Local and Regional Government, UK
Caroline is experienced in the delivery of social care improvement projects with a particular focus on care pathway development and customer focussed operating models. She has twenty years’ experience in health and local authority organisations as well as voluntary and private sector social care providers in the UK and overseas. Caroline is currently the Director of Deloitte’s social care practice.
Particular areas of interest include:
- Organisational collaboration and integration
- User engagement and consultation
- Operational social work practice
- Social care workforce and leadership development.