Article
Gov on the go
Boosting public sector productivity by going mobile
Government can do plenty of small but important things with mobile technology, from improving service delivery to streamlining work flow. But if public agencies truly want to reap gains from their investment, they will need to use mobile technology to redefine their approach to problem solving.
A productivity gap has emerged between the public and private sectors—one widened by government's inability to dynamically absorb and capitalize on new technologies like we've seen in the private sector.
Mobile technology, a very powerful productivity booster, offers the public sector a chance to close this gap and hit the reset button. It could not only improve internal communications and access to information within public agencies, but also enable government to fully redesign service delivery by harnessing the power of citizens as co-creators. Mobile presents a unique opportunity to drive efficiency and productivity and—at the same time—create vast improvements in the services it provides citizens.
Boosting public sector productivity by going mobile