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Tech Trends 2019
UK Government and public services perspective
The story of technology trends is inseparable from the story of the public sector. Governments and other public entities support foundational research and put new tools to use. As technology evolves and public sector priorities grow broader and more complex, leaders feel pressure to make the most effective use of the newest advances.
As leaders work to reshape their organisations and realise the possibilities offered by technology, they rely on fresh, relevant insights. This perspective provides a UK Government and Public Services lens on Deloitte’s Technology Trends 2019: Beyond the digital frontier.
Macro technology forces at work
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Nine technology forces (cloud, analytics, digital experience, blockchain, cognitive, digital reality, core modernisation, cyber, and the business of technology) have been the backbone of innovation past and present. These forces are critical for organisations— their controlled collision can compound the effect of purposeful, transformational change. What is the “state of the state” of these forces today and how can organisations harness them? Getting started
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Government and public services lens on the trends
Beyond the digital frontier: Mapping your future
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Digital transformation has become a rallying cry for public bodies. Yet all too often, organisations limit themselves to what they know, and don’t truly explore new technologies or entirely different business models. Developing a systematic approach for identifying and harnessing opportunities at the intersections of technology, science, and business is an essential first step in making digital transformation concrete and achievable. Getting started
Trends in action To make the most of technology adoption, public bodies are finding useful lessons in the private sector — and vice versa. Cashierless stores could serve as models for care exchanges. The NHS can use AI-enabled verification of eligibility that is becoming common in the insurance sector. Public bodies could use AI and other digital techniques to screen recruits like the private sector is increasingly doing. |
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