Global Human Capital FSI Trends 2016

Financial services disruption–A people perspective

Disruption is confronting the global financial services industry at an unprecedented pace. Rapid advances in technology, changing customer behavior and unconventional businesses are beginning to seriously challenge traditional financial models and their established revenue streams. Financial services leaders can no longer just talk about disruption—they need to act. The only viable response to today’s accelerated pace of change is radical and rapid innovation. More than 1,000 financial services business leaders and HR leaders from 50+ countries responded to this year’s Human Capital Trends survey. From this research emerged top trends in organization design, leadership and culture, which allow us to understand how our clients are responding to the continuous pressure to innovate that will shape the long-term structure of the financial services industry.

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