Monitor Deloitte


Strategy | Monitor Deloitte

Future Confident

To navigate the future with confidence, organizations need to make the right choices: clear, timely and inspirational choices that deliver growth in a dynamic, disrupted world.

Our Services

Business Transformation

We focus on catalysing enterprise transformation, including shaping the business transformation strategy and prioritizing strategic capabilities.

Successful businesses anticipate and own disruptions by setting their course and building the capabilities they need to stay ahead. Monitor Deloitte's Business Transformation practice works with executives to catalyze enterprise-wide business transformation, including shaping the business transformation ambition and strategy, formulating new business models and prioritizing strategic capabilities and operating model imperatives.

This team works closely with Operations Transformation’s EMD team to further design these capabilities and operating models and convenes other Deloitte services to architect the complete business transformation program. Then, we help keep the moving parts connected, while maintaining visibility and a relentless focus on achieving the value our clients seek.

Our business transformation approaches, tools, and accelerators are applicable to the range of disruptors executive teams are tackling, today. Simply put, we create the context for our clients to pursue their transformation with confidence and offer the support to design and pursue an achievable transformation to realize their value ambitions.

You are interested in more information to our Service Offering Business Transformation - click here.


Corporate and Business Unit Strategy

In an increasingly uncertain and changing environment, we help clients create executable strategies for growth and value creation, portfolio optimization, differentiation and disruption.

That focus on strategy is imperative in the face of constant change and upheaval. Strategy is the touchstone that keeps management grounded, employees aligned toward core objectives, and resources allocated effectively. Importantly, a cohesive strategy provides clear assumptions of a company’s view of the future. When new trends or events emerge that are inconsistent with those underlying assumptions, the company can react with agility and address these new factors without impeding forward momentum.

You are interested in more information to our Service Offering Corporate and Business Unit Strategy - click here.



We help clients create and drive transformational change in customer, marketing and pricing strategies and capabilities that drive business growth, forge profitable consumer and customer relationships, and drive competitive advantage.

Monitor Deloitte’s Customer practice helps organizations create and drive transformational change from the perspective of the customer – to drive organic growth, to deliver valued customer experiences, to improve margins and profitability, and ultimately, to transform how companies do marketing. For each of these platforms we enable organizations from strategy through to execution and then how they measure and adapt for continuous advantage.

We regularly work with marketing, brand, or strategy executives who have a mandate for achieving long-term initiatives while pressured to demonstrate impact and return in the near term. We help them design and deliver customer insight-anchored change and growth in their enterprises.

Our Customer Operations practice helps organizations develop, implement, and operationalize multichannel customer interaction capabilities for both external and internal customer-facing operations. We assist with operational assessment, operating model design; omni-channel effectiveness, technology enablement, sourcing strategy, and transformation roadmap development and execution.

Our Pricing practice helps organizations address the spectrum of commercial pricing strategies, processes, and capabilities to align them with business, marketing, customer segmentation, and channel strategies.

You are interested in more information to our Service Offering Customer - click here.



Through a combination of design, strategy, social science, and technology, we work to unearth new opportunities and drive transformational growth for our clients. We help our clients set innovation strategy, design, build, and launch innovations and become better innovators. And we do this by using applied design methods to ensure people are always at the center of every solution.

Whether discovering the next big thing, expanding on what’s come before, or understanding how to harness digital disruption, businesses thrive and grow from innovation.

Deloitte’s design-led global innovation practice, powered by Doblin, brings together a set of singular capabilities, tools, and people to help organizations create new sources of growth and prosperity and drive those innovations to market with speed and agility.

Through a combination of strategy, social science, and technology, we apply design to every step of a company’s value chain to help companies achieve their growth ambitions. 

You are interested in more information to our Service Offering Innovation - click here.


Digital Strategy

Digitalization encourage companies to rethink their way how to add customer value, which business models define their competitive position and which operating model is the best to become successful.

The basis of cost advantages or better differentiation is still valid. However, digital technologies redesigned the business landscape new. This changed the options, the priorities among the alternatives and the context in which decisions are made.

Monitor Deloittes Digital Strategy Practice enable companies to weigh up and to carry out customer-, business model-, operating model- and ecosystem decisions. We help organizations to draft and to test new proposals. We transfer new technologies into your company and we offer digital teaching software for managerial staff and a wide range of employees.

You are interested in more information to our Service Offering Digital Strategy - click here.

Get in touch

Egbert Wege

Egbert Wege

Partner, Leiter Strategy

Egbert Wege leitet als verantwortlicher Partner unsere Strategieberatung Monitor Deloitte und den Bereich Retail. Sein Beratungsschwerpunkt liegt auf den Themen der digitalen Transformation, Plattform... Mehr