Human Capital Trends 2021

The social enterprise in a world disrupted

Making the shift from “survive to thrive” depends on an organization becoming distinctly human at its core—a different way of being that approaches every question, every issue, and every decision from a human angle first.

2021 Global Human Capital Trends: Special report

Pandemic and societal pressures accelerated the worker-employer relationship’s evolution beyond anyone’s anticipation. How might it further evolve amid the uncertainties of a disrupted world?

In our Special report we postulate four potential futures that illustrate how the worker-employer relationship could develop and how organizations and workers might respond. Read the full report here.

The worker-employer relationship (podcast)
Deloitte’s Kraig Eaton and Nic Scoble-Williams discuss how employers can prepare for multiple futures of the evolving employer-worker relationship. Listen to the podcast here:

2021 Global Human Capital Trends: main report Leading the shift from survive to thrive

In 2020, COVID-19 forced organizations around the world to enact radically new ways of working and operating amid the pandemic’s human and economic impacts. Organizations had to respond to a sudden, unforeseen crisis whose rapidly changing nature confounded efforts to predict and plan for events. The pandemic brought into sharp relief the pitfalls of strategies that envision moving from point A to point B on a static path, and that assume that one has years, not months or weeks, in which to rethink outdated views and establish a new set of truths. As we all learned the hard way, in an environment that can shift from moment to moment, the paths and time frames to achieving one’s goals must shift as well.

Human Capital Trends 2021

Download the global report and the Belgian perspective

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Human Capital Trends 2021

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How do Belgian businesses make the shift from survive to thrive?

Download the Belgian perspective of the report to gain insights into the main findings for the Belgian market and discover how they compare to the global results.

Want to relive our Human Capital Masterclass 2021?

With organisations pivoting out of survival mode, we held our masterclass in March to share insights into the 2021 Human Capital trends and explore new ways to thrive in the long term, even as disruption constantly resets the path forward.

Diving deeper

In this section, we dive deeper into five topics we wrote about in our 2020 report to further explore how organizations can bring out the human strengths that make organizational thriving possible.

Designing work for well-being: The end of work/life balance

  • The Trend: Organizations are taking well-being beyond work/life balance by starting to design well-being into work—and life—itself.
  • Surviving: Supporting well-being through programs adjacent to work.
  • Thriving: Integrating well-being into work through thoughtful work design.

Beyond reskilling: Unleashing worker potential

  • The Trend: Organizations need a workforce development approach that considers both the dynamic nature of work and the equally dynamic potential of workers to reinvent themselves.
  • Surviving: Pushing training to workers from the top down, assuming the organization knows best what skills workers need.
  • Thriving: Empowering workers with agency and choice over what work they do, unleashing their potential by allowing them to apply their interests and passions to organizational needs.

Superteams: Where work happens

  • The Trend: COVID-19 has taught organizations that teams are even more important to thriving amid constant disruption than they might have thought before.
  • Surviving: Using technology as a tool to make teams more efficient.
  • Thriving: Integrating humans and technology into superteams that use their complementary capabilities to re-architect work in more human ways.

Governing workforce strategies: Setting new directions for work and the workforce

  • The Trend: Organizations are looking for forward-facing insights about their workforce that can help them quickly pivot and set new directions in the face of uncertainty.
  • Surviving: Using metrics and measurements that describe the workforce’s current state.
  • Thriving: Accessing and acting on real-time workforce insights that can support better, faster decisions based on an understanding of what the workforce is capable of in the future.

A memo to HR: Accelerating the shift to re-architecting work

  • The Trend: Thanks to their handling of COVID-19’s challenges, HR organizations have earned the right to expand HR’s remit to re-architecting work throughout the enterprise.
  • Surviving: Having a functional mindset that focuses on optimizing and redesigning HR processes to manage the workforce.
  • Thriving: Embracing an enterprise mindset that prioritizes re-architecting work to capitalize on unique human strengths.

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