webinar, you will discover more about Deloitte’s cognitive help desk solution. How this solution work seamlessly across IT, legal, facilities, Finance and HR teams & departments by leveraging the Cloud Technology. Digitalizing your company workflows across people and functions to empower self service, which reduces cost, and increase productivity. You will also learn how Deloitte’s cloud based contact center platform can create a more personalized, automated, and immersive employee experience.
Deloitte China, after acquired Masterson Technology Limited, the first AWS cloud advanced consulting partner in Hong Kong, is now equipped with the sophisticated technology and experience. We will guide you through your cloud-transformation journey and be your most reliable and trustworthy technology partner.
Our webinar will consist of the following components:
- Introduction of Deloitte’s Cognitive Contact Centre Experience
- Case Study Highlight
- Practical Demo Session
- Q&A Session
- Mr. Daniel Cheung, Partner, Cloud CoE, Deloitte China
- Mr. Benny Woo, Associate Director, Digital Customer, Deloitte China
25 September 2020 (Friday)
2pm – 3pm