Business Chemistry®

Using data to improve the art of relationships

Designed for use in a business context, Business Chemistry® draws upon analytics technologies to reveal four unique patterns of behaviour. The system provides insights about individuals and teams based on observable traits and preferences, with the goal of developing openness and collaboration to drive individual and team performance.

Our response to Covid-19

Teaming, now more than ever, is critical. In this time of change, understanding our individual and team working styles, our similarities and differences, is critical to creating teaming success and remaining resilient. To help stand up teams and support our clients responding to their new environment we have developed a series of virtual Business Chemistry workshops.

Virtual workshops are delivered via a combination of virtual collaboration platforms and Deloitte Greenhouse technologies, allowing client teams to explore their similarities and differences, and collaborate on building inclusive teaming strategies. Teams are equipped to approach the current working environment with greater trust, and open and honest conversations.

Why Business Chemistry?

Relationships in the workplace are critical for efficiency, productivity, and long-term success, but what happens when these relationships are failing to reach their potential? In today’s constantly changing business environment and with increasingly diverse workforces, high quality relationships can be difficult to achieve. Business Chemistry offers easily-digestible insights which can be applied to real-life situations, to improve the quality of team effectiveness through better understanding and collaboration and achieve company objectives.

Business Chemistry insights provide valuable teaming support throughout the business life-cycle, during key events such as new business unit formation, merging of operations and teams, and changes in leadership, or as part of a team building day to help collaborate more effectively across group function silos.

Business Chemistry provides:

  • a practical and actionable tool with a common language to explore behavioural styles in the workplace
  • unique insight into a team’s composition and characteristics
  • a greater understanding of self and others for collaborative and efficient teaming
  • a guide for benchmarking individuals against a global business community
  • more meaningful relationships and honest conversations between team members and stakeholders
  • greater trust between team members and departments to help achieve common goals

The four patterns of behaviour

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The Four Types

Deloitte developed the Business Chemistry® to help provide insights about individuals and teams based on observable traits and preferences. Business Chemistry reveals four scientifically based patterns of behaviour. The four primary Business Chemistry types are:

The value of Business Chemistry is in using it to harness the diversity of styles within a team that bring unique strengths, perspectives, and distinct approaches to generating ideas, solving problems and making decisions. Business Chemistry provides essential tools to harness the diversity of different working styles within teams to increase collaboration, effectiveness, and accomplish shared goals.

What’s your Business Chemistry? Find out here.

In the press

Client credentials

“I’m a Pioneer/Integrator. When I took the test 6 months ago, I had a lightbulb moment. I wasn’t surprised by my results, and I immediately realised the value in finding out the Business Chemistry profile of my senior team.

As a member of the Departmental Board, my focus on working to meet our overall strategic goals, meant I could see how the tool & coaching could be used to build even better collaboration across functions. Having completed Business Chemistry, I would certainly say my team are more considered in their approaches and behaviours, ensuring inclusivity. We are working better together, including with stakeholders, in meeting our organisational goals. I’ve taken part in three Business Chemistry workshops, and every time I learn something worthwhile.”

Mike Driver - Chief Financial Officer, Senior Leadership team, Ministry of Justice (Public Sector)

The book

Drawing upon extensive research and thousands of interactions with executives in the Deloitte Greenhouse, Kim Christfort and Suzanne Vickberg, show you how to create the kind of chemistry that fuels success by engaging with others on their own terms. They explore how to simultaneously meet the needs of distinct working styles in order to harness the power of diverse perspectives. And they share learnings from leaders and their teams across industries and all over the world who have put Business Chemistry to work for themselves. Now you can do the same.

A refreshing departure from the typical business read, Business Chemistry is full of colourful descriptions, evocative stories, intriguing data, and practical strategies. It offers concrete guidance on bringing out the best in people with varied strengths who excel in different contexts.

Whether your goal is to raise your own level of performance, enhance customer engagement, or become a more effective leader, this resource provides what you need to build empathy and stronger relationships, manage and motivate different types of people, and activate the power of diversity in order to lead teams to success.

Order the book

Business Chemistry history

Deloitte teamed with scientists from the fields of neuro-anthropology and genetics to develop a system that leverages modern computational techniques to bring a data-driven approach to observing and understanding differences in people’s business styles. The resulting system is easy to remember, but with a sophisticated underpinning that highlights statistically relevant behavioural cues in a business environment.

Business Chemistry Blog

Read our blog to find out how the Business Chemistry types respond differently to stress in the workplace, which unique traits set CxOs apart from the typical professional, and why Guardians are so risk averse.

Read the blog.

Traits at the top

The Deloitte UK Fast 50 programme recognises and celebrates the achievements of the fastest growing technology businesses in the UK. The latest edition of the programme explores the profile of the CEOs leading these inspiring companies using Business Chemistry and reveals some interesting insights. Find out how this talented group of leaders differs from the wider business population in the latest report.

Practical magic: The power of chemistry

The power of chemistry is an audio reading of a chapter from the book Business Chemistry: Practical Magic for Crafting Powerful Relationships. Deloitte created Business Chemistry as a practical tool to harness the power of diverse teams in the workplace, and increase personal and collective performance.

Practical Magic is available from Amazon

Contact us

Reach out to Deloitte's Chief Chemist to request a Business Chemistry session for your team.


Andrew Harris

Andrew Harris


Andrew is the lead partner Partner of Deloitte’s Finance Transformation team, with over 15 years’ experience working with finance executive teams and CFOs on cost reviews, business diagnostic, assuran... More

Jessica Dooley

Jessica Dooley

Senior Manager

Jessica founded and leads Deloitte’s Business Chemistry client practice for the UK and North West Europe member firms. A business behavioural tool designed to help teams communicate and collaborate be... More