Deloitte Insights

2020 Global Human Capital Trends

This year's report asks if organisations can remain distinctly human in a technology-driven world

In light of the unique challenges posed by COVID-19, the future of work has become a strong reality. Over the past few months, leaders have been compelled to make swift, bold choices in an effort to mitigate the shockwaves felt across the globe. Some of the results have been inspiring, with many leaders mobilising at rates previously unimaginable.

What’s next is critical; organisations across New Zealand have a unique opportunity to reimagine work itself, drawing on the lessons, practices, and goodwill built during the accelerated crisis response. 

2020 Global Human Capital Trends

Deloitte’s 2020 Global Human Capital Trends report offers business leaders’ a path forward to prepare for the future by embedding three attributes into the organisation’s core: purpose, potential, and perspective

  • Organisations that embrace purpose embed meaning into every aspect of work every day, playing to their workers’ complementary strengths in the service of a common goal
  • Organisations that embrace potential are designed to maximise what humans are capable of thinking, creating, and doing, enabling their people’s potential for long-term success in work
  • Organisations that embrace perspective see uncertainty as offering possibilities rather than threats, positioning themselves to take decisive action to shape an unknown future

This year’s report, our tenth annual, is the world’s largest longitudinal study of human resources (HR), talent, and related topics ever conducted. It draws on the insights of nearly 9,000 survey respondents from 119 countries including New Zealand and includes actionable strategies and stories from organisations at the forefront of reinvention.

Deloitte New Zealand is organising open webinar sessions in which some of our Human Capital practice leaders and leading New Zealand organisations will provide an in-depth perspective on each of this year’s trends.

COVID-19: A Human Capital Trends special report - Returning to work in the future of work

Take a deep dive:
Join our webinar series

Take a closer look at the trends with Deloitte experts and guests in our webinar series. Jump to a webinar below to find out more and register to attend:

  1. Designing work for wellbeing: Living and performing at your best
  2. The Heart of Resilient Leadership
  3. The post-generational workforce: From millennials to perennials
  4. The compensation conundrum: Principles for a more human approach
  5. Super teams: Putting artificial intelligence (AI) in the group

View our webinar resources page for information on our previous webinars

Designing work for wellbeing: Living and performing at your best

Date and time: Wednesday 15 July, 9am – 10am 

Webinar overview: Organisations that expand their focus on employee well-being from programmes adjacent to work to designing well-being into the work itself, will help their employees to feel, and perform, at their best. This session will explore what people leaders can do to strengthen the tie between wellbeing and organisational outcomes, drive meaningful work and foster a greater sense of belonging overall. We will hear from experienced Deloitte Partner Victoria Yeo and a guest speaker who has transformed the culture of their organisation to put wellbeing at the centre. 

Deloitte speaker: Victoria Yeo is an experienced Organisation Transformation practitioner with demonstrated delivery of complex change programmes, organisational design and transformational change working with clients to embed changed behaviours and realise benefits.

She has led change teams on a number of multi-system and process implementations in New Zealand and Asia Pacific and has commercial experience heading up an Organisational Change Management function at a large financial institution. Recently Victoria has been assisting organisations develop internal change capability and redesign of their HR Operating Model. She has delivered change through large scale transformations, design and implementation of operating models, organisation redesign and behavioural change.

Guest speaker: 

  • Superintendent Melanie Aitken – National Manager for Safer People, New Zealand Police
  • Juliet Bourke – Diversity and Inclusion Lead, Deloitte Australia

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The Heart of Resilient Leadership

Date and time: Wednesday 22 July, 9am – 10am

Webinar overview: We recognise that leaders are currently navigating unprecedented challenges and uncertainty associated with the COVID-19 pandemic within a context of increasing change and disruption. Dial in to hear from experts in the area of resilient leadership and recent client stories.

Deloitte speaker: Yvette Keys is an Associate Director in our South Island Consulting Team and is an experienced organisational development and change management leader. She has a wide range of industry experience, across the private and public sector in both consulting and in-house roles. Her experience spans change management, organisation development and human resource transformation. She has led large and complex change management programmes and is experienced in talent management and leadership development. Yvette is a Prosci Accredited, Registered Psychologist and has a Master’s Degree and Post Graduate Diploma in Industrial and Organisational Psychology.

Guest speaker:

  • Artie Gindidis, Partner - Human Capital, Deloitte Australia

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The post-generational workforce: From millennials to perennials

Date and time: Wednesday 29 July, 9am – 10am

Webinar overview: Today’s workforce is more complex than ever, making any single demographic lens of limited value. Organisations that understand employees’ distinct characteristics, attitudes and values will be able to bring them together in ways that maximise their unique contributions, helping them better align with the purpose of the organisation and derive enhanced meaning in their careers. We will discuss how this trend applies in a New Zealand context and hear from a guest speaker about the work they are doing in their organisation. 

Deloitte speaker: Lauren Foster leads the Human Capital practice in Wellington where she helps clients navigate complex transformations. With more than 15 years of experience, Lauren has primarily focused on supporting clients in strategic change, organisational design and technology adoption. She has also led teams to successfully drive value for clients on M&A, global corporate strategy, and projects involving training and learning strategy development. Lauren has served some of the Deloitte's largest clients in Financial Services, Life Sciences and Healthcare, Energy & Resources and the Public Sector. In her career at Deloitte, Lauren has worked across the U.S., U.K. and Asia Pacific. Lauren holds an MBA from Georgetown University and is a certified Project Manager (PMP).

Guest speaker: To be announced.

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The compensation conundrum: Principles for a more human approach

Date and time: Wednesday 5 August, 9am - 10am

Webinar overview: To break the seemingly endless cycle of compensation reforms, organisations need a path forward that is anchored not only on data and benchmarks, but also in a set of human principles. These principles allow organisations to make bold decisions based on a perspective that goes beyond numbers and reflects how organisations value individuals and how individuals value organisations. This session explores this trend and discusses how organisations can bring some of these values to life in practice. We will hear from a guest speaker about the work they have done in their organisation to transform the way they approach compensation. 

Deloitte speaker: Veruschka Dyson is an experienced payroll professional from a systems as well as operational perspective. She has worked in HR/Payroll advisory field for over 8 years. She is an experienced project manager in HRIS Cloud Technologies and SaaS offerings by SAP HR/Payroll, SuccessFactors and Workday.  Having led an Australia/ New Zealand payroll team in industry she has insights to client challenges with compliance and how navigate through these. Her current area of interest in in Payroll Remediation where she manages and leads a team to provide remedial payroll outcomes for organisations.

Guest speaker: To be announced.

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Super teams: Putting artificial intelligence (AI) in the group

Date and time: Wednesday 12 August, 9am - 10am

Webinar overview: Organisations that actively search for strategies to integrate AI into their workforce can produce transformative business results. This session will look into how these ‘super teams’ operate and the promise they hold of allowing organisations to reinvent themselves to create new value and meaning, while giving employees the potential to reinvent their careers in ways that increase their value to the organisation and the broader talent market. We will hear from experienced Deloitte Partner Hamish Wilson about the Trend and how this has evolved over the last ten years, as well as from a guest speaker who has seen AI in action. 

Deloitte speaker: Hamish Wilson has worked in the Human Capital field for more than 17 years.  Hamish returned to New Zealand 6 years ago from the UK Deloitte Human Capital practice where he spent a decade working HC issues for multiple clients across Europe and the Middle East. Hamish has extensive organisational and HR transformation experience across multiple industries. His experience covers the spectrum of human capital issues, including organisation transformation, change management, communications, HR operations, shared services, HR process design, organisational design and talent management.  Hamish also has significant programme and project management expertise having managed several global programmes.

Guest speaker: To be announced. 

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