Interested in Marketing & E-commerce technologies?

Deliver a great customer experience

In a highly demanding environment, building strong relationships with customers is essential. We help organisations define their marketing/ecommerce/sales/service transformation strategy and implement platforms to enhance the customer experience. With a human-centered design that focuses on change management and bringing new skills to their team, we empower our clients to achieve a successful transformation.

As a Digital Transformation consultant, you’ll not only support companies in developing their digital transformation roadmap, defining the required set-up and translating the needs into a concrete and agile delivery plan. You’ll also help them build their desired solution and implement it to drive positive change.

How will you grow?

• Working with clients to solve their problems, you’ll develop a deeper understanding of business challenges and how digital solutions can help.
• Practical hands-on experience working with other specialists will give you the desire to explore and master new technologies.
• You’ll develop expertise in the following areas: Digital Strategy & Experience, Digital Customer Management and Digital Commerce, Content & Marketing.

Who are you?

• You don’t accept the status quo and embrace this ever-changing environment.
• You’re fascinated with new technology and see all its possibilities.
• You’re an early adopter and are constantly keeping an eye out for the next big thing.
• You’re open-minded and excited by turning bright ideas into brighter solutions.
• You’re eager to help others understand the potential of digital and apply it to their business.
• You have a strong affinity with the latest digital innovations.
• You have a master’s degree in ICT, commercial, civil and/or industrial engineering.

Harness the power of transformation

Our Process Excellence teams implement end-to-end processes in one integrated system, supported by coherent data and advanced analytics. As these ERP implementations are large-scale and require a large workforce, clear phases are defined to structure the journey. Those different phases contribute to very diverse daily tasks for a Process Excellence consultant.

At the start of the project, you’ll design a solution which is aligned with the client needs. You’ll gather the business requirements on different processes through client workshops and determine how they match the SAP landscape. This allows you to develop your soft skills and build a relationship with the client. Once the design is clear, the implementation starts with you building the SAP system, enabling you to develop hard skills by navigating the system and developing more technical knowledge on SAP. After setting up the SAP system, you’ll test the solution individually, with other streams (e.g., sales and purchasing), and with the client. You’ll support the client in moving to the new solution and eventually the project will go live, meaning that the client starts working on SAP.

During this end-to-end process, you’ll face different situations and ways of working which allow you to naturally develop yourself and grow as a consultant.

In SAP Digital Transformation, you’ll help transform all customer facing processes into industry leading practices supported by a variety of underlying SAP modules and innovative technologies.

How will you grow?

• While becoming proficient in the tools and systems, you’ll also develop your soft skills.
• Gradually, you’ll take on more responsibility and guide younger team members in accomplishing their project tasks.
• As you grow in your job, you’ll become an expert in a functional domain (procurement, sales and distribution, logistics…).
• As you become proficient in combining these various skill sets, you may take on roles such as team lead or project manager.

Who are you?

• You relish analysing and optimising business processes.
• You have the natural ability to summarise complex client requirements into a language everyone understands.
• You’re eager to learn how to translate business processes into supporting SAP functionalities.
• You’re dynamic, encouraging, and are not afraid to step outside your comfort zone.
• You have developed a specific interest in business operations.
• You do not necessarily have a master’s degree in ICT, but understand the importance of technology in business optimisation projects.
• You have a background in business and/or engineering.