Insight

Deloitte’s 2019 Global Health Care Survey is here

More and more people use new technologies to track and maintain their health, and many are willing to share this information to improve health care.

Digital tools and other technologies are helping citizens take more control of their health, according to results of Deloitte’s 2019 Global Health Care Consumer Survey, that surveys more than 26,000 consumers from eight different countries, including Denmark.

Between a third and half of consumers use digital tools to measure their fitness and health, and among those who track their fitness data, between 28 and 53 percent said they shared the data with their doctor.

When zooming in on the Danish results, the survey shows that around one third of Danish consumers are willing to share their health data with the health industry in order to receive better health care; a high number – but not high enough in order to fully transform the health care industry, says Partner Sten Peters from Deloitte Denmark:

“If we want to achieve fully personalized health care and medicine, we need the last two-thirds of the consumers on board. To do so, we need to create a more nuanced picture of data sharing in the health care sector, and the health industry must lead the way.”

Future data sharing

People’s willingness to share data is important for developing the interoperable data platforms necessary to drive innovation and new medical discoveries. In addition, this data-sharing can help clinicians and consumers become more in the patient’s health management.

According to our global survey, if the patient data is depersonalized, consumers are more willing to share their data – in particular for personal analysis and for the development of therapies to treat patients who have the same condition.

Other key findings

  • Consumers in Singapore and Denmark have more virtual consultations than other countries surveyed.
  • Consumers are willing to disagree with their doctors – especially consumers in the Netherlands, the US and Denmark.
  • Many consumers are interested in using digital tools to compare pricing for health care and services and read user reviews.

“If we want to achieve fully personalized health care and medicine, we need the last two-thirds of the consumers on board. To do so, we need to create a more nuanced picture of data sharing in the health care sector, and the health industry must lead the way.”

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