Consulting - Technology
Gustav Mahlerlaan 2970
Voor navigatie: Gustav Mahlerlaan 3004
1081 LA Amsterdam
Mireille, Customer Relations Therapist. Fascinated by the relation between Customer and Business, I see a world of potential to improve. I am driven to create valuable, balanced, durable relations between consumer and business.
With a background in Product Design, a love for psychology and 10+ years of experience in CRM Business transformations, I combine a unique set of skills to understand what to improve and to get it done.
Inspired by the parallel of romantic, family and friendly relations, I take a creative point of view on the customer relation and ask the questions I would like to see answered. I LOVE getting new ideas for a better experience or have deep philosophic discussions on relationships.
Working at Deloitte I have supported business on the field of Customer Strategy, CX and defining Customer Journeys, CRM implementations and package selections. I bring IT and Business(es) together for the sake of customer relation.