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How does your organization measure up?
Take a three minute quiz to find out how your organization compares to our AI-fueled market segments and which leading practices could help advance your transformation journey most.
Who is leading the AI market today?
AI-fueled organizations leverage data as an asset and scale human-centered AI across all core business processes. They use rapid, data-driven decision-making to enhance workforce and customer experiences. Our research uncovered four types of companies that are progressing toward this ideal. Click or tap on the boxes below to learn about these four profiles.
Outcomes achieved (high degree)
>7
4-7
P
Pathseekers
High outcome Low deployed
N=753
T
Transformers
High outcome High deployed
N=794
0
1–3
1-3
None
S
Starters
Low outcome Low deployed
N=832
4-7
>7
U
Underachievers
Low outcome High deployed
N=496
AI application types fully deployed
Transformers
794 executives | 28% total survey population
Transforming but not fully transformed, this group has identified and largely adopted leading practices associated with the strongest AI outcomes. They average 5.9 out of 10 possible full-scale deployments of different types of AI applications, and 6.8 out of 17 possible outcomes achieved to a high degree.
Leading practices for becoming AI-fueled
AI success is typically built upon the foundation of a clear, well-communicated strategy, business-led work transformation, documented development standards, an adaptive workforce, and a robust set of ecosystem partners. We found that these leading practices (strategy, operations, culture and change management, and ecosystems) make up the four cornerstones of AI-fueled organizations.
Strategy
Transformers were three times more likely to have an enterprise-wide AI strategy in place. What can you learn from them?
1. Put strategy first
Link your AI strategy to the company’s strategic north star and navigate AI investments by it.
2. Automate and innovate
Don’t over-index on efficiency gains. With AI, you can reimagine the way you do business too.
3. Share your vision
Bold visions motivate big results. Public awareness attracts talent and investment.
4. Keep iterating
Develop dynamic ways to assess and adjust your strategy so that it evolves with the market.
How are strategists making more clear, timely, and creative choices about where to play and how to win?
Find outOperations
Implementing new tech like AI often requires new ways of operating. Only about a third of companies surveyed, however, said that they’ve adopted leading operational practices. How can you rethink your operations from both a business and IT perspective?
1. Ensure the business leads
It’s tempting to let data scientists lead the application of a data-driven technology, but business requirements come first.
2. Reimagine workflows and roles
Organizations that have undergone significant changes to workflows or added new roles are almost 1.5 times more likely to achieve outcomes to a high degree.
3. Put MLOps processes in place
DevOps isn’t enough. ML development and maintenance require unique approaches. Organizations that strongly adhere to these processes are three times more likely to achieve their goals and deliver AI in a trustworthy way.
How should organizations rethink their operations to ensure quality AI solution development, enterprise adoption, and the most successful outcomes?
Find outCulture and change management
Strong AI outcomes require trust, data-fluency, and agility. Why is leveraging change management to create the right culture so important?
1. Trust overcomes fear
Bold AI visions elicit healthy and unhealthy fear. Trust keeps your workforce moving forward through it.
2. Data fluency drives creative insights
Data-literacy skills build confidence and trust in AI, which helps set organizations up for positive outcomes.
3. Agility helps you fail fast
AI-fueled organizations turn insights into rapid experimentation and can pivot quickly after failure.
What impact does rapid technology transformation have on the workforce’s ability to adapt, perpetually learn new skills, and make decisions amid growing ambiguity?
Find outEcosystems
When an ecosystem strategy is diverse and well-orchestrated, it offers flexibility, stability, and perspective. 83% of responding high-achieving organizations use two or more types of ecosystem partners. How do we build dynamic ecosystems?
1. Choose partners with diverse perspectives
Organizations with diverse ecosystems are significantly more likely to have a transformative vision for AI, enterprise-wide AI strategies, and use AI as a strategic differentiator.
2. Keep things complicated
Too few external partnerships can make it difficult to part ways with vendors if needed in the future.
How can an ecosystem strategy set the foundation for flexibility, stability of resources, and informed perspectives necessary to navigate and compete in an everchanging market?
Find outOur AI-fueled future: The pathway is clear
We’re rapidly approaching the day when AI is expected to independently and reliably illuminate creative and strategic opportunity, releasing us from the confines of our limited perspectives. As we advance further into that AI-fueled future, organizations that dedicate their imagination and energy to laying the foundations now could be rewarded manyfold.
About the survey
We surveyed 2,875 executives from 11 top economies who have purview into AI strategies and investments within their organizations. We asked them about a wide variety of behaviors—from their overarching AI strategy and leadership, to their technology and data approaches, and how they’re helping their workforce operationalize AI. Then, to understand which behaviors lead to the greatest outcomes, we analyzed the survey responses based on how many types of AI applications a company has deployed full scale and the number of outcomes achieved to a high degree.
Get connected
Talk with us about your path to becoming an AI-fueled organization.
Deloitte AI Institute
The Deloitte AI Institute helps organizations connect all the different dimensions of the robust, highly dynamic and rapidly evolving AI ecosystem. The AI Institute leads conversations on applied AI innovation across industries, with cutting-edge insights, to promote human-machine collaboration in the “Age of With.”
Contact us
Beena Ammanath
Executive Director of Deloitte AI Institute
Deloitte Consulting LLP
bammanath@deloitte.comSubscribe to receive more business insights, analysis, and perspectives from Deloitte Insights.
