Life at Deloitte

The greatest time to matter? Now

The world is on the cusp of a fourth digital revolution sparked by technologies like mixed reality, the Internet of Things (IoT), and cognitive automation. It will impact how we all live and work. That revolution needs leaders. We plan to be among them.

Conversations from Deloitte University

Where are leading-edge technologies being applied first? How are they shaping careers at Deloitte? In this video series, Deloitte professionals, led by Bill Briggs, Deloitte Consulting LLP Chief Technology Officer, gather at Deloitte University to discuss mixed reality, blockchain, and machine intelligence, and how they matter to our clients and our people.

Connect with the issues that matter to your career

It’s no surprise that new technologies are shaping careers at Deloitte along with the work we do for clients. But what are those technologies? Why are they being deployed? And who is out front in helping clients leverage them? Find out, below.


Cloud transformation

Basically, cloud computing is leasing hardware, platforms, software, and even business processes as services, rather than organizations owning and maintaining them on premise.

Why it matters: Moving to cloud can help improve processing speed and can help keep systems current. It can also improve operational agility because cloud can be faster and make it easier to draw insights from data and act on them in real time.

Our work: Deloitte works with all phases of cloud transformation—strategy, development, implementation, and management. And we maintain alliances with top technology providers.

Careers it shapes: If you’re in Management Information Systems (MIS), engineering, computer engineering, development, or digital design, check out cloud services.

Deeper dive: Cloud Consulting


Mixed reality

Mixed reality sits at the intersection of Augmented Reality/Virtual Reality (AR/VR) and IoT trends. It brings the virtual and real worlds together to create new environments in which both digital and physical objects—and their data—can coexist and interact with one another.

Why it matters: Mixed reality has the ability to make data more contextual and experiential, which is beginning to influence everything from military training to sports viewing to consumer retail.

Coming soon: The ultimate help desk, where a factory floor worker wearing smart glasses can not only get diagnostic information displayed on the machine he’s looking at, he can reach out to a skilled technician for assistance with barely any pause in efficiency.

Careers it shapes: We recommend exploring technology consulting, human capital consulting, digital design, and tech-related positions in Risk and Financial Advisory.

Deeper dive: Mixed reality

Mixed reality

Robotic process automation (RPA)

Robotic Process Automation (RPA), often referred to as ‘robotics’ or ‘robots’, is defined as the automation of rules-based processes—leveraging software that can run on top of web-based applications, ERP systems, and mainframe systems—such as automating transaction processing, data manipulation, and communication across multiple systems.

Why it matters: Robots perform tasks with a high degree of accuracy and operate 24x7, with higher throughput and speed, and can rapidly scale up or down depending on the nature of the business issue. By eliminating repetitive manual tasks, companies can refocus their employees on higher value activities.

Where it applies: Deloitte is using RPA across its services to perform data-driven tasks in everything from audits to M&A due diligence to streamlining transaction processing.

Careers it shapes: If you want to use RPA, explore tax, consulting, audit, forensics, risk and financial advisory, and M&A.  

Deeper dive: RPA


Internet of Things (IoT)

Sensors and computers are everywhere, and through the Internet they can all be connected. The result is a sea of unstructured data created by billions of individual actions and decisions, inputs and outputs, each day. These data points can be correlated and analyzed. They can even be used to enable connected devices to influence each other.

Why it matters: This isn’t just about gadgets. Big data from IoT contains insights that can help companies compete and grow and—more importantly—help address significant world issues from climate change to disease to terrorism.

Eye-opening stat: International Data Corp estimates the volume of data from all devices will grow to 44 zettabytes by 2020. (That’s big. Look it up.)

Careers: IoT is likely to matter to most careers in some way. Depending on your background, we suggest exploring audit innovation, analytics, cyber security, digital design, and technology consulting.

Deeper dive: Internet of Things



The technology protocol behind Bitcoin, blockchain is a distributed consensus ledger that encrypts and shares contractual transactions digitally across a network of participating servers around the world.

Why it matters: Blockchain technology has the potential to democratize trust by eliminating the need for third-party validation for financial and other agreed-upon transactions.

Coming soon: Smart contracts where data from IoT can automatically be used to validate and execute agreed-upon transactions.

Careers it shapes: We recommend exploring finance, tax, federal, and supply chain consulting to be an early promoter and adopter of blockchains.

Deeper dive: Taking Blockchain live


Trending career links

Deloitte careers offer many ways to make an impact. Here are a few places to start your career research.

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Meet our people

Technology isn’t a department or service line. It impacts virtually every business area we offer in one way or another. The people featured in our videos reflect that. Meet a few of them and discover how their backgrounds, roles, and service areas impact their views.

Bill Briggs
Chief technology officer, Deloitte Consulting LLP

On hiring: “The biggest thing we need are ideas and passion that help break us from how we’ve thought about the world.”

When Bill isn’t leading provocative conversations on technology at Deloitte University, he’s leading those conversations with some of the world’s most influential companies—helping their leaders anticipate the impact that new and emerging technologies like blockchain and Artificial Intelligence (AI) may soon have on their businesses and helping them navigate from the realities of today. As CTO, he also leads the strategy for the technology services Deloitte offers.

Christina Alexander
Tax consultant, Deloitte Tax LLP

On choosing Deloitte: “Deloitte really is out in front of what’s changing the world. That’s an exciting place to be.”

Christina is a recent graduate of Washington State University. After completing three internships with Deloitte while attending school, she’s taking a position in our Seattle office where she’ll focus on technology clients. She plans to get her CPA this coming spring and is looking to specialize in Technology Management Consulting. Based on her performance in our video, she might want to consider a bit of acting on the side.

Kaitlyn Kuczer
Senior consultant, Deloitte Consulting LLP

On AR and IoT careers: “You are getting into a new technology at the forefront.
So you have the opportunity to become the leader.”

Kaitlyn’s background is in mathematics and chemistry. Her future is immersive digital experiences and the use of IoT data. She’s worked on market strategies and managed an important technology alliance and is now involved in helping clients use data in more impactful ways—hence her work in mixed reality. As she says of AR, “It’s going to change everything, the way mobile changed everything.”

Abhishek Biswas
Senior manager, Deloitte & Touche LLP

On the trust economy: “With blockchain we are able to transfer value, peer to peer, the way we send an email.”

Abhi has a background that combines computer science with business. As an advisor who works heavily in the financial sector, he’s very much on the leading edge of blockchain application. He’s not only seeing blockchain as disrupting that market, he sees how that sector can benefit—from validating sustainability in portfolios to lowering the costs of international payments and transactions for his clients’ customers.

Yvon Pho
Senior manager, Deloitte & Touche LLP

On cognitive: “I think we’re on the second S curve of an industrial revolution in analytics.”

Yvon works in risk analytics and uses cognitive tools to mine big data sets for Fortune 500 clients in the retail and restaurant sectors. For example, she’s helping clients monitor and assess customer reviews and social posts to discover and even predict potential brand reputation and food safety issues, dramatically improving response time and accuracy.

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