The World Economic Forum sounded an alarm in January 2020 by announcing: “The world is facing a reskilling emergency. We need to reskill more than 1 billion people by 2030.” The underlying message was that organisations, governments and society need to work together to ensure people around the world are not left behind.

This emergency didn’t come out of nowhere. Disruptors to the nature of work have been delivered by technology innovation, a growing demand for new competencies, changing employee expectations, shifting labour demographics and inclusion/diversity strategies, new workforce models, and the evolving business environment with all its regulatory changes. And more recently the COVID-19 pandemic, which is forcing a rethink on the role of Learning and Development (L&D) in organisations and how learning can be delivered in the more immediate term. Many chief learning officers and L&D teams have already realised that reskilling, upskilling and outskilling present the answer to these problems, but that learning as we know it will not suffice. 

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