Financial Services Management

Insights. Action. Growth.

Constant change is the new normal for the financial services industry today, and there’s little reason to expect these roiling waters to calm anytime soon. Leaders in financial services have already made peace with this fact, and are pressing ahead with new strategies, products, and services designed to gain an edge over the competition. In this environment, you have to be ready to act at a moment’s notice. And that requires an ability to make smarter, more informed decisions, which is exactly where Deloitte can help.

We make the best use of Deloitte global resources and leverage local advantages to provide customized solutions for Taiwan's leading financial institutions. Our professional team consists of experienced Strategy & Operations specialists, Analytics specialists, and Technology specialists. Our experts’ knowledge and industry experience enable them to deliver tailored solutions to help companies address new challenges, maximize market opportunities and create competitive advantage.

Our Financial Services Management:

  • Customer Experiences – Customer Survey, Channel and Marketing Management
  • Business Process Management
  • Cost & Profit Management
  • Risk Management - Credit Cycle Management, Risk Management Improvement & System Enhancement


Scott Lee

Scott Lee

Managing Partner - Consulting Services

Scott Lee has more than 27 years’ experience in audit, risk and consulting area and currently serves as Managing Partner of Consulting Services in Deloitte Taiwan. He was Managing Partner of Enterpris... More

Benson Cheng

Benson Cheng

Senior Managing Director

Benson is a Partner of Consulting services in Deloitte Taiwan. With more than 17 years of consulting experience, he has solid experiences in performance management, cost and profit management, finance... More