Enterprise Service Management

Accelerating your journey to end-to-end, integrated Enterprise services by allowing your staff members to work seamlessly together across business units via a single digital platform.

Deloitte optimizes business outcomes by leveraging ServiceNow as an end-to-end digital workflow platform. We don’t just implement ServiceNow to automate your current processes—we reimagine how work gets done, delivering material improvements in revenue and cost reduction while optimizing the enterprise-wide service experience.

Explore Content

Today's digital experience is fragmented and frustrated.
Today's experience

In the current landscape, there are many solutions implemented in silo's. Next to that, those solutions work with various support channels, that are not centralised and may come over as overwhelming. All of this leads to a disjointed process where processes designed by functions or technology teams lose focus of putting the employees at the center of the design.

Technology Investment Paradox

While companies continue investing more in technology, the ecosystem of platforms that strive to structure work across the orgnisation is becoming more complex

Why a consumer-grade collaboration platform makes sense.

Consumer-grade, end-to-end experiences that are tailored to individual needs.


A  ‘one-stop-shop’ that is seamlessly integrated to other systems, streamlines workflows, increases knowledge sharing, and enables better insights.


Ability to work from anywhere, at anytime, from any device (e.g., desktop, tablet, mobile phone)(H5) And you drive real business outcoumes with ServiceNow

Key Contacts

Yves Rombauts

Yves Rombauts

Business Operations Practice Leader

Yves is a Business Operations Practice Leader in Belgium. Yves has a deep knowledge of technology strategy, Enterprise Architectures and IT transformation, integrations and separations. He has worked ... More