London Office Crane Survey Summer 2023 Spectre of obsolescence stimulates refurbishment
Rarely can the job of the London developer have been trickier. But despite the structural and cyclical headwinds, developers are again embarking on many new London schemes. Read full introduction
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Rarely can the job of the London developer have been trickier. But despite the structural and cyclical headwinds, developers are again embarking on many new London schemes. Our latest London Office Crane Survey (LOCS) records a striking 80% increase in the volume of new starts, to 4.4m sq. ft., across 50 schemes. This is undoubtedly a vote of confidence in London, after the intense disruption of the pandemic and severe supply chain difficulties and inflation that have followed Russia’s invasion of Ukraine. Looking behind the headlines reveals the myriad factors confronting the London developer and the complicated calculations they are having to make. Hybrid working has reduced the demand for space, though it may take years to ascertain precisely to what degree. In addition, the recent sharp rise in interest rates after a prolonged period of ultra-easy monetary policy has placed the viability of many schemes in doubt – and the financial strains felt at the beginning of the survey period were exacerbated by the “mini budget” of September 2022. The pandemic, meanwhile, seriously disrupted supply chains, while the Ukraine war pushed up the cost of energy, and of energy-hungry materials, like concrete and glass, essential to construction. Given these headwinds, what accounts for the uptick in new starts observed in our Summer survey? Perhaps the most prominent factor driving London development, which we first heralded in 2020, is the threat of obsolescence, or “stranding” of assets. As we noted in our Summer 2022 LOCS, 80% of London office stock fell below the Energy Performance Certificate (EPC) grade A or B rating that is expected to be mandatory as soon as 2030. This has driven the number and volume of refurbs – 37 schemes comprising 3.2m sq. ft. – to the highest level since we began recording the data in 2005. While the debate on stranded assets reflects the EPC legislation and is essentially about energy efficiency, many other factors are rendering swathes of office space unappealing. Occupiers now demand attractive interiors – fit outs with natural light, and with outside space are at a premium. It may also be clichéd to speak of the importance of location, but what constitutes a ‘good’ area is now more likely to be determined by transport connectivity as much as tradition. And attractive amenities – restaurants, bars and theatres – are also now required for offices to ‘earn the commute’. One standout finding of the Summer 2023 survey is that the West End has, for the second survey running, trumped the City in terms of the volume of new starts – 1.3m sq. ft. versus 0.6m in the City. While the West End has long been a desirable location, the City for years provided the large floor plates demanded by banks. With a post-pandemic vogue for smaller, higher-quality offices, the West End is back in the ascendant. In a market of constrained rental growth, annual rents in Mayfair and St James’s hit £140 per square foot (psf) at the end of 2022, according to BNP Paribas, with Colliers International reporting a rent of £165 psf at 65 Davies Street in Mayfair in the first quarter of 2023. The new Elizabeth Line (formerly Crossrail), stretching from Reading, Berkshire, in the west, to Shenfield, Essex in the east, already accounted for an astonishing one in six of all UK rail journeys in the final quarter of 2022. Unsurprisingly, developers told us that they expect the line to increase office demand, though only a third say their own plans have changed – perhaps because the line, under construction since 2009, was already baked into plans. In short, the picture for developers is nuanced. To a greater degree than we anticipated, London offices are no longer a homogenous, fungible, asset class, with bond-like characteristics. Rather, there will be a demand for attractive, sustainable, well kitted-out space, close to transport hubs and amenities. It is the requirement to bring offices up to scratch, especially on sustainability grounds, that will drive London development for the rest of the decade. Siobhan Godley Partner, UK Real Estate Leader
Key findings Welcome to our London Office Crane Survey Summer 2023 hub. Here you can access all of the latest commentary and data pulled together by the team at Deloitte. Once again we are focusing firmly on the data, and to make our key findings easier to navigate, we have grouped them into a series of important industry themes. We invite you to explore the thinking housed in each section, using our findings to inform your view of this fast changing market, and our interactive map to dig deeper into the different areas of London covered by the survey.
About the survey What? A report that measures the volume of office development taking place across Central London and emerging London submarkets. Where? London, covering the central office markets: The City, West End, Docklands, King's Cross, Midtown, Paddington and Southbank, and emerging submarkets: Vauxhall-Nine Elms-Battersea, Stratford, and White City. Who? Developers building new offices or undertaking significant office refurbishment of 10,000 sq ft +. When? This survey covers the period from October 2022 to March 2023. How? Our team of researchers have walked the streets of Central London to monitor office construction. Data on office construction in the emerging London submarkets is collected through online sources. This research is then verified against data provided by developers and input from our in-house property experts.
Theme 1: Development "Developers seem to be quietly optimistic about the future of London’s development pipeline. Positive signs include the almost 80% increase in the volume of new starts over the previous survey and the highest volume of refurbishment starts on record.” Sophie Allan, Director, Real Assets Advisory The volume of new starts is up by almost 80% over the Winter 2022 survey. This survey has seen the start of the highest volume of refurbishment schemes on record. West End new starts are up for the second consecutive survey while the City has seen a reduction in activity over the last two survey periods.
Mathew Evans-Pollard Partner, Head of Development & Assurance, Development Lead +44 (0) 20 7303 3735 mevanspollard@deloitte.co.uk Sophie Allan Director, Real Assets Advisory +44 (0) 20 7303 3192 sophieallan@deloitte.co.uk
The volume of new starts is up by almost 80% over the Winter 2022 survey Central London: Volume and number of new starts per survey Source: Deloitte With 4.4 million square feet (sq. ft.) of new construction starting across 50 schemes, there is a notable increase in the number and volume of new starts compared to the previous survey period. The average new scheme size rose to c.88,000 sq. ft. from c.79,000 sq. ft. in our previous survey. It is important to note that Citigroup's 900,000 sq. ft. owner/occupier refurbishment of 25 Canada Square represents approximately a fifth of the total volume of new starts. Excluding this scheme, the Summer 2023 survey records 3.5 million sq. ft. of new starts across the remaining 49 schemes, still a substantial c.43% increase over the 2.5 million sq. ft. of new starts recorded in the Winter 2022 survey. This could partly be attributed to pent-up demand caused by supply chain issues, labour shortages and the time taken to complete the planning process. It could also be partly driven by the increased pressure to refurbish space that is under the threat of obsolescence. Continued letting of commercial space with an EPC rating below E became unlawful as per the latest minimum energy efficiency standards (MEES) regulations which came into effect in April 2023. Occupier demand for best-in-class space is still a key driver in the leasing market. This continues the disparity that we have long highlighted between "The Best" and "The Rest" in the London office market.
This survey has seen the start of the highest volume of refurbishment schemes on record Central London: Volume of new starts - new build vs. refurbishment Source: Deloitte With 37 new refurbishment schemes starting, covering a total volume of 3.2 million sq. ft., this survey period records the highest number and volume of refurbishment starts since we started tracking them across the seven Central London submarkets in the Summer 2005 London Office Crane Survey. Drivers of the trend towards comprehensive refurbishment include occupiers’ continued flight to higher quality accommodation that aligns with their market profile, talent attraction and retention agendas, and evolving approaches to working practices. It has been noted that securing Planning consent for refurbishment projects has recently proven to be easier to obtain when compared to new build permissions. This, along with, the anticipated MEES regulations that will require office buildings to achieve EPC C by 2027 and EPC B by 2030, are also contributing to this trend. West End new starts are up for the second consecutive survey while the City has seen a reduction in activity over the last two survey periods Central London: Volume of new starts by submarket Source: Deloitte The West End has seen an increase in the volume of new starts for the second consecutive survey while the City has seen a reduction in activity for the third survey in a row. Southbank has seen a significant increase in the volume of new starts, which can be attributed to three new developments: 1 Southwark Bridge Road, TIDE, and Tower Bridge Court. The high volume of new start activity in the Docklands, on the other hand, is entirely due to Citigroup’s refurbishment of its EMEA headquarters at 25 Canada Square, at the heart of Canary Wharf. The West End is a market of increasing occupier focus. Businesses are opting to encourage office attendance more proactively and are considering how to attract employees back to the office. Post Covid-19, occupiers are fitting out space in new ways. There has been a shift away from the traditional banks of desks of the past to make way for amenity-rich space. This is often more open, collaborative space for mentoring and creative work, wellness rooms, luxury coffee facilities, etc. In addition to more attractive interiors, the West End offers rich cultural amenities. High completion levels are currently expected towards the end of 2023, though the trend of completion delays may push some into 2024 Central London: Total volume of space completed per survey Source: Deloitte This survey recorded the delivery of approximately 3 million sq. ft. of completed office space across 30 schemes in Central London. As we expected, this is significantly lower than the 6.6 million sq. ft. that had previously been scheduled to complete over this survey period. 22 schemes, covering 3.6 million sq. ft., have now pushed their estimated completion dates to the remaining three quarters of 2023. This has raised the estimated completions for the Winter 2023 survey to over 5.3 million sq. ft. across 64 schemes. Yet again we do not expect this entire volume to be delivered within the next survey period. Continuing completion delays are likely, driven by ongoing global supply chain issues as well as rising costs and shortages of labour and building materials. This delay could be beneficial to the leasing market as a slower feed of available prime space will help sustain rental levels for best-in-class office space. With the new start volume exceeding the completion volume over the survey period, the volume under construction has risen by 12% over the previous survey Central London: Total volume under construction per survey Source: Deloitte As of 31 March 2023, there are 123 schemes under construction across the Central London market, comprising 14.4 million sq. ft. This represents a 12% increase over the total construction volume of 12.8 million sq. ft. recorded in our previous survey. To perform the required decarbonisation retrofits, a significant increase in the construction workforce will be necessary. There will have to be significant investment in recruitment and specialised training to meet London’s construction requirements. For best-in-class space, it is expected that rents will continue to experience upward pressure due to the limited supply. This means that even if it is expensive to complete developments, the appetite for top calibre office space could generate longer lease-term commitments and robust rental performance. Developers perceive a somewhat stable leasing market Developer Survey: 'Compared to six months ago, how do you currently perceive the leasing market?' Source: Deloitte Our survey respondents perceive a more stable leasing market. Post-pandemic the London office leasing market has demonstrated its resilience by recording buoyant levels of take-up (albeit heavily focused on Grade A). But rises in interest rates and inflation and other macroeconomic headwinds have injected some caution into the market. While rising costs and inflation are still a concern, businesses are cautiously optimistic that increases will begin to moderate in coming months. This could explain the more balanced outlook for the current leasing market when compared to six months ago. There is still a need for office space, despite hybrid working and tenants’ shift in focus towards quality over quantity. Confidence about demand seems to be reflected in developers’ sentiment that the leasing market has become more stable. Legal sector pre-lets largest proportion of space in current ongoing construction projects Central London: Percentage of pre-completion lettings by sector Source: Deloitte 5.3 million sq. ft., which represents 36% of the total volume under construction in Central London, has been pre-let as of the end of March 2023. Legal occupiers have taken 31% of this volume, making it the most active tenant sector. The dominance of legal sector pre-lets reflects a structural shift in terms of the type of space required: from cellular to more open plan; from full-time office to hybrid working; and towards improved sustainability ratings. With the technology sector announcing significant job cuts, it is not surprising that it is less active in the pre-let market, which requires significant commitment in terms of both rents and lease lengths. The largest technology, media and telecom (TMT) take-up in the schemes currently under construction is Google's pre-let in its King's Cross development which took place in 2018 and which is yet to complete. Rents are expected to experience positive growth due to the competition for upgraded office space, where the focus is on sustainable and energy efficient stock. Developers expect office space demand to increase due to the opening of the Elizabeth Line, though just a third say their development plans are affected by it
Developer survey: To what extent do you believe the opening of the Elizabeth Line has influenced demand for office space in London?
Source: Deloitte
Developer survey: How has the opening of the Elizabeth Line impacted your plans concerning the type and location of future office developments?
Source: Deloitte
Developers seem confident that the opening of the Elizabeth line will influence office demand in areas close to the new stations. Developers have been aware of the plans for the Elizabeth Line and the resulting expansion of transit links across London for more than a decade. This has probably affected their development plans in the past. The Elizabeth Line formally opened in May 2022 instead of in December 2018 as a result of delays and ballooning costs. We can see from developers’ responses that they are less certain about how the line’s recent opening will affect their future development plans. This might explain why almost half of surveyed respondents stated that they are still evaluating its impact. The opening of the new line has increased connectivity across Central London, which could result in an uptick in value of office space in the vicinity of these stations. Given very high rents in Central London, the Elizabeth Line may over time enable commuters to relocate out of Central London to less central and less expensive locations along the route.
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Theme 2: ESG “At a time when many of the traditional drivers of development activity are lacking, a combination of positive ESG-related opportunities combined with downside stranding risk means there is strong stimulus for renewal.” Philip Parnell, Partner, Head of Valuation and Real Estate Climate & Sustainability Lead Developers are seeking further clarity around net zero but are eager to achieve it.
Philip Parnell Partner, Head of Valuation and Real Estate Climate & Sustainability Lead +44 (0) 20 7303 3898 pparnell@deloitte.co.uk Jo Hills Director, Real Assets Advisory +44 (0) 20 7303 2098 jhills@deloitte.co.uk
Developers are seeking further clarity around net zero but are eager to achieve it Developer survey: By when do you think all your new developments will be net zero? Source: Deloitte Feedback from developers on the drive towards net zero is consistent with recent surveys. They want greater clarity about net zero targets and the measures needed to achieve them. This is in line with our observations about the continuing wait for a common methodology defining net zero. The work in this regard led by the UK Green Building Council is eagerly anticipated. With the expected tightening of the MEES regulations, developers and building owners are now under pressure to ensure that their buildings achieve a minimum of EPC B by 2030. Given this requirement to upgrade, developers are also targeting wider ESG standards (such as BREEAM, NABERS, WiredScore, etc.) and promoting their benefits. The stakes are high in that the anticipated 2030 deadline means that a significant proportion of London office stock is exposed to value erosion risk and potential “stranding”. With the current lack of clarity around the path to net zero, developers are having to make their best educated guess on transition strategies. Nonetheless, when asked when they think their developments will reach net zero, their responses ranged, for the most part, between now and 2030. This raises the question of whether a standard can be targeted without a clear understanding of what it means. But it does reflect the underlying intention to meet the ultimately agreed net zero standard while upgrading buildings to meet the MEES deadline.
Theme 3: Investment “At a time when occupational demand is focused on the highest-quality space, the viability of development projects remains very challenging, primarily due to inflation and the sharp rise in the cost of finance.” Tony McCurley, Senior Advisor, Real Estate Developers are quietly optimistic about the future of London’s development pipeline. Delays in completion mean that over 10m sq. ft. is now projected to deliver during 2023. 2023 is still on track to be the “Year of the Catch-up” and 2025 will be the “Year of the Investor.”
Tony McCurley Senior Advisor, Real Estate +44 (0) 20 7007 0614 tmccurley@deloitte.co.uk Lauren Raw Assistant Director, Family Office Real Estate Investment Advisory +44 (0) 20 3741 2131 lraw@deloitte.co.uk
Delays in completion mean that over 10m sq. ft. is now projected to deliver during 2023 Central London: Future office development pipeline Source: Deloitte Delays in completion now mean that over 10 million sq. ft. is due to complete in 2023 which is shaping up to be the "Year of the Catch-up". With that said, due to delays in the supply chain along with shortages in labour and materials, it is highly likely that a significant proportion of this figure will be pushed out to 2024 and beyond. Central London office take-up totalled less than 10 million sq. ft. in 2021. If 10 million sq. ft. were to complete in 2023, this oversupply could dilute market demand for premium office space. Any further delays in completion, however, could prove positive for the leasing market. Delayed completions reduce supply and would enable landlords to retain a robust negotiating position, stimulating rental growth prospects. Looking further forward, as the real estate industry navigates macroeconomic and geopolitical headwinds and as the value of secondary stock declines in the face of impending MEES deadlines and wider stranding risks, the relative paucity of Grade A supply is creating a wave of opportunity for investors. We therefore expect that 2025 will be the 'Year of the Investor'.
Developers are quietly optimistic about the future of London’s development pipeline Developer survey: 'Compared to six months ago, how do you expect your pipeline to change in the next six months?' Source: Deloitte The respondents to our developer survey are slightly more optimistic on the near-term prospects for their Central London development pipeline when compared with the previous survey. While their optimism is inevitably tempered by geopolitical concerns and macroeconomic headwinds, it is also buoyed by the expectation of a slowdown in construction cost inflation in the near future. Ordinarily, adverse geopolitical issues, high costs (for materials, labour and energy) and interest rates are factors that would cause developers to be hesitant to start new development schemes, at least in the short run. But we believe factors such as the underlying strength of tenant demand for Grade A office space with high sustainability credentials and the pressure to meet the deadline to achieve EPC B by 2030 are stimulating the development – or at least, refurbishment – pipeline.
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Theme 4: Cost “Sustained higher interest costs continue to impinge upon project viability. While inflation remains a concern, expectations for any rate cuts have once again shifted further into the future” Chris Holmes, Partner, Head of Real Estate Debt Advisory Cost is still the leading challenge to construction according to UK developers, with material and labour costs the main drivers. Project finance costs have remained elevated since our last survey. Lower debt advance rates against project costs are largely a result of lower projected cashflow ratios at stabilisation.
Chris Holmes Partner, Head of Real Estate Debt Advisory +44 (0) 20 7007 2873 cpholmes@deloitte.co.uk Sophie Allan Director, Real Assets Advisory +44 (0) 20 7303 3192 sophieallan@deloitte.co.uk
Tender pricing expectations over the next 12 months are lower than in our previous survey Price Expectations over next 12 months; Inside M25 Weighted by Market Source: Deloitte The rate of price increases has fallen across office, residential and fit-outs. 70% of respondents expect prices to continue to rise, down from 80% in the last survey. Respondents say they have had to decrease construction specifications of their projects to reduce cost and address viability/profitability challenges.
Costs and economic environment seen as the biggest challenges to construction by developers Developer survey: 'What are the biggest challenges to development today?' Note: *Options introduced in the Summer 2023 survey Note: ** Previously listed as “Brexit” and “Covid-19”, now expanded to “Economic Environment” to include factors like “Inflation” and “Business Confidence” Source: Deloitte Construction costs and the economic environment are perceived as the biggest challenges by respondents to the latest developers’ survey. When asked about specific components that they see as the biggest challenge, most pointed to the cost of materials, labour costs and inflation. These are followed by business confidence, funding issues caused by higher interest rates, and the impact of the increased appetite for sustainable space on confidence in the leasing market. Project finance costs have also remained elevated since our last survey. The step change in interest roll-up costs in H2 2022 continues to cause feasibility issues. The problem is especially acute for developers that acquired sites before the Bank of England began to raise interest rates in late 2021. Lower debt advance rates against project costs are largely a result of lower projected cashflow ratios at stabilisation. Developers see labour and materials as the biggest construction cost challenges Developer survey: 'What are the biggest challenges to development today?' - Construction cost breakdown Source: Deloitte Labour and materials continue to be the top drivers for construction costs. Labour shortages and supply chain issues that limit the access to construction materials means that firms are placing orders in bulk. Technology has been an important factor in efforts to improve the resilience of supply chain planning and execution. Several companies have significantly increased their investments in digitisation of supply chains. According to the latest corresponding S&P Global/CIPS UK Construction Purchasing Managers' Index (published 06 April 2023), suppliers continue to attribute the rise in input prices to rising staff wages and elevated energy costs. The report also found that respondents noted improved availability of construction materials and reduced logistical bottlenecks in March 2023. Labour and materials remain the largest price drivers If you have expressed a change in your prices over the last 12 months, we would like to understand what has driven this change. Source: Deloitte Materials and labour remain the largest price drivers in this survey. Energy also continues to be a major cost driver. Skillsets are noted as falling short within the industry; this will have a longer-term impact on the ability to keep costs down. Firms continue to place bulk orders of materials to reduce delivery delays and fix prices. Respondents suggest that transparency with clients is vital to enable them to make better decisions and reach successful outcomes. Environmental Product Declarations, in which contractors state the environmental impacts of the products they are using, are beneficial for sustainability targets but add to the overall project cost due to the management and administration fees. UK CFOs cite geopolitics and labour shortages as the top risks to business, according to Deloitte CFO survey Risk to business posed by the following factors Source: Deloitte Respondents to Deloitte’s latest CFO Survey rated geopolitics, followed closely by persistent labour shortages, as the top risks to business. According to the respondents, recruitment difficulties have eased considerably in the first quarter. Yet almost a fifth of CFOs report that their businesses experienced significant or severe recruitment difficulties or labour shortages in that period. They do expect this to improve over time, with a marginal improvement over the next 12 months and the elimination of significant or severe recruitment difficulties in two years’ time. The risk to business posed by high energy prices or disruptions to energy supply reported in this survey is significantly lower than in the previous edition. This is largely due to the near 70% drop in wholesale gas prices since December 2022. CFOs report a fall in supply disruptions faced by their businesses. A small proportion of panellists surveyed expect significant or severe levels of disruption to persist in a year’s time, but the entire panel expects this disruption to recede in two years' time. CFOs expect inflation to fall to 4.2% within a year and to 2.9% in two years’ time. The fall in inflation expectations is likely due to an easing of the supply disruptions and labour shortages mentioned above. Expectations of future workload growth have improved compared to the previous survey Workload: Considering your workload today, how do you think this will differ in 12 months' time? Source: Deloitte The average expectations for the growth in workload over the coming year have improved to 5% this survey from 3% in the last survey. This remains below the peak of 7% recorded in the Winter 2021 survey. 42% of respondents say their growth is coming from an increase in demand and the construction market overall, while 34% see their growth coming from acquiring a larger share of the market. Feedback gathered from our survey suggests that the building trades have 60% of their work over the next 12 months already accounted for. This is in line with the levels reported in the previous survey. Rate of price rises lower than previous survey What is your view as to how your prices will change over the next 12 months? Source: Deloitte The rates at which prices are rising are lower than in the previous survey. However, average price rises are still at extremely high levels. Envelope (external cladding) trades are showing greater volatility. Many respondents expect prices to continue to rise. They are also experiencing a worsening in their ability to import, greater bureaucratic challenges, and delays at customs. For external works, material prices have settled but labour continues to be a cost driver.
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