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Future of retail: Profitable growth through technology and AI

February 2024

The retail industry is currently at an inflection point. Shifts in the global macroeconomic landscape are profoundly altering consumer behaviour. Technology stands at the heart of this transformation. This report delves into the ways emerging technologies are reshaping the industry. Artificial intelligence, the Internet of Things, mixed reality, and advanced analytics have the potential to streamline operations, personalise experiences, and even reshape our understanding of what shopping means.

This report will help you navigate this dynamic landscape. By understanding these forces and harnessing their potential, retailers can build organisations that are not only resilient but primed for sustained profitable growth.

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