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HR Transformation

Empowering HR to take the lead

Some see disruption as a challenge. We see it as an opportunity for your HR organisation to lead the way. As the global leader in HR transformation (HRT), we help you imagine, connect and leverage strategy and technology to empower HR to own and solve enterprise-wide issues affecting the business, the workforce and how work gets done.

The next big step for HR is to help the business achieve its strategic objectives for performance and growth and create more value.

Any organisation, whether in commercial or public sectors, is only as effective and successful as the people comprising its workforce. From the C-suite to the junior desks, Deloitte’s Human Resources Transformation services are designed to reimagine and revitalise how HR enables the organisation and empowers its people.

Whether your enterprise is in business, industry, government, or higher education, our teams will work with you to develop and implement overarching global HR strategies to transform how HR delivers services to better support the enterprise and its people. This includes transforming HR operations and payroll with leading HR cloud technologies (Workday HR, SAP SuccessFactors, Oracle HR) and other analytic and mobile solutions that enhance service delivery, enable innovation, and reenergise the experience of the people you serve, from frontline staff to leaders, employees to gig workers, administrators and faculty to students.

Our industry-leading practitioners will give HR professionals the tools to build the capability, credibility and community to deliver high-impact results: streamlined services, seamless payroll and benefits delivery, and an engaged and motivated workforce.

Deloitte professionals never stop imagining the workforce of the future. We are the leader today because we are always thinking about tomorrow.

HR Transformation: Accelerating change with a human focus

Explore Human Capital services

The Deloitte difference

Our cross-industry experience, global depth, and close relationships make us leaders in redefining the role of HR through HR transformation.

HR Cloud: A launch pad, not a destination

Cloud-based systems have not been a panacea for HR—but then, they were never intended to be. Instead, they can give organisations a solid foundation for integrating the explosion of new tools that HR software vendors are now developing.

The future of enterprise demands a new future of HR

Three futures happening in parallel are creating unprecedented opportunity for HR to play a new and vital role to shape the way enterprises compete, access talent, and show up in their communities. Our new report explores how HR can take the lead in helping their enterprises accelerate sustained performance by making shifts across four areas: mind-set, focus, lens, and enablers.

Keeping NZ Working

Keeping NZ Working is an online platform designed to enable employers with staff whose roles are affected by the pandemic to connect with hiring employers, closing the loop between organisations with a reduced capacity for employees and those with an increasing demand for them.

How you begin your HR transformation has a big impact on the results. By focusing only on HR operations, you will disappoint almost everyone. By focusing on what’s next – what can be done to define a more powerful future for the business, through HR strategy, process and operations, technology and sourcing – and you will deliver what the organisation really needs.

How we can help:

  • HR Technology Strategy
  • HR Service Delivery
  • HR Technologies
  • Workforce Analytics

Deloitte’s 2021 Global Human Capital Trends: Special report

See what global business and HR leaders—and, for the first time, workers themselves—have to say about the evolving worker-employer relationship. Read our special report to unpack what the future might hold.

Watch the On the Line video series from Deloitte’s 2021 Global Human Capital Trends: Special report

Informed by real-world interviews, our On the Line video series brings the 2021 Deloitte Global Human Capital Trends to life. In the series, we explore four potential futures through the lens of workers and managers.

See how the scenarios play out and prepare for what may be ahead

Explore more than 10 years of research and trends

The elevated talent and culture agenda in the boardroom

To understand how the pandemic has changed conversations in the boardroom, Deloitte interviewed CHROs from 15 leading organisations across multiple industries, including financial services, consumer products, technology, telecommunications, energy, retail, manufacturing and hospitality. Learn more about the feedback and the role of today’s CHRO.

Build trust in diversity, equity and inclusion commitments

Since the spring of 2020, many organisations have made public commitments to address societal disparity and injustice and established or expanded diversity, equity and inclusion (DEI) initiatives for their current and future workforce. After more than a year of accelerated efforts, the questions arise: Do workers trust their organisations’ commitment and efforts thus far? And how might this change going forward?

Watch the HR Executive Webinar, The Digital Workplace: Foundation for a thriving hybrid workforce

Fueled by shifts in the worker-employer relationship and the virtual and hybrid workplace, C-suite executives are seeking new strategies and insights for unlocking business value in this new era of the digital workplace. Hear from Deloitte HR leaders on how to harness workforce potential to not only survive but thrive in the emerging hybrid environment.

The digital workplace reimagined: Elevating the human experience to unlock productivity+

There’s more to the digital workplace than simply providing workers with online access to office applications. By redesigning the virtual and hybrid workplace with humans at the center, organisations can improve the worker experience and deliver.

Exponential HR: Break away from traditional operating models to achieve work outcomes

HR is uniquely positioned to lead enterprises to thrive in the new world of work, playing a new and vital leadership role in shaping the way enterprises compete, access talent, curate experiences and show up in the communities where they live and work.

A memo to HR: Accelerating the shift to re-architecting work

COVID-19 thrust HR to the forefront of organisations' efforts to survive the crisis—and gained greater credibility in doing so. Now, HR has the opportunity to build on its newly enhanced position to shift its role from managing workers to re-architecting work, driving better outcomes that position organisations to thrive.

● ServiceNow 2021 Americas Transformation Partner of the Year and Americas Employee Workflow Partner of the Year and EMEA Partner of the Year and EMEA Employee Workflow Partner of the Year

● 3 SAP Pinnacle Awards for 2020, including SAP/SuccessFactors Partner of the Year

● Named a worldwide leader in Workday Implementation Services by Forrester

● Global 2019 Oracle Transformation Partner

● Infor Global Systems Integrator (GSI) Award of the Year 2020

● Named an undisputed global leader in HR Operations Consulting, 2019 by ALM Vanguard

Our thinking

Capital H Blog

Your source for ongoing real-world insights from Deloitte Human Capital Consulting professionals at the forefront of putting humans at the center of work.

Capital H Podcast

Tune in and subscribe to hear business and industry leaders and Deloitte specialists unpack today’s human-focused topics and trends

Dbriefs webcasts for HR executives

Navigate what’s next in work, workforce, and workplace trends and human capital topics through webinars presented by Deloitte specialists.

Deloitte in the news

Explore headline issues and trends affecting organizations and the world of work informed by insights from Deloitte Human Capital leaders.

Making sense of the humans side of the business S

Reduce uncertainty and improve decision quality with Insights2ActionTM—a new free platform from Deloitte.

To harness the full force of what their people can do, organizations must continuously sense, analyse and act on challenges at the shifting intersection of work, the workforce and the workplace. Insights2ActionTM can equip you to guide your people and organisation forwards.