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The Virtual Care Platform
A solution that improves customer and patient experience
Personalized patient and employee experiences, simplified access to information and streamlined operations — on one unified platform. With a 360-degree view, employees are empowered to create experiences based on member preferences and health needs to drive trust, retention and loyalty and more patient-centered care.
As healthcare becomes more person-centric, consumers demand to be actively involved in their care and become part of the care team; to become part of the experience.
This requires (existing) technologies to present customer experience solutions that allow patients remote access and monitoring, and transform the industry from ‘sickcare’ to ‘healthcare’.
With our experience, Deloitte tailors the technology to fit with your business processes and guide you through the implementation, realizing the Virtual Care Platform within your organization.
By leveraging our deep health industry knowledge and the hybrid-agile way of working, different previous experiences proved that together we can deliver the Virtual Care Platform MVP within 8-12 weeks.
The Virtual Care Platform enables your health organization to provide care across the health ecosystem by supplying a 360 degree view of your patients, engaging healthcare professionals in a user-friendly connected experience and empower patients via communities.
Increased engagement, collaboration and participation of all involved parties will result in integrated care, accessible any time anywhere.
Together with international technology partner Salesforce we realize the Virtual Care Platform. The Salesforce platform is open to integrate with other systems and collaborate with other healthcare organizations. Data can be retrieved and send back to other systems.