Robert Dan Yanovich

Robert has 14 years of extensive experience in consulting for multinational corporates and government sector organizations. Robert specializes in the development and execution of result-driven IT operations and service management initiatives including assessment, setting processes, procedures, and metrics, compiling requirements and design documents, directing implementation projects, and ensuring successful assimilation of the processes in the organization.

Robert is a certified ITIL Expert, who holds a post-graduate master's degree in business administration (MBA) focused on IT management and business consulting.