The business services market faces a complex environment - a continued trend towards outsourcing but with huge near term pressure on providers, especially from government - the key customer to many. Against this backdrop suppliers require a clear strategy, an effective bidding process, efficient operating models and robust management information.
How we can help
Our industry specialists from across Deloitte are helping our clients in the sector to:
- Develop a clear market position based on a distinctive service, company culture and industry focus
- Drive efficiency into contracts, transforming ways of working and managing margins
- Improve management information for more informed decision making e.g. ‘cost-to-serve’
- Leverage our insight into dealing with increasingly sophisticated clients - both government and private sector
- Expand operating models across borders, leveraging our international presence; Middle-East and BRIC countries in particular
Business Process Outsourcing
Our Business Process Outsourcing (BPO) team incorporates specialists in the selection of, and implementation of BPO contracts, including programme management (contract mobilisation), strategy and insight into client buying requirements, financial modelling for PbR and contract profitability analytics. We would be delighted to discuss your opportunities and challenges and how we may be able to help. Read more.
Deloitte is the leading firm of advisors to the Facilities Management sector and has a dedicated Facilities Management sector team that works with a range of businesses from small UK corporates to the largest firms with both UK and international presence. Through our long term trusted client relationships we have developed a deep sector expertise and understanding of the industry. We help our clients achieve their goals and answer those strategic questions by creating bespoke solutions that are specific to their situation. Read more.
Human Capital Services
Deloitte is the leading firm of advisors to the Human Capital Services and has a dedicated Human Capital sector team that works with a range of businesses from entrepreneurial privately-owned businesses to some of the largest listed firms. Through our trusted relationships we have developed a deep expertise and passion for the industry. Our thinking is insight-led, based on extensive experience and up-to-date research into the challenges faced by our clients. We help our clients to achieve their goals by defining bespoke solutions that are specific to their situation. Read more.
Deloitte is the leading firm of advisors to the Plant Hire sector across all its service lines and has a dedicated Plant Hire sector team that works with a range of businesses from small UK corporates to the largest firms with both UK and international presence. Through our long term trusted client relationships we have developed a deep sector expertise and understanding of the industry which enables us to help our clients understand their current challenges and how to address them as well as defining and delivering their future strategy. Read more.