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Unravelling the Indian Consumer

Customer experience - key to mindshare and marketshare

Date: 26 and 27 February 2019 

Venue: Renaissance Mumbai Convention Centre, Hotel

Deloitte Touche Tomatsu India LLP is a knowledge partner for the upcoming Retail Leadership Summit 2019 to be held on 26 and 27 February 2019 in Mumbai. The flagship event is organised by Retailers Association of India every year. Being one of the biggest knowledge sharing events in the Indian retail sector, the summit brings together various stakeholders, including eminent leaders from the corporate world, industries, and the government sector. 

The theme for this year is “Customer experience–key to mindshare and marketshare”. In the summit, Deloitte will participate in round-table sessions, panel discussions, experiential kiosks, and presentations from subject matter experts. 

The event aims to explore growth areas, potential challenges, and the way forward for not just the retail sector but overall consumer markets. 

Highlights of the event

  • Consumer business expert will release our thoughtware,
  • Subject matter experts will address a session on “Anti-profiteering”, and
  • Pooja Meswani, Director, Deloitte India will moderate the session on “Brand Building strategies to cope up with ever changing consumers”.
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