Human Capital as a Service

Leveraging our Human Capital insights, access to experts, and innovative technology solutions to sustain, extend, and drive organizational performance and engagement.

Today’s workplaces are constantly being tested by technological and market disruptions. For the Human Resources professional, driving organizational performance is a daily challenge. You need access to the right digital tools and insights to inform the decisions that will advance the capabilities of your workforce.

Deloitte’s Human Capital Platform provides these solutions, empowering HR leaders to gain continuous insights into their organization and workforce, and leverage those insights to optimize performance. It’s a comprehensive set of ongoing services and tools that enable clients to anticipate problems, fill hard-to-source gaps in capabilities, and integrate and streamline technologies.

The Human Capital Platform is built on three pillars: Insights into what’s happening in the market, Solutions based on our global research and experience, and Access to Specialists to complement and augment your internal capabilities. Together they will empower your team to leverage leading-edge strategies and create an organization of the future.

For research-based insights and innovative thinking, BersinTM is an indispensable digital destination for HR professionals to build capability and community and stay informed on real-world challenges facing human capital leaders. It’s a central source for understanding and solving complex HR issues, linking to expert advisers, analytical tools, and research, and staying connected to a global HR community.

For integrating state-of-the-art technology tools into your operation, Deloitte’s Human Capital Operate service provides a suite of cloud-based solutions utilizing custom or packaged software to help you sustain and improve organizational performance. Current offerings include Workday, HCM Oracle, SAP SuccessFactors, Workforce Software, Kronos, ConnectMe, and LaborWise.

By helping you sense the trends that are impacting your business, we help you know, not guess. This knowledge enables you to lead from a position of confidence, extend the capability of your HR organization, and sustain organizational performance.

Explore additional resources

Bersin: Insights and services for HR

Bersin is the indispensable digital destination for the HR professional. We can help you build capability, community, and credibility as well as stay informed and lead on workforce issues.


ChangeScout is a change management solution that accelerates and simplifies complex change programs in real time.

2020 Deloitte Global Human Capital Trends

The social enterprise at work: Paradox as a path forward

How can organizations remain distinctly human in a technology-driven world? This year’s Global Human Capital Trends report calls upon organizations to embrace three attributes—purpose, potential, and perspective—that characterize what it means to fuse people and technology to perform as a social enterprise at work.

Key Contact

Alvain Miao

Alvain Miao


Alvain Miao is Human Capital Leader in Deloitte Taiwan. He has solid experiences in organization and human capital. His major expertise includes organization effectiveness and development, strategic c... More