Digital Banking Maturity 2020
How banks are responding to digital (r)evolution?
Digital Banking Maturity 2020 is the 4th edition of largest global benchmarking of digital retail banking channels, answering what leaders are doing to win in the digitalization race. It is providing a comprehensive outside-in ‘mystery shopper’ assessment of retail banks’ digital channels.
2021 banking and capital markets outlook
Strengthening resilience, accelerating transformation
In our 2021 banking and capital markets outlook, 200 industry leaders weighed in on their companies’ COVID-19 recovery efforts. How can the emerging lessons serve as a catalyst for business transformation?
The path ahead
Navigating financial services sector performance post-COVID-19
While the economic impact of COVID-19 may have some similarities to the 2007-09 financial crisis, the implications for financial firms’ performance are likely to be different. Developed by the Deloitte Center for Financial Services, this series explores the pandemic’s financial impacts on specific financial services industry sectors to help leaders find the right path forward.
Diversifying the path to CEO in financial services
How prioritizing gender diversity and inclusion in leadership development and succession planning could improve outcomes
More women hold C-level roles in FSI firms than ever before, but relatively few have risen to become CEO. Our research shows the biggest barrier may have to do with the paths to get there.