Talking about Human Capital

Designing for the ‘Human in the Loop’
InformationWeek | September 6, 2024
Laura Shact, a principal in the Human Capital practice, and Greg Vert, a leader in Deloitte’s Consulting Human Capital practice, highlight the need to integrate AI to boost efficiency while addressing workforce fears, advocating for a human-centric approach that enhances empathy and curiosity to improve both human and business outcomes.

Harnessing HR’s Superpowers
Corporate Board Member Magazine | August 26, 2024
Deloitte's Art Mazor highlights the pivotal role of CHROs in workforce transformation, stressing innovative compensation, flatter structures, and flexible work. Deloitte underscores aligning HR strategies with evolving business needs.

The benefits of a skills-based approach: Insights from Deloitte
Human Resource Executive | July 19, 2024
Deloitte's Chetan Jain highlights that integrating AI with a skills-based approach significantly enhances workforce experiences and productivity. Deloitte's research shows that such organizations are more agile and better equipped to address talent shortages.

Going All-In on AI
HRO Today | July 11, 2024
Deloitte's Chetan Jain emphasizes AI's role in improving HR functions and employee engagement, driving productivity and retention without replacing HR jobs.

WTF is human sustainability (and what role does HR play in supporting it)?
Worklife | June 13, 2024
Sue Cantrell, vice president of products and workforce strategies at Deloitte, emphasizes the importance of human sustainability in Deloitte's 2024 Global Human Capital Trends Report, advocating for enhancing worker well-being, employability, and equity to drive better business outcomes.

Why Boards Should Prioritize Human Performance
Directors and Boards | April 29, 2024
Deloitte's 2024 Global Human Capital Trends report emphasizes prioritizing human sustainability to enhance both human and business outcomes, noting that only 10% of organizations are succeeding in this effort.

Increasing work stress cited as top challenge to human sustainability: report
Human Resources Director | March 26, 2024
Deloitte's 2024 Global Human Capital Trends report reveals that 53% of employees cite increasing work stress as a major challenge to human sustainability. Despite 81% of executives acknowledging its critical importance, only 12% feel they are leading in efforts to enhance employee well-being and skill development.

CEO of Deloitte Consulting: Workers aren’t as scared of AI as you might think
Fast Company | March 10, 2024
Dan Helfrich, CEO of Deloitte Consulting, highlights that while AI may cause anxiety, 70% of workers are excited about offloading tasks to AI to boost creativity. Deloitte emphasizes upskilling in human skills like empathy and storytelling, and fostering “digital playgrounds” for employees to experiment with new technologies.

How the C-suite got so bloated
BBC | February 28, 2024
Michael Griffiths of Deloitte notes that evolving technology and increased corporate risk have expanded the C-suite, introducing specialized roles like chief AI officers to handle complex business needs. This growth reflects the necessity for diverse expertise and robust management to navigate today's multifaceted corporate landscape.

Businesses often fall short when it comes to human sustainability
BENEFITSPRO Magazine | February 28, 2024
Art Mazor of Deloitte Consulting emphasizes that companies should prioritize human-centric approaches, focusing on how organizations benefit their people to drive business performance. This shift underscores the value of employees as the most critical asset.

Deloitte: How to Prevent AI from Taking Your Job
AI Business | February 26, 2024
David Mallon, managing director of Deloitte Consulting, advises employees to upskill and focus on human capabilities to stay relevant alongside AI, emphasizing that combining human skills with AI creates greater value.

Bosses are having a big problem measuring performance because traditional productivity metrics aren’t cutting it
Fortune | February 8, 2024
Michael Griffiths, workforce transformation offering leader at Deloitte discusses Deloitte’s 2024 Global Human Capital Trends report calling for new metrics focused on “human sustainability” to measure worker performance, emphasizing well-being and trust. Despite 75% of leaders recognizing its importance, only 40% are acting on it.

Should You Use Smartwatches to Track Your Employees’ Well-Being?
Inc. | February 7, 2024
Deloitte’s 2024 Global Human Capital Trends report reveals that advanced monitoring technologies can increase distrust, termed the “transparency paradox.” Co-creating transparency plans with employees can enhance trust, making workers 35% more likely to trust their organization.

Trust, ‘human sustainability’ remain key to boosting performance, Deloitte says
HR Drive | February 7, 2024
Deloitte’s report highlights the importance of a “human sustainability” approach for better performance, noting a gap between executive and worker perspectives. Trust in responsible data use is essential, with only 37% of workers confident in their organizations.

Transparency can drive employee trust—only if it’s done right
Human Resource Executive | February 6, 2024
Deloitte’s 2024 Global Human Capital Trends report finds that 86% of leaders link transparency to employee trust, with strategic transparency doubling the likelihood of achieving business and human outcomes.

Office ‘microcultures’ are key to performance as companies think small to go big
Fortune | February 6, 2024
Deloitte’s 2024 Global Human Capital Trends survey emphasizes that supporting office “microcultures” within teams significantly boosts productivity and human outcomes, yet few companies actively foster these environments.

Building a Neuroinclusive Workplace
WSJ.com/Chief Marketing Officer Journal Today | July 5, 2024
Deloitte’s Brenna Sniderman, Natasha Buckley, Jonathan Holdowsky and Tara Buffi discuss how fostering a neuroinclusive workplace can enhance productivity and innovation, highlighting strategies for creating supportive environments and the importance of leadership commitment to inclusivity.

Workday CFO: Make Trust a Cornerstone of AI
WSJ.com/Risk & Compliance Journal | June 28, 2024
Workday CFO Zane Rowe emphasizes that building trust through transparency, data quality, and ethical considerations is essential for the successful implementation and integration of AI in corporate finance.

How In-App Payments Can Help Take Social Commerce to the Next Level
WSJ.com/Chief Marketing Officer Today | June 24, 2024
Deloitte’s Zachary Aron, Ravneet Randhawa, and Richa Wadhwani discuss how in-app payments can enhance social commerce by providing secure, seamless transactions, faster settlements, and financing options, thereby improving customer experience and increasing conversion rates for merchants and content creators.

Workday CFO: Make Trust a Cornerstone of AI
WSJ.com/Chief Information Officer Journal | June 20, 2024
The article highlights Workday CFO Barbara Larson's emphasis on trust in AI adoption. Key strategies include transparency in AI processes, maintaining data integrity, adhering to ethical guidelines, fostering cross-functional collaboration, and committing to continuous learning to build stakeholder confidence.

Building a Neuroinclusive Workplace
WSJ.com/Sustainable Business | June 14, 2024
The article emphasizes creating neuroinclusive workplaces by recognizing diverse neurological conditions. Deloitte’s Brenna Sniderman, Natasha Buckley, Jonathan Holdowsky and Tara Buffi share key strategiest on fostering an inclusive culture, providing tailored support, and implementing flexible policies to enhance productivity and well-being for all employees.

Tight Job Market? Maybe It’s Time for a New Talent Approach
WSJ.com/Chief Financial Officer Journal | April 1, 2024
If organizations find it challenging to hire and keep people, it could be a signal that their approach is not in tune with their needs.

How to Make Remote Work Inclusive for All
WSJ.com/Sustainable Journal | March 1, 2024
Creating an inclusive remote work environment requires leaders to address the unique challenges faced by systemically disadvantaged groups, such as people with disabilities, lower-income individuals, caregivers, and different age groups, through targeted support, flexible policies, and inclusive technology solutions.

The Path for Humans with Machines
WSJ.com/Chief Marketing Officer Today | February 22, 2024
Creating real value with AI involves business leaders understanding human needs, building trust in machines, and fostering engagement without fear.

2024 Global Automotive Consumer Study: The Evolution of Mobility
WSJ.com/Chief Marketing Officer Today | February 9, 2024
The 2024 Global Automotive Consumer Study by Deloitte reveals that while interest in electric vehicles (EVs) may be waning due to high costs and infrastructure concerns, younger generations are increasingly interested in vehicle subscription models, highlighting the need for automotive executives to adapt strategies to evolving consumer preferences and market conditions.

Leading Federal Government Finance in Times of Conflict and Peace
WSJ.com/Chief Financial Officer Journal | February 5, 2024
Comptroller James Walsh leverages his military background and extensive experience at the U.S. State Department to enhance the agency's finance function, focusing on strategic use of technology and data to support global operations.

Using New Data Sources to Measure, Manage Work
WSJ.com/Chief Financial Officer Journal | February 1, 2024
A quantified organization leverages data from workplace applications to track work and workforce dynamics, strategically enhancing human performance and overall work experience, while fostering trust and driving improved financial, reputational, and operational outcomes.

How and Why to Prioritize Succession Planning
WSJ.com/Chief Financial Officer Journal | January 29, 2024
Prioritizing succession planning is essential for organizations to ensure leadership continuity, address demographic shifts, and navigate the complexities of a dynamic business environment.

Q&A: Bank of America’s Chris Fabro on Mental, Emotional Health at Work
WSJ.com/Sustainable Business | January 26, 2024
Chris Fabro, global head of compensation, benefits, and travel at Bank of America, emphasizes the importance of investing in mental and emotional wellness programs to create a resilient workforce, highlighting the economic benefits, competitive advantages, and the critical role of C-suite leaders in promoting and supporting overall wellness for employees and their families.

Q&A: Bank of America’s Chris Fabro on Mental, Emotional Health at Work
WSJ.com/Chief Marketing Officer Today | January 23, 2024
Bank of America's Chris Fabro discusses the importance of mental and emotional health at work. Key points include promoting a supportive culture, providing resources for well-being, and integrating mental health into overall business strategy for a healthier workplace.

Q&A: Bank of America’s Chris Fabro on Mental, Emotional Health at Work
WSJ.com/Risk & Compliance Journal | January 18, 2024
Chris Fabro of Bank of America emphasizes that investing in mental and emotional health resources is crucial for creating a resilient workforce, which in turn enhances organizational performance and aligns with the company's mission.

How to Make Remote Work Inclusive for All
WSJ.com/Chief Marketing Officer Today | December 20, 2023
Creating an inclusive remote work environment requires leaders to address the unique challenges faced by systemically disadvantaged groups, such as people with disabilities, lower-income individuals, caregivers, and different age groups, through targeted support, flexible policies, and inclusive technology solutions.

At HPE, Data Is Leveraged to Track Progress Toward Equity
WSJ.com/Chief Information Officer Journal | December 6, 2023
Aisha Washington, Hewlett Packard Enterprise's VP and Chief DEI Officer, leverages data and accountability metrics to embed DEI actions into the business strategy, ensuring equitable outcomes and aligning with the organization's mission and purpose.

From Information to Imagination: How Tech Can Propel Human Performance
WSJ.com/Chief Marketing Officer Today | October 19, 2023
Emerging technologies, particularly AI, are transforming the workplace by enhancing human performance and team collaboration, shifting the focus from productivity to outcomes, and enabling workers to engage in higher-value cognitive pursuits such as creativity and innovation.

From Information to Imagination: How Tech Can Propel Human Performance
WSJ.com/Chief Information Officer Journal | September 28, 2023
Emerging technologies, particularly AI, are transforming the workplace by enhancing human performance and team collaboration, shifting the focus from productivity to outcomes, and enabling workers to engage in higher-value cognitive pursuits such as creativity and innovation.

Reimagine Workforce Efficiency: 6 Strategies That Can Benefit Workers and Employ
WSJ.com/Chief Financial Officer Journal | September 25, 2023
Organizations can enhance workforce efficiency and drive long-term growth by implementing six strategies: essentialism, liquefying talent, reshaping work structures, personalizing rewards, digitalizing processes, and amplifying benefits, all while balancing efficiency with employee engagement and well-being.

At HPE, Using Data to Track Progress on Equity Goals
WSJ.com/Sustainable Journal | August 30, 2023
Aisha Washington, Hewlett Packard Enterprise's VP and Chief DEI Officer, leverages data and accountability metrics to embed DEI actions into the business strategy, ensuring equitable outcomes and aligning with the organization's mission and purpose.

Call to the CMO: Workforce Well-Being May Not Be What You Think
WSJ.com/Chief Marketing Officer Today | August 10, 2023
There is a significant disconnect between how workers and C-suite leaders perceive workforce well-being, and meaningful improvements can be achieved by empowering managers, holding executives accountable, and embracing human sustainability.

Call to the C-Suite: Workforce Well-Being May Not Be What You Think
WSJ.com/Risk & Compliance Journal | August 10, 2023
Survey findings reveal C-suite leaders can significantly enhance workforce well-being, benefiting employees, families, and communities. Three key actions include: prioritizing mental health, fostering a supportive culture, and implementing holistic well-being strategies.

Call to the C-Suite: Workforce Well-Being May Not Be What You Think
WSJ.com/Sustainable Business | August 10, 2023
There is a significant disconnect between how workers and C-suite leaders perceive workforce well-being, and meaningful improvements can be achieved by empowering managers, holding executives accountable, and embracing human sustainability.

Call to the C-Suite: Workforce Well-Being May Not Be What You Think
WSJ.com/Chief Information Officer Journal | August 10, 2023
The article urges C-suite leaders to rethink workforce well-being, emphasizing that true well-being goes beyond physical health to include mental, emotional, and financial aspects, which are crucial for enhancing employee engagement and organizational performance.

Making the Case for Automated, Forward-Looking Data Management
WSJ.com/Risk & Compliance Journal | July 21, 2023
As data volume and velocity grow, CFOs are increasingly recognizing the need for automated, forward-looking data management systems to enhance decision-making, requiring investments in technology, organizational redesign, and talent management to address challenges in data integration, governance, and utilization.

6 Ways to Foster Decision Intelligence
WSJ.com/Chief Information Officer Journal | June 14, 2023
Organizations can enhance decision intelligence by adopting disciplined decision-making practices, leveraging data and technology, fostering inclusive debate, empowering people, creating supportive environments, and enabling agility.

6 Ways to Foster Decision Intelligence
WSJ.com/Chief Marketing Officer Today | June 25, 2023
Organizations with advanced decision-intelligence capabilities are better positioned to achieve financial goals and adeptly navigate changes, ensuring they stay ahead in a dynamic business environment.

How to Manage Workforce Risk Amid Old Challenges, New Disruptions
WSJ.com/Chief Financial Officer Journal | June 23, 2023
C-suite leaders and boards must adopt a comprehensive approach to workforce risk management, incorporating new technologies, broadening governance, and fostering accountability across all levels to effectively mitigate risks and enhance organizational resilience amid ongoing challenges and disruptions.

Media Reimagined: Investing in Inclusive Representation to Drive Success
WSJ.com/Chief Marketing Officer Today | June 12, 2023
The “Media Reimagined” report by Deloitte Digital emphasizes that inclusive representation in media and entertainment is crucial for building brand loyalty, driving growth, and aligning content with audience expectations, particularly among Black, Latinx, and LGBTQ+ communities.

How to Manage Workforce Risk Amid Old Challenges, New Disruptions
WSJ.com/Chief Information Officer Journal | June 8, 2023
This article shares key strategies for CFOs to manage workforce risks, including proactive risk assessment, leveraging technology, and aligning workforce strategies with organization goals to navigate disruptions and ensure stability.

In a Turbulent Economy, Employers Still Seek Tech Talent
WSJ.com/Chief Information Journal | June 8, 2023
Despite economic uncertainties, the demand for skilled tech talent remains strong, with organizations increasingly adopting skills-based talent strategies and focusing on critical skills and experience to enhance productivity and mitigate risks.

The Great Resignation & The Future Of Work: Deloitte’s Kraig Eaton On How Employers and Employees Are Reworking Work Together
Authority Magazine | April 23, 2023
In the interview series, “How Employers and Employees are Reworking Work Together,” Karen Mangia interviewed Kraig Eaton, principal in Deloitte Consulting LLP’s US Human Capital service area and co-leader of the Deloitte Global Human Capital Trends Report.

Deloitte Research Suggests Leaders Had Better Wake Up And Be More Human
Forbes | April 15, 2023
In an interview, David Mallon, Deloitte's Vice President and Chief Analyst, emphasized the need for leaders to think like researchers, “seeing the world as a series of tests or experiments and decisions as hypotheses.”

Why Resilient Executives Are Better Leaders
SHRM All Things Work | March 25, 2023
Deloitte’s Global Human Capital Leader, Art Mazor, explains how younger executives are trying to model better behaviors and support their workers’ well-being along with other findings from our report, The C-suite’s role in well-being.

Workplace transformation: 8 steps to build a successful plan
TechTarget | March 22, 2023
Carissa Kilgour, principal in workforce transformation at Deloitte Consulting, discusses ways organizations can help their workplace transformation programs succeed.

3 reasons to prioritize offboarding
HR Dive | March 6, 2023
Human capital insights leader at Deloitte, Denise Moulton, shares why handling offboarding compassionately shows respect for the worker and can help buffer reputational damage.

Skills-Based Employment Can Help To Find 'Invisible Workers'
Forbes | January 26, 2023
Millions of workers are overlooked for roles they could adequately perform due to factors largely unrelated to their skills. In their latest Human Capital Trends report, consulting firm Deloitte argues that a skills-based approach would help to fill that gap.

The Human Capital Trends Report
Nasdaq Trade Talks | January 17, 2023
Art Mazor, Deloitte’s Global Human Capital Leader, discusses the global, economic, and societal changes business leaders face and how that will impact the future of work and workers.

Executives recognize need for internal change but don’t feel prepared for it, report finds
BenefitsPRO | January 11, 2023
New research from Deloitte highlights how companies need to change and their apparent lack of readiness to do so.

What to expect at work this year
CNN Business | January 11, 2023
Deloitte’s Global Human Capital Leader, Art Mazor, talks to Jeanne Sahadi about how many organizations want to transition away from being a jobs-based organization to a skills-based one so they can quickly adapt to change, address talent shortages, and provide their workforce with opportunities to develop professionally.

Deloitte expert details the ‘palpable shift’ happening in workplaces
Yahoo Finance | January 10, 2023
Deloitte’s Global Future of Work Leader, Steve Hatfield, joins Yahoo Finance Live to explain how workplace cultures have evolved, particularly since COVID, and how skills are becoming a top priority.

Six ways your office will be different in 2021, assuming you ever go back to it
The Washington Post | December 30, 2020
After a year in which the coronavirus pandemic upended the very concept of the workplace—one in which millions of white-collar workers traded office attire, business travel and lengthy commutes for comfy pants, webcams and virtual school with their kids—predicting 2021 office trends might be a perilous exercise.

Unlocking Productivity for the Next Decade
Forbes | December 21, 2020
As Deloitte Consulting’s Global Human Capital Leader explains, we have been waiting for more than a decade for the much-anticipated boost in productivity that Fourth Industrial Revolution technologies (AI, cloud, automation) were supposed to bring. Finally, in the darkest of times, we are seeing signs that the boost is coming.

Everything is different in 2020, including your performance review
CNN Business | December 15, 2020
While 2020 annihilated business as usual at work, it didn't quite manage to kill off the annual performance review.

6 secrets of entrepreneurs that can help you in the workplace
Fast Company | December 10, 2020
Employers want people who can adapt, reskill, and assume new roles. In fact, a new survey by Deloitte found that 72% of executives considered those abilities their top-ranked elements for navigating future disruptions.

Leveraging the lessons of 2020 to reimagine work and well being -report
Reuters | December 10, 2020
How can companies leverage the lessons of 2020 to fundamentally reimagine work and boost productivity?

With HR Supporting Remote Employees, IT Steps Up to Fill Technical Gaps
CIO Dive | December 4, 2020
A holistic approach to supporting remote work requires all business units to collaborate in support of the employee—but especially IT and HR.