Engaging the 21st-century workforce


Engaging the 21st-century workforce

Companies aren’t ready for the global, multigenerational workforce

Global demographic changes are adding complexity to every human capital challenge. A Deloitte survey spanning 90 countries looked at the talent issues that can threaten organizational effectiveness. Businesses need a new approach to managing human capital—and HR needs new skills to deliver it.

The 21st-century workforce is global, highly connected, technology-savvy, and demanding. Its employees are youthful, ambitious, and filled with passion and purpose. Millennials are a major force—but so are older workers, who remain engaged and valuable contributors.

Across the 12 human capital trends, there is an average 23 percent “capability gap” between the urgency business leaders see in a trend and how ready they are to handle it.

HC Trends Infographic
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