WorldClass initiative

About us


50 million futures prepared for a world of opportunity

Deloitte is committed to empowering people to succeed in a rapidly changing global economy.

As the 4th Industrial Revolution unfolds, leaders across business and government are asking themselves, “How do we prepare?”

At Deloitte, we are inspired by the promise of this industrial revolution. Its acceleration of technology and digitization across all aspects of life present incredible opportunity. We are preparing people, and the organizations they are part of, to be ready for the prosperity and progress it offers.

Our work developing leading-edge business solutions, bringing fresh perspectives to clients, and training the next generation of business leaders is an important first step. It is not enough.

Globally, millions have been left behind, unable to fulfil their aspirations and potential. They lack the education, skills, and training needed. This is causing widening inequality, declining productivity, and rising social tensions.

This is why we have created WorldClass – an organization-wide initiative that aligns Deloitte’s local efforts around a global ambition. Through WorldClass, we are applying our core skills, experience, and global reach to empower more people through education, skills development, and access to opportunity.

We are committing our most valued asset—our more than 250,000 professionals in firms around the globe—to creating opportunities for those left behind. By collaborating with businesses, government, and educators, together we can transform learning and enable individuals to access the skills they really need to meet future job demands.

Through WorldClass we will prepare 50 million futures for a world of opportunity. We will make an impact that matters.

In line with the timeframe for achieving the United Nations’ Sustainable Development Goals (SDGs), we are committed to reaching this target by 2030. WorldClass supports the goals focused on inclusive and equitable education and lifelong learning (SDG4), and sustained economic growth and decent work for all (SDG8).

Deloitte member firms around the world are delivering programs and initiatives that support the WorldClass ambition.

Explore our case studies

Deloitte UK makes an impact on social mobility

Improving social mobility remains a huge challenge for the UK. Deloitte UK research has shown that students from the least advantaged backgrounds earn, on average, nearly 10 per cent less than their most advantaged peers six months after graduating from the same subject. This social mobility pay gap can go as high as 15 percent, depending on the subject studied. Alongside the research, Deloitte UK has called for action to improve access to education, ensure equality of employment opportunities and equip young people with the skills they need to succeed.

One way Deloitte UK itself is responding is through One Million Futures, a 5-year social impact strategy, launched in June 2016 which aims to support a million people get to where they want to be. The strategy builds on the success of existing education, skills building and social innovation programs delivered by Deloitte UK. Deloitte Access, delivered in collaboration with Teach First, has supported over 12,000 students in low-income communities since 2015 and will continue. Alongside 23 school relationship the strategy also launched new partnerships with 31 charities and social enterprises from across the UK - each selected for their strong local impact and ability to improve education and employability outcomes. Activity with these organizations, combined with a select number of strategic partners has enabled Deloitte UK to reach over 100,000 Futures since the program began.

And it’s not just about Corporate Responsibility activity. Deloitte UK is also beginning to see positive change in areas like hiring, where greater use of contextual information, blind recruitment and better training for interviewers are giving more young people a chance. In 2017, they hired 111 students from low socio-economic backgrounds using these initiatives – equivalent to 6 per cent of annual intake. Deloitte UK also welcomed more than 280 school leavers directly through the BrightStart apprenticeship program. This gives students the chance to gain a government-approved apprenticeship alongside professional qualifications. All of these efforts have been recognized with Deloitte UK ranking in the Top 50 employers in the UK's first-ever Social Mobility Employer Index.

A good start and positive progress with a lot of work still to do to continue to tackle this huge challenge for the UK.

Deloitte US City Year - supporting innovative models to help low-income students persist through high school, college and careers

Today’s youth in low-income communities are far less likely to graduate from high school and college, with the dropout rate of those 16 to 24-years-old soaring at seven times greater than those from families with higher incomes. Since 2009, Deloitte US has invested time, talent and resources to support City Year’s mission to provide data-driven support mechanisms to nearly 200,000 students in high-poverty schools where the risk of dropping out is highest.

Through RightStep™, an education initiative that supports innovative models to help low-income students persist through high school, college and careers, Deloitte US engages over 200 professionals annually as City Year volunteers along with 15 Deloitte US leaders who serve on City Year local/national boards. Deloitte US also deployed a pro bono engagement team to develop a student data strategy to reconcile City Year’s rapid growth which was outpacing its systems to collect, manage, and use student data. City Year staff and AmeriCorps members serving in schools faced time-consuming manual data collection and long lag times to get information needed to provide the right support to students. With 27 locations across the country serving nearly 300 schools, there was no common “language” for data.

Leveraging Deloitte’s consulting strategy—using data to support better decision-making—City Year invested in a new technology platform, “cySchoolhouse,” to collect and aggregate student data. The improved platform collects and manages student intervention programs and performance data, and enables analysis of City Year-led interventions. It also provided a critical mobile application, enabling AmeriCorps members to input data in real-time, reducing use of paper forms and delays.

The outcomes have made a lasting impact that matters—increased efficiency allows AmeriCorps members to spend approximately 150,000 more hours mentoring students most at risk of dropping out, and more effectively track and measure student performance on a daily basis in real-time. A study by Policy Studies Associates found that students in City Year schools are 2-3X more likely to improve on state assessments in math and English.

Now in its eighth year, Deloitte China’s Pass the Torch program provides student mentoring and after-school activities

Launched in 2009, Deloitte "Pass the Torch" Student Mentoring Program is jointly run by Deloitte China and two Hong Kong institutions—Buddhist Mau Fung Memorial College and ELCHK Youth Career Development Service. Targeting secondary school students in Hong Kong's remote communities, the program provides students with mentoring and extra-curricular learning opportunities.

Deloitte mentors pair up with students with a view to teach them valuable life lessons such as interpersonal skills, teamwork, leadership, and social responsibility. The program also helps young people develop their confidence and set goals for their future. The program aims to inspire and encourage the students to become optimistic and ambitious in their academic and career pursuits. To date, more than 250 secondary school students have benefited from this program.

The program is also highly recognized by the Hong Kong Special Administrative Region (SAR) Government and integrated as part of the "Life Buddies Mentoring Program" hosted by the SAR Government. In the school year of 2016, in light of the continuous passion and care, Deloitte "Pass the Torch" Student Mentoring Program has been expanded to cover another school: CCC Mong ManWai College, where we continue to light up the lives of over 100 high school students involved in the program every year.

The ‘digitruck’ – a solar powered mobile technology classroom – is helping to bridge the digital divide, through IT training in South Africa

A ground-breaking, solar-powered mobile trailer called “the Digitruck” is helping bridge the digital divide in South Africa’s Western Cape province, where access to computers, the internet, and trained facilitators is profoundly needed.

The Digitruck is a solar-powered IT training unit that is grid-independent. The DigiTruck aims to bridge the digital divide for learners and out-of-school youth from vulnerable and rural communities, by providing them with access to the latest technology and equipping them with relevant digital skills.

Coding is a scarce skill globally and in particular South Africa, which lacks an availability of software developers. Through the DigiTruck project, Deloitte Cape Town and Deloitte Belgium will teach the youth of Cape Town an array of in-demand skills.

The Digitruck is the brainchild of Deloitte in Belgium and Close the Gap. Deloitte in South Africa offered its understanding of Western Cape communities and their challenges to help implement the project. Deloitte Belgium and Deloitte South Africa professionals spend time working on the DigiTruck, providing its students with soft-skills workshops, job shadowing, product development, guest speakers, and presentations showcasing modern technology.

UNLEASH - Applying innovation labs to the Sustainable Development Goals

As execution and lead innovation partner to UNLEASH 2017, Deloitte helped to convene 1,000 young talents from across the world to identify and realize solutions to the United Nation’s Sustainable Development Goals (SDGs).

Forty five Deloitte practitioners led four days of Innovation labs, across 10 facilities in Denmark. During the workshops they guided the participants through ideation to prototyping and testing, culminating in presentations of tangible solutions to a panel of potential investors.

Additionally, twelve Deloitte practitioners were chosen through a competitive application process to join the 1,000 UNLEASH participants. These individuals were selected based on their demonstrated commitment to sustainable development, through volunteer and entrepreneurial work.

Deloitte teamed up with UNLEASH, a global non-profit that supports the SDGs, to deliver the UNLEASH Lab 2017.Watch a video about the event here. Each year up to 2030, UNLEASH will select a number of themes around which participants focus their solutions. One of the focus areas in 2017 was Education and ICT, with three solutions awarded to receive further visibility and potential funding for delivery. You can read more about the Education and ICT awardees here.

Deloitte Middle East volunteers provide digital training to youth across the Middle East

Launched in 2012, The Digital Youth Program (DYP) is part of Deloitte Middle East’s commitment to bridge the digital divide that exists in the region, together with non-profit organizations and educational institutions.

The program has donated hundreds of computers between 2014 and 2017 and impacted over 4,000 children in the Middle East. More than 400 Deloitte professionals have engaged in the digital training process, and donated over 650 hours of skills-based volunteerism.

The program was expanded to support Syrian refugees in Lebanon, Syria, and Turkey. Refugees have used the donated laptops and e-learning software to study for and pass the General Education Development (GED) test. This certification provides greater access to employment opportunities, which is in line with the Deloitte Middle East strategy to equip refugees with employability skills through the DYP and other specialized programs.

The program’s mission is to help children master the basics of reading, science, personal health, math, technology and foreign languages. It provides used Deloitte computers and courseware from the NGO “e-Learning for Kids”. Courses on math, science, and keyboarding are pre-loaded onto the computers. This is supporting essential skills and bridging the digital divide for children in the Middle East with limited or no access to such resources.

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