Salesforce Insights | Deloitte Digital

Salesforce Insights

Business expectations and client communication are continuously changing. Learn about how we transform client experience in the AI era using Salesforce.

What is good customer service like (according to customers)?

Time is no longer the main factor in customer satisfaction - focus on personalised service and self-service.

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TAILORMADE CRM SOLUTIONS IN THE PHARMACEUTICAL INDUSTRY AND THE HEALTHCARE SECTOR

Traditional solutions are increasingly unable to meet the growing demands of the pharmaceutical and healthcare industries. Industry-specific solutions are needed that are able to compete in the age of digitalisation and cloud technologies.

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Our ambition is to be the best in the world at driving customer transformation. How? By creative design and implementation of client and employee experience, sales processes and architectures. We have created a new market in digital client experience, with leading technological solutions.

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Csaba Komjáthy
Managing Partner
Technology advisory services
ckomjathy@deloittece.com

Ágnes File
Salesforce business line manager
Technology advisory services
afile@deloittece.com

Tamás G. Tamás
Salesforce Technical & Integration Architect
Technology advisory services
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István Szegedi
Salesforce Architect
Technology advisory services
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