With the array of emerging technology constantly introduced into the environment, organizational changes, evolving ERP systems, etc., we need to refocus back on the basic tenets of what we need for successful transformations – no matter what change triggers the need for transformation.
This includes a need for evaluation and alignment of end-to-end processes and controls to the capabilities of any new technologies you are considering and to the way resources will work in the new paradigm after the transformation.
Key steps to design a controls transformation process:
- Define the future aspiration – what is your current state versus the desired state to transform to?
- Evaluate existing processes – what is the maturity of the current processes and controls? Identify gaps and opportunities based on a strong risk assessment
- Simplify, standardize, and align controls with future technology – make sure controls are formalized, rationalized and automated
- Evaluate existing controls culture – does the current controls culture align with your future aspiration? Conduct a controls culture assessment and get insight into people’s perceptions in your organization. Get the voice of the people and ensure your transformation happens with the right pace
- Document and communicate the transformation needs to the organization – ensure ongoing communication and align with the change management process
- Prepare adequate and suitable monitoring and management reporting
- Create an annual cycle of work for your activities to support and maintain a strong control system.
At Deloitte, we speak the language of both technology and controls, which means that we can translate and challenge your existing processes and controls and find better controls and processes that come with new technology.
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