Crisis and Resilience helps organisations assess and monitor risks that could cause crises, prevent and avoid them when possible, and establish response plans for potential crises. We also support clients through intelligent design processes, standards and delivery of services to create a robust organisation, ensuring its technology services are able to withstand operational stresses, cyber-attacks and constant change.
Services
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Crisis and Resilience Services
Deloitte offers a breadth of Crisis and Resilience services at each stage of the crisis lifecycle to support clients to identify, assess, prevent, prepare, respond and recover from crises. Whatever your challenge, find out how Crisis and Resilience can help you.
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Crisis Management
Deloitte’s Crisis Management services span the entire crisis lifecycle, helping clients identify, assess, prevent, prepare, respond to and recover from crises.
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Crisis communications
Crises put an organisation under intense public and media scrutiny. During this time communications is almost always the busiest function, but they are not the only ones communicating. Chairmen, chief executives, heads of business and others are thrust into the limelight.
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Investigations
Deloitte helps companies protect their brand and reputation by proactively advising on their exposure to fraud, corruption, and other business risk issues.
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Customer Breach Support
Increasingly sophisticated cyberattacks can catch even well-governed organisations off guard, exposing customers to possible identity theft and fraud, and threatening the organisation’s reputation, customer base, and revenue.
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Organisational resilience
Organisations have to operate in an ever-changing environment characterised by uncertainty, where their reputational value is closely aligned by how they respond to disruption. Whether it be cyber threats, political and regulatory change or disruptive innovation, our clients need to navigate shocks, high impact events and change in a sure-footed manner. To do this they need to plan and prepare for a diverse set of strategic, operational and technology risks.
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Reputation management
We live in a world where how we think and feel about organisations is as valuable as the product or service they are selling. Do organisations represent our values? Are they responsible and sustainable? Are they open and honest?
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Issues management
Issues management is the opportunity to establish and implement the right strategy to move an issue from a state of strategic or reputational risk to a managed state or resolution.