Expert within ServiceNow, Enterprise Service Management and intelligent automation. Helping clients to create captivating employee experiences via empathic approach to process and technology design.
Mathias has +10 years of experience working with advisory on application design, process design and intelligent automation. He has worked with various Enterprise Service Management disciplines, IT Service Management implementations, Enterprise Architecture and IT Infrastructure mapping and operations.
He takes the role as executive delivery owner, principal advisor, and lead architect. He draws on his experience from +150 customer process and supporting solution implementations across an international customer portfolio of +50 customers. He has worked in various industries, but mainly focused on manufacturing, IT service delivery and retail.